ASH Management Group

Negative experience: 845 Notre Dame Ave apartments I am extremely dissatisfied with this office. Their response is extremely slow — emails and requests are often ignored. Last night, my car was vandalized in the parking area, which clearly demonstrates a complete lack of security on the property. A year ago, I left a review about their slow response, but it was deleted. This office systematically ignores tenant issues and fails to provide basic safety. Not recommended.

Negative experience: Slowest and worst service I’ve ever experienced with any sort of company, phone calls, emails, texts, nothing was answered, went in to the headquarters and all they told me the materials sent in 10 days ago was not even looked at. Thanks, made my day.

Negative experience: Terrible experience do not lease with this company. Took a full blown mouse infestation to get anyone’s attention at 920 Corydon. They also took 3 weeks to send me my damage deposit that I am still waiting to receive. I’ve lived all over Canada and never experienced a leasing agency as bad as this. They never answer there phones, and if you go to the office they won’t let you in to talk to them. Every time I went in person I never got answers. Truly wouldn’t suggest this agency to anybody.

Fantastic experience: Elisabeth at 1880 Main Street (Winnipeg) is the best! She is so kind, effective, patient and always ensure the challenges are addressed in timely manner l. We definitely need more Elisabeth in the city! I want to appreciate the great work she does everyday!

Negative experience: The worst property management out there. I moved out 5 months ago. They have my bank account and since I moved in at Park Towers they take the rent from my bank account. From Akman management to ASH management (From 5-star to -0 star). Now they are threatening me that they need the last payment when they are the one who didn’t take it from my account. I assumed that they took my security deposit for the last rent payment because i didn’t see any deduction from my account. You guys can always take that payment from my account even before I moved out. Don’t threaten people when it’s your mismanagement that caused this problem yourself. If you see that the apartment is managed by them. Don’t move there.

Negative experience: Hi All, Ash Management Group Inc. is totally worst, their management especially Neda and Peter and some others including receptionist are manner less, they don’t have manner to give proper customer service, they talk like threatening way with the tenants. Their suits are totally worst situation, too old and yellow water problem. If you call to caretaker they don’t take care, we didn’t see to them to clean the floor, they take rent every month but don’t give the proper service, kitchen and washrooms, they don’t send any plumber or mechanic to repair the unit. Please don’t go with them. Poor management and mannerless staff

Fantastic experience: Juvy the strict property manager, keeps the rules and knows what she’s doing. I’d rather avoid dealing with her if I’m on the bad side.

Fantastic experience: My brother recommended this place to me and I’ve been very thankful to him for doing so! I have been in contact with Marlon for my issues and he has helped me every step of the way! I don’t know where I’d end up if he wasn’t there!

Fantastic experience: At 1010 Brazier Street I've had a few caretakers come and go. Most of the caretakers have been respectful and did there jobs well except for one. However Melissa, the current caretaker is the coolest and friendliest ever. Always willing to engage in a friendly conversation, laugh at my corny jokes and is constantly cleaning the property. I consider her a friend.

Fantastic experience: We had the pleasure of newly moving into 1010 Brazier and having Melissa as our new on site manager. Everything is clean the building is always smelling good. The response time on anything from texting her to asking for something to be fixed is always extremely fast and well executed.This 5 star review is well deserved by our caretaker for such good care of a beautiful building.

Fantastic experience: Melissa at 1010 Brazier Street (Radmon House) has been a wonderful caretaker of this property. She is forthright, communicative, and timely in addressing any issues that have come up!

Fantastic experience: Would like to thank Lisa at lady trevi 1861 main street for her friendly attitude towards us tenants. She keeps the building clean and always has a smile. Good job lisa

Fantastic experience: Lisa, the caretaker of 1861 Main is an awesome lady. You can tell she really cares by how she maintains the property. Her hard work shows in how clean and tidy everything is. Her friendly attitude is appreciated by all who meet her, be it guest or tenant!

Fantastic experience: I would like to take a moment to thank Lisa for excellent work in keeping the the building clean. She is very friendly easy to approach and has a big heart. We need more caretakers like her keep up the excellent work Lisa. Lady trevi 1861 main street

Fantastic experience: I had the best experience with Melissa at 1010 Brazier, shes so great eith communication, and getting things done! The building is always so nice and clean, shes on top of everything! Awesome caretaker. The best!

Fantastic experience: Melissa is an awesome On Site Manager at 1010 Brazier. Since she has taken over the position, the building is always clean and well maintained inside and out! She actually cares about her tenants. She's very approachable and always listens to any complaints. She consistently demonstrates dependability. She has proven to be a very reliable on site manager.

Fantastic experience: I've been living at 1010 Brazier for the past year and I have been very happy. The building is kept clean, problems are fixed promptly, and the site manager Melissa does an incredible job. Thank you!

Fantastic experience: I have been living in this building for over a decade and I can tell you Melissa is a top notch caretaker at 1010 Brazier! She is always on top of everything and I can count on her to get the job done and take care of things properly which gives the tenants confidence in the building as a whole. Her communication skills are excellent.

Fantastic experience: I've had a great experience renting with Ash Management Group. The building is well-maintained, and any maintenance issues are handled quickly. Marlon P. particularly has been especially helpful—always professional, friendly, and quick to respond to any concerns. It’s clear he cares about the tenants, which makes a big difference. Highly recommend!

Fantastic experience: Shoutout to Marlon Platon! Thanks for the excellent support. Fast, friendly, and super helpful. You're a star!

Fantastic experience: Our caretaker Melissa at 1010 Brazier St does an excellent job within our building cleaning and dealing with problems and complaints. She is very approachable and understanding and gets things done! She deserves recognition for the drastic improvements she's put effort into making in our building including decorating for the holidays in the lobby and even handing out candy at the main doors at Halloween which we can't recall ever being done here. It definitely feels more like a community around the building now!

Fantastic experience: The block at 1010 Brazier has been doing much better since the new caretaker Melissa took over. I notice that things are cleaner now when I visit and repairs and improvements have increased significantly since she became manager. Good job in finding such a hard-working and dedicated employee!!

Fantastic experience: Lisa's is a great caretaker always keep the building very clean easy to took to she really makes shores snow is clean in winter time. She's reserve the 5 stares 100%

Fantastic experience: My caretaker Melissa at 1010 Brazier Street is amazing! She is very personable and friendly with all her tenants . Keeps the place clean, and is a hard worker. I see her dealing with contractors and other workers in here the same way. When you walk in on most days it smells fresh and clean. You are lucky to have her!

Fantastic experience: I have lived here for going on 2 years. Melissa is the best caretaker I have ever had throughout the years of renting apartments.She is on top of every little thing that is reported. She keeps the building very clean. Very friendly & very easy to get along with. I just love her… 1010 Brazier St. Keep up the great work Melissa.

Fantastic experience: I give the caretaker at 1010 Brazier 5 stars because she keeps it clean in the common areas and is always quick to assist you when you are having issues with your suite. Melissa is an easy person to talk with and always comes through when needed.

Fantastic experience: Melissa our taker, has maintained our apartments 1010 brazier st so well and she is the best care taker we have got so far. always so helpful and attentive!!

Fantastic experience: Our care taker is the best and very friendly. Very easy to talk with when you have problem and she does her best to have it fix right away. Thank you melissa of 1010 brazier st.

Fantastic experience: Melissa is very cooperative and honest. Whenever face any problem answer very quickly and help right way even Saturday or Sunday.

Fantastic experience: Melissa at 1010 Brazier St is a wonderful caretaker! The best we have had in years! The building is clean & always smells fresh! I have even had such comments from my visitors!

Fantastic experience: Malissa been nothing but great with taking care of everyone and the property.

Fantastic experience: Excellent caretaker at 1010 brazier st always keeps all areas exceptionally clean and always friendly

Fantastic experience: I am writing with gratitude to the caretaker of the house Lisa (1861 main St). She is an amazing person who is really ready to help, tell and show everything that interests you. Thanks to her work, the house is cozy, clean and safe.

Fantastic experience: Ash always looked after anything I needed in a quick manner. Apple meadows was a great place to call home, and the property manager looked after the units very well!

Fantastic experience: I live in the neighborhood of lady Trevi apt, have a very close friend who lives in lady Trevi. I visit the building quite frequently, all I can say is Lisa is doing a fantastic job. Well maintained. My friend always says nice things about her caretaker Lisa.

Negative experience: This property management company manages my freehold condo at 388 Pipeline road. We deal with Neda & Juvy. If you own properties/condo PLEASE DO NOT GET THIS MANAGEMENT TEAM or if you’re buying a property that’s managed by them I would steer far away. They do not care to help you in any scenario. I had a bursted pipe in the laundry that was leak in my ceilings in my unit. Instead of helping my emergency urgent scenario they told me the plumber would cost double on the weekend to fix it.. they care more about how much it would be to resolve it than fix an urgent matter that may cause flooding.. they also don’t want to help but if something goes wrong like parking restrictions or garbage restrictions they are quick to threaten you with a fine. They only care about making money and extra income that they won’t help spend to get a plumber to help. If I had known the property management was this horrible I would’ve never bought a property that they were managing.

Fantastic experience: 1861 Main St, Lady Trevi block. Lisa F is a no-nonsense manager who is fair and understanding. Lisa is friendly, approachable and caring. Her block is very clean and well kept showing she works hard for her tenants and the ASH team. Great person, nice older block.

Fantastic experience: Lisa who looks after 1861 main st is a hardworking reliable person, always happy to help and friendly. Since I met her shes become someone I look forward to talking to with her bubbly personality.

Fantastic experience: This review is for Lisa. She has the biggest heart for everyone. Will not hesitate to lend a helping hand. She adheres to the rules, helps tenants understand them and makes sure the facility is safe for everyone. Lisa is a positive part of this community. Thank you, Lisa!

Fantastic experience: Went to see an apartment in Lady Trevi. I was helped by a very nice lady named Lisa she showed my around and answered all my questions. The building was well kept and clean. 5 stars, would recommend.

Fantastic experience: Apple Meadows is very well maintained and a lovely space.

Fantastic experience: We’ve had the pleasure of having Lisa as the caretaker of our apartment building at 1861 Main Street, and we couldn’t be more satisfied with their service. From maintenance issues to daily upkeep, she consistently demonstrates reliability, professionalism, and a genuine commitment to the comfort and safety of all residents. No matter the time or day, Lisa responds promptly to concerns, handles repairs efficiently, and ensures the property is always clean and well-maintained. She's courteous, approachable, and take pride in her work qualities that truly make a difference in day-to-day apartment living. Thanks to her hard work and dedication, our building runs smoothly, and we all feel confident knowing things are in capable hands. We highly recommend Lisa for any property management

Fantastic experience: Lisa’s awesome. She’s super nice and always keeps the building and parking lot really clean. You can tell she cares about the place and the people in it. Everything’s always in good shape thanks to her. Really appreciate what she does.

Fantastic experience: Tanya has been my property manager for the past 3 years. No complaints, anything I have needed fixed she has done this promptly

Fantastic experience: I live at 169 quail ridge , our caretaker Tanya Spradbrow is a gem. Anytime we have an issue she helps us deal with it and is always friendly. Our last one at d7 property management was never any help.

Fantastic experience: Lisa Frederickson is an excellent caretaker! She keeps the building so clean and the property too! Lisa also makes her tenants feel safe in the building. She gets a 5 star review!

Fantastic experience: We lived in the apple meadows townhouse apartments for about 5 years. Beautiful area and complex, very well maintained. Our Resident Manager Tanya was awesome, super friendly, and prompt if we ever had need for repairs or had any issues really.

Fantastic experience: Tanya is a great property manager and apple meadows has been a wonderful place to live!

Fantastic experience: Marlon is fantastic to work with. Always courteous, quick to respond, and willing to help. His professionalism really stands out. Great experience overall!

Fantastic experience: Marlon is easy to deal with Give him 5 stars

Fantastic experience: Marlon was really great answering all the questions I had. He’s very helpful and easy to talk to!

Fantastic experience: Marlon has always helped me in the past and he is the best! If I could give 10 stars I would!

Fantastic experience: Writing a review in regards my Grandmother’s and Uncle’s former caretaker, Lisa, of Lady Trevi Apts at 1861 Main St. My family and I had built an amazing relationship with Lisa, especially whenever we used to come over to visit our Grandmother and Uncle at the time. Lisa is a great listener, very helpful and hard working individual, compassionate about others around her, a great friend and neighbour too! She had alway addressed things in timely matter and paid attention to every detail. Also, when things got rough and tough for my family and I, Lisa was there to help and listen. We appreciated our time and memories over the last few years at Lady Trevi Apts — especially with Lisa around

Fantastic experience: Marlon is friendly, reliable, and very knowledgeable.

Fantastic experience: Spoke to one of the employees named Marlon, he is very friendly to talk to and answered all of my questions very well! Definitely would recommend this place because of him!

Fantastic experience: I would like to acknowledge and thank Lisa for her professional approach. She explained and showed everything clearly. Even if any questions or issues come up, she is always ready to come in person and help.

Fantastic experience: As a caretaker, Lisa @ Lady Trevi (1861 Main St.) is by far the best I've ever met; Kind, understanding, hard-working and thoughtful! If you're considering moving into this building, you can rest assured that she will do her utmost to make your stay enjoyable.

Fantastic experience: Lady Trevi apartments has been my place to call home for over 15 years. The only good caretaker Lisa has been more than a caretaker, but a good friend. The complex is always clean and mostly quiet. No complaints from this long tenure tenant.

Fantastic experience: I want to take a moment to recognize and sincerely thank Lisa, the caretaker of our building. She consistently goes above and beyond to keep the apartment complex clean, organized, and running smoothly. Whether it’s tidying shared spaces, handling maintenance concerns, or simply making sure everything is in top shape, Lisa is always reliable and prompt. Her attention to detail and dedication really show—hallways are always spotless, trash is managed efficiently, and any issues that arise are addressed quickly and with care. It’s clear she takes pride in her work, and it makes a big difference in the quality of life for all of us living here.

Negative experience: Was given a really scetchy vibe from these people. When i inquiried about an apartment i wanted to rent, their website stated one price, when i went in for a viewing i was told the unit wasn't available but 2 identical suites were available for an inflated price, the difference wasn't huge so i put in an application. I was then informed from their office that the price was over $400 over listed price and that as of July 1st it would be going up another hundred and some odd dollars. So from the listed price it had gone up again to over 1/3% in price..... full disclosure and honesty is a must for a rental company. Not this "see how much i can wring from this guy" sort of policy.

Fantastic experience: Viewed a unit at 1861 main st for an old building,the caretaker Lisa keeps it very clean. After reading the other reviews,about other ash properties, that building is very lucky, to have a friendly outgoing, caring lady..

Fantastic experience: I recently went for a viewing for the Lady Trevi apartments and was greeted with such a kind friendly and welcoming caretaker named Lisa! everything was very clean tidy and well taken care of. You can tell this building is given lots of love by her.

Negative experience: Signed lease with them on July 31st 2023. Its almost 3 weeks, haven’t received signed lease from them. Leased unit needed repair in the Kitchen, Washroom and pesticide are required ASAP. I have been calling and emailing the property Manager and rest of the management but no response to any call and email. I will wait another week after I will surely reach out to the Residential tenancy branch city of Winnipeg, Manitoba. We do need to update our official documents address and Insurance etc. ASH MANAGEMENT NOT RECOMMENDED. Edited on April 1st, 2015 We rented with them for 14 months, they didn’t return the accurate deposit refund. When we tried applying for different properties with them, they always said, apply online, anything online available is actually available. Whenever we sent an application in, they always said it’s rented. Whenever I called in and asked them then the lady said it’s just got rented this morning but they sent emails 1 week before saying it’s rented. Why do lie to people and keep unreliable website with no accurate updates? This front desk lady, yelled at my wife and was very rude, she hung up without answering our questions. Employees like her must be fired and Ash should teach them a lesson about how to talk to customers and about professionalism. So poor management and very disrespectful.

Positive experience: Can I post videos

Negative experience: Their managers have zero empathy and they don’t know what is tenant relationship management! If you tell them your issues, they will either ignore or be rude to you.

Fantastic experience: Lisa was incredibly welcoming and friendly when I came to view a suite. The front entrance was immaculate and clean. She really deserves the recognization for being such a great caretaker !

Negative experience: If I could give 0 stars I would. They rarely answer, when they do they don’t seem to know anything or be able to get you in contact with the right people, their employees are rude. Not sure how they’re still in business would not recommend anyone to use them!

Positive experience: Nice building on portage. Professional services .

Negative experience: Caretaker keeps coming into my apartment and stealing stuff.

Negative experience: One of baddest experiences with the leasing coordinator ,, he dont know how to how to even communicate with customer ,, if somebody is asking for form and got reply we are not free for you now ,, which is unacceptable,, the way he was taking its so rude ,, I don’t know how somebody can hire him without checking his communication skill . We are tenants from last year ,, we are paying money for that not living free ,, management should take it serious ,, i m so disappointed from the services me and my girlfriend will tell to everybody don’t go with ash management.

Negative experience: Been here one year. I’ve had 5 bedbug treatments now. I lost my brand new mattress and now my couch. Watch out !!!! They will just treat over and over again with a crap company . No compensation from ASH for all the losses.

Fantastic experience: I was in lady Trevor building over the weekend, visiting a friend and you couldn’t believe how clean the building was compared to other junkie buildings I have been too. The tenants are lucky to have such a great care taker. I highly recommend!

Fantastic experience: When I moved into my apartment three years ago I paid $3000 upfront aside from all my deposits because I was from out of town. That three k was used to allow me to move out of the apartment early on the first year of my Lease. Everything was done right and I owed no money. I just recently got an email saying they are coming after me for $2300 in collections?(years later)?!.there was no damage and it was clean. Also when I moved in I paid a $600 cash pet deposit, put in their mailbox at their office and they told me I never submitted it and repeatedly asked me to pay it for months. They also one time sent a guy to threaten to evict us the next day because we were accidentally short like 50$ on rent and he was trying to intimidate us. just want to be transparent about my experience with these guys! I hope this helps someone. Like is someone embezzling/stealing money in the office because I can’t find a reason as to why I’d owe 2300$ two years later.

Fantastic experience: Been living in lady Trevi Apartment for more than 2 years, the caretaker Lisa, keeps building clean, always nice/ friendly gets repairs done. Over heard neighbours talking positive of Lisa and wanted to confirm it’s true. She cares about her job and tenants.

Fantastic experience: I recently had the opportunity to interact with a property manager while exploring a condo rental ang i must say, she stands out us truly exceptional. her politeness and professionalism were remarkable and she provided me with the valuable insights about the condo, including its rules. working in property management can be challenging ,yes she handle everything with respect and grace . i hope to encounter more managers like her in the future. Thank you Juvy

Fantastic experience: new resident at lady trevi, I've noticed how well-maintained and clean the communal areas are, thanks to Lisa, the building caretaker. My unit was impressively clean upon moving in, compared to during my initial visit. Her dedication to building safety played a significant role in my decision to apply, making me feel secure here. Highly recommend!

Negative experience: not a good experience with ash management they are never try to solve issues at our house and never repair broken this while living there

Negative experience: Look at my entry for the Good Will store on St.Annes Road. Ash is so cheap they are willing to have people hurt for a lousy 300.00 worth of gravel. My son saved an elderly gentleman from falling about three weeks ago, he would have broken his hip and we know in the elderly that is a death sentence. Ash would rather he pass away from their cheap additude because 300.00 worth of gravel is worth someone's life. Alright fair is fair they put down more gravel but it is only going to last for a short time, Goodwill has a five ton truck drive over it regularly. What should be put down is a thick layer of river run rock Inch minium one inch and a quarter would be better the rick compresses and no more holes.

Negative experience: The lady receptionist taking residential leasing management calls is so freaking rude and annoying. I called to ask about an application and she kept on speaking rudely when answering questions about the reason I called that I was dumbfounded. I called back to let her know that she spoke rudely to me and she told me that it was because she was busy and didn’t even apologize. I mean who isn’t busy. We’re all working and busy but it doesn’t give anyone the right to be rude to other people. This is the worst management I have ever spoken to about moving so I WOULDN'T ADVISE ANYONE TO MOVE THERE!!!!!!! I was not angry about my application being disapproved but at the manner in which I was spoken to on the phone the first time. If you guys think letting someone know they were being rude is disrespectful then I’m glad the application was disapproved. I only ever called that number 2 times, once to ask about the disapproval of the application and the second to say that I was spoken rudely to in which I didn’t even get an apology.

Negative experience: horrible suites, took all of our damage deposit, asked for MORE money bc we left in "shambles" apparently, even though we cleaned it for a whole day and only lived there a year. Never put a lock on our front window causing a safety hazard drove by last week and saw the same board holding it closed from when we moved there 3 years ago obviously the money the kept they didn't do anything from In total we paid 12 mo ths rent but wanted to double change us to get that cash grab bc you k ow they're scam artists. Horrible experience all around. Would LOVE a response regarding what WE did wrong instead of Ash management taking some responsibility for all these horrible google reviews.

Negative experience: Peter is irresponsible person not sure what kind of company is this. We had an appointment today and he never showed up. Called him and he said he'll come in 20 mins after a long wait he never showed up. This firm run by idiots

Negative experience: Just a heads up they will ask you for your damage deposit, first months rent and last months rent all at once with the application, which is ILLEGAL. UPDATE: NO IT WAS NOT THE PET DEPOSIT, it was FIRST AND LAST MONTHS RENT AND THE DAMAGE DEPOSIT WITH THE APPLICATION which again is ILLEGAL to ask for, this happened at 1010 brazier with the bald headed man and Melissa who showed me the apt. Dont rent from them, thanks :)

Negative experience: 100 years of Worst Management Expertise. People who works here doesn't know what customer service is. They don't respond if they make a mess.

Negative experience: Building manager does his best, but management doesn't help. Ignored and unable to reach people day of at the main office. What a joke. Avoid these properties, unless you want to fix ur own issues and have mice as roommates

Negative experience: This management is poor they just put there rules and do not give solutions as they manage 388 amber trail pipeline rd I got parking issues as this place is not organised and no parking for more than one car in 3 bedroom townhouse if I try to arrange by parking two cars tight they towed my car so never ever rent this place and manager think he is king of this area a rude manager

Negative experience: Will not address your concerns or answer your questions. Poor communication to condo unit owners. Forcing condo unit owners that have attached garages to store large garbage bin inside, can you imagine the odour that infiltrates the entire garage and everything in it, including the inside of my car which smells like garbage. Imagine in the summer plus thirty degrees with humidity. They are covering up for a condo development that under estimated the amount of waste and did not properly plan enough space for additional large bfi garbage bins. They designed it with 2 large bfi bins for over 80 units! I would not recommend Ash Management

Negative experience: Poor living conditions Never fixes what’s broken

Negative experience: 1.) This company stole property belonging to a tenant and blamed it on the Board (a bike rack installed on the city Blvd - which only the City or owner of the property can legally remove). They were caught by our tenant with pictures of his property in their storage. The police were involved. ASH returned the property damaged (but tried to make it look whole by leaning the broken parts against eachother for the picture - you can see the breaks when zoomed in). They refused to pay for the damage. It was miraculously "stolen" less than 24 hours after they returned it. They refused to take ownership over the initial removal, damage, return to an unsafe location, and subsequent theft. 2.) Management has now compromised the sale of a condo unit. We may loose the buyer because we cannot get the legally required paperwork from management after three weeks' notice!

Negative experience: I was not happy with the managerial activities of Angela, therefore I did not put any comments in the Google review. The way, how she writes on the Google site It's not a proper way to reply, as I did not write any negative comments on the Google site. During the last lease renewal, she increased the rent by $85, and this time, the hike is $225, which appears inconsistent. When we talked with her about the matter, she directly said that we leave if we disagreed, which I find to be an inappropriate way to communicate with tenants. Furthermore, she rudely told us to exit the room during the discussion. Both of her witnesses and my two roommates observed her communication style, finding it less than satisfactory. Despite the claim of the rent reduction, our previous lease agreement clearly stated a rent of $1250 till September 2024. Additionally, she introduced a new unwritten rule requiring new tenants to pay an extra $75, which was not before. Now she just waived the fee only.

Negative experience: I live in Dalhousie and facing so many problems, starting with anomalous sounds and defective smoke alarm. There are lots of cockroaches in my kitchen. I talked to the manager Angela Nenis , but she is too lazy to do her work and she does not care about her tenents. She is so irregular and harsh and make me wait for long time.

Negative experience: Minus 100 Stars from me.Totally avoid this place if you are planning to shift. I'm staying at 99 Dalhousie Drive for couple of months. Horrible service and the worst manager (Angela) I've ever seen. Doesn't come to the office regularly, always rude with tenants, putting charge on things without any proper explanation and fails to show any written proof for the charges she's asking for.

Negative experience: Newer answers ph call

Negative experience: I live at 99 Dalhousie dr since July 2023,I have been subjected to a window without blinds for these past months and no one fixes it(the site manager always says it will be fixed). I feel treated badly because I still get to pay the full payment and I am still not comfortable,have to stay with ugly looking blinds.I am not happy with the apartment so far.****I don’t know why I was unable to respond to your reply,if ur manager says she sent a mail and I am yet to reply,that’s a lie from the pit of hell,she knows my apartment because she is here from 9am to 5pm Monday to Friday nd knows how to reach my apartment,why u an email as a fake excuse that shows how incompetent she can be,fix things and stop giving flimsy excuses(point to note,the lady came to Measure the blind since July and this is 10weeks after)….treat us like humans and not like we stay in this apartment for free.

Negative experience: I am totally unsatisfied with the management...there is no one to pickup or call back ...and not any one reply for any emails....i tried many times....

Fantastic experience: Angela from 99 Dalhousie Drive Apartments deals very calmly and provides a solution to everything very quickly. She is a very helpful person I have ever met as a resident manager she keeps running every day to solve each problem faced by the tenants living here.

Negative experience: If you're looking for an efficient, knowledgeable caring staff that works hard for your property, go elsewhere

Negative experience: Do not ever rent 285 college avenue. Heavily infested with bedbugs cockroaches and mice, multiple homicides during my stay homeless people sleeping in the halls of the buildings, unsecured doors, constant fire alarms going off, did I mention multiple homicides. The landlord is also a complete scumbag who clearly just wants money. STAY AWAY YOU WILL BE TRAUMATIZED.

Fantastic experience: Alana and Fely Has been a pleasure to deal with. They are very friendly professional and helpful.

Fantastic experience: Hii, I am living in suite 441 99 dalhousie drive. I would like to mention that our Resident Manager Angela is exceptional in customer service. She takes great care of us and is always there to help out and solve any problem.

Fantastic experience: Alana at the front desk is great. She does her best to return calls and emails promptly. Very polite and professional. A pleasure to talk to.