Jacki Lam Real Estate

Fantastic experience: I would like to extol my heart felt thanks to Jacki and her team. She was professional, knowledgeable and available to answer any questions. Her expertise and guidance helped navigate the entire home selling process with confidence.

Fantastic experience: Jacki Lam did an amazing job listing our townhome for lease. She was quick to respond, gave great advice, and kept us updated every step of the way. She’s knowledgeable, professional, and made the whole process easy. I would definitely work with Jacki again and recommend her to anyone!*

Fantastic experience: It was a pleasure dealing with Jacki Lam, she found us a good tenant quickly and organized the entire endeavor without so much as hiccup. Thank you Jacki

Fantastic experience: We had the pleasure of working with Jacki and Chester to sell our home in Richmond Hill, and we couldn’t have asked for a better experience. As first-time home sellers, we were initially unsure of what to expect, but they made the entire process feel easy, smooth, and stress-free. They went above and beyond to help us prepare our home for sale and were always available to answer our questions and guide us through each step. Their professionalism, knowledge, and strategic approach when working with other realtors helped us achieve an excellent result and maximize the sale price of our home. We are extremely happy with their service and truly appreciate all the time and effort they put into helping us. We would highly recommend Jacki and Chester to anyone looking to buy or sell a home!

Fantastic experience: My wife and I have had the pleasure of working with Jacki and Chester on multiple occasions — they helped us find tenants for our rental unit twice and recently guided us through the sale of our home. Each experience has been smooth, professional, and stress-free thanks to their expertise and dedication. What sets them apart is their consistency. Whether it was screening tenants or navigating a home sale, they brought the same level of care and attention to detail every time. Whenever we had questions, they were always there to guide us clearly and patiently — we never felt lost in the process. We always felt like a priority. We're already looking forward to working with them again in the future and wouldn't hesitate to recommend them to anyone looking for reliable, trustworthy real estate professionals.

Fantastic experience: Jacki Lam is a Real Estate agent who knows how to get the job done both professionally and efficiently. I'd recommend her to anyone and would definitely use her again in the future . She not only sold my house in a few weeks, but also found me a new one as well.

Fantastic experience: Quick turnaround in helping us finding a quality tenant.

Fantastic experience: We had the pleasure of working with Chester and Jacki to sell our home during a very tough and unpredictable market. From start to finish, they were incredibly professional, knowledgeable, and reliable. One of the things we appreciated most was Chester’s excellent communication. He kept us updated at every stage, answered all of our questions promptly, and made sure we felt informed and confident throughout the entire process. Selling a home can be stressful—especially in a challenging market—but Chester's calm demeanour and expert guidance made a huge difference. Thanks to Jacki and Chester’s strategic approach, attention to detail, and strong negotiation skills, we were able to achieve a successful sale. We truly felt like we were in good hands the entire

Fantastic experience: Selling our family home was a big step, but Jacki and Chester made it feel so easy. I’ve known Jacki for several years, so I trusted from the start that we were in good hands. Together, they were always kind, attentive, and reassuring, guiding us through every step with care. The home sold in just three weeks, and the whole experience was smooth and stress free. We’re truly grateful for their support

Fantastic experience: Jacki and Chester are the first real estate agents I've worked with and my experience with Jacki and Chester was amazing! Jacki and her team were very accommodating to our needs and open to any concern that we brought up with the properties that we discussed. From start to finish, Jacki and Chester was there to help us find our forever home. Thank you for everything!

Fantastic experience: Jacki and Chester are amazing! They helped my family purchase our new home and were patient throughout the entire process. They made everything clear and seamless, and we could not be happier. From start to finish, they were with us every step of the way, and thanks to them we finally have our dream home. We are so grateful for all their support!

Fantastic experience: Jacki and Chester made our home buying process easy and stress free. Their wealth of knowledge gave me and my family the confidence to make informed decisions and advocate on our behalf during the negotiation process. We are so thankful to have such experts on our side representing us. Thanks again you two!!!

Fantastic experience: Jacki and her team were swift, professional, and helped my family every step of the way. I recommend them 110%.

Fantastic experience: My partner and I cannot recommend Jacki Lam Real Estate highly enough. From the outset, Chester and Jacki guided us with calm professionalism even as the market threw curveballs at every turn. Despite historically high inventory and fierce competition, Chester never lost heart or patience. He personally hosted several open houses, greeting each visitor with genuine warmth while ensuring our home always looked its best. Behind the scenes, he and Jacki fielded our constant texts and calls with reassuring clarity, turning our anxiety into renewed confidence. Their nuanced pricing advice attracted strong foot traffic, and his diligent follow-ups kept serious buyers engaged. If you want a realtor who couples expertise with unwavering dedication, look no further than Jacki Lam team. You'll be in the best hands!

Fantastic experience: I had an amazing experience working with Chester and Jacki while searching for an apartment. From the very beginning, they were professional, responsive, and genuinely committed to helping me find the right place. They took the time to understand my needs, budget, and preferences, and showed me several great options that were conveniently located and within my price range. What really stood out was their patience and honesty throughout the process. They never pressured me into making a decision and always gave clear, helpful advice. They were also incredibly knowledgeable about the area and the rental market, which made the entire experience feel smooth and stress-free. Thanks to their dedication and support, I found an apartment that I love and that fits perfectly with my academic lifestyle. I highly recommend Chester and Jacki to renter looking for a new home. You’ll be in excellent hands!

Fantastic experience: We recently worked with Jacki to lease out our coach home in Markham. Jacki was personable, professional and knowledgable. Her response time to questions/concerns was excellent. We enjoyed working with her through this entire process and would highly recommend her!

Fantastic experience: We recently worked with Jacki to sell our home, and we’re so pleased with the results. Jacki’s market expertise was invaluable. She provided us with clear and realistic expectations throughout the process. She was always prompt in communication, kept us informed at every step, and handled all the details with professionalism. We felt confident and supported throughout the entire experience, and sold our home quickly. We highly recommend Jacki if you’re looking to buy or sell a home.

Fantastic experience: My wife and I have been dealing with Jacki Lam real estate for a few years now. Jacki and Chester are phenomenal with their real estate knowledge and experience. Most importantly the level of customer experience is top notch. They walked us through step by step process on how to effectively list our rental property. Our rental property have been successfully rented out to amazing tenants. It's simply a result of their attention to detail in verifying efficiently the tenants background and likelihood of being able to pay the rent. Tenants didn't skip a payment. Kudos to Jackie and Chester for a well thought out background check. In addition, their response time to any questions is simply amazing. We were never left in the dark. We always knew the next step and it's all because they care for their clients. Highly recommend Jacki Lam's Real Estate. If you are looking for a trustworthy, reliable and client focused real estate company then Jacki Lam's Real Estate is top notch choice. We are very grateful Jacki and Chester. See you again when we sell our property.

Fantastic experience: Absolutely delighted with the sale of my home, all thanks to Jackie Lam! From start to finish, Jackie provided exceptional service, demonstrating professionalism, expertise, and a deep understanding of the local market. She was always responsive, keeping me informed every step of the way. Thanks to her negotiation skills, we secured a fantastic price, and the entire process went smoothly and stress-free. I highly recommend Jackie Lam to anyone looking to sell their home – she exceeded all my expectations and made the experience truly enjoyable! 5 stars without a doubt!

Fantastic experience: Working with Jacki Lam to sell my parents' house was an absolute pleasure and a seamless experience. From start to finish, Jacki demonstrated professionalism, expertise, and dedication that went far beyond our expectations. First and foremost, Jacki is incredibly thorough. She took the time to carefully evaluate the house, the market, and potential strategies for a quick and successful sale. Every step of the way, we felt confident knowing that she had an eye on every detail. Her meticulous approach ensured that nothing was overlooked—from staging advice to paperwork preparation, everything was handled with precision. Jacki’s responsiveness deserves special mention. No matter the time of day, she was always available to answer our questions or address concerns. Her communication skills are outstanding, and she made sure we were informed about every aspect of the selling process. It’s rare to find someone who can combine such a strong work ethic with such a personable, approachable demeanor. Additionally, her rates were more than fair, especially when considering the level of service and commitment she provided. Jacki always kept our best interests in mind and worked tirelessly to achieve the best possible outcome for us. She displayed an unwavering level of integrity throughout the process. Most importantly, Jacki got results. Selling a house can be a stressful and time-sensitive endeavor, but thanks to her hard work, my parents’ home was sold successfully within just two months! Her knowledge of the market, ability to attract buyers, and negotiation skills were instrumental in achieving this outcome. Beyond her professional abilities, Jacki’s honesty and transparency set her apart. It’s clear that she genuinely cares about her clients and takes pride in doing her job well. Trust is such a crucial element when dealing with something as significant as selling a home, and Jacki earned ours without question. If you’re looking for someone who is hardworking, attentive, fair, and honest, I couldn’t recommend Jacki Lam more highly. She turned what could have been a daunting process into a smooth and positive experience, and for that, we’re incredibly grateful.

Fantastic experience: I cannot recommend Jackie highly enough! From start to finish, she exceeded every expectation in helping us sell our property. Jackie is incredibly knowledgeable about the local market, professional, and always went above and beyond to ensure the process was smooth and stress-free. What truly sets Jackie apart is her attention to detail and dedication to her clients. She provided expert advice on preparing our home for sale, developed a stellar marketing strategy, and kept us informed every step of the way. Thanks to her hard work and expertise, we were able to secure a fantastic offer in no time. If you're looking to sell your property, Jackie is the agent you want on your side. Her professionalism, responsiveness, and genuine care for her clients make her the best in the business. Thank you, Jackie, for making this such a positive and successful experience!

Fantastic experience: Jacki and your team thank you very much for all great hard work in selling our house. We appreciate it a lot and wish and your team great success in the near future:

Fantastic experience: We recently listed our property for lease through Jacki Lam & Team. The process was seamless and closed the deal in 10 days. Jackie guided us through the process and gave us the best possible options to finalize in a timely manner. We recommend Jacki & Team with 5 stars!

Fantastic experience: We are so pleased to write this recommendation for Jacki and team. Jacki was highly recommended from family and friends and did not disappoint. The process of selling the family home was emotional and trying, however with Jacki's recommendations the property sold quickly. If you believe selling is daunting, well selling and purchasing of a new home is even more challenging, never ending home after home viewings. Chester was most patient and caring never saying no and always answering our silly questions. We have been very fortunate to have you Jacki to take care of the needs and help with the stress. We could highly recommend Jacki, your knowledge, professionalism and dedication is much appreciated. Chong - Chang Family Unionville

Fantastic experience: Very professional couple to deal with. Always responsive. If you need anything real-estate related, they are the couple to look for. You won't be disappointed.

Fantastic experience: We wholeheartedly recommend Jacki Lam and her team. She has everything that we wanted in an agent on paper: lots of experience, fluent in English and Chinese, knowledge of our neighbourhood, a friendly and professional demeanor, and great marketing tools. The reality of working with her and her team fulfilled all those expectations, and revealed a truly good and caring person doing her best for her clients. Jacki swiftly arranged staging consultations, photos, 3D tour, and cleaners to get our house listed. She gave specific recommendations for easy improvements that we could do ourselves. Throughout the process, she advised us on strategy based on our needs. She got us multiple offers in a slow market, and then we had the misfortune of choosing difficult buyers with their own wildly incompetent agent. Jacki was placed in the uncommon position of having to help the other agent directly manage their inexperienced and paranoid clients. Throughout the process, she was unceasingly professional, staying calm in the face of an unusual and immensely frustrating situation. She demonstrated patience and a capability borne of the experience of many years in her career. Jacki went above and beyond to take care of us and the sale of our house. Hire her to sell your home - you won’t regret it.

Fantastic experience: We went with Jacki after hearing about a friend's positive experience with her. In this tough market, especially with larger detached homes, she was patient with us in testing the market waters thoroughly before settling on an offer. She did not rush us with a sale, staged the home as we liked, and in the end got us a very reasonable price. Thanks!

Fantastic experience: Jacki and Chester are a hard working team. We're long time clients who appreciated their calm demeanor during the ups and downs of buying and selling in this market. We're moving thanks to this team.

Fantastic experience: Jacki and your team, thank you so much for all of your hard work and dedication in selling our property. I truly appreciate the extra effort you put in to get the best offer for us. It was a pleasure working with you. I look forward to recommending you to anyone in need of a real estate agent. Thank you once again for your outstanding service.

Fantastic experience: Jacki and Chester is simply amazing. I have been doing business with them for over 9 years and I have never been disappointed.

Fantastic experience: My journey went from wondering if I'd find a good purchase to landing an ideal home. Jacki and Chester provided invaluable feedback on market trends that gave me a lot of confidence in my search. Their knowledge and guidance enabled me to secure the home I wanted quickly and within my budget. In addition to being a solid real estate team, they are genuine and kind people, who go the extra mile to make your transaction a positive experience. If you're in the market, look no further. This is the dream team.

Fantastic experience: Jacki is hands down the best! We've used her three times to sell our homes, and every time has been a breeze. She's amazing at what she does—super professional, knows the game inside out, and always has our back. Jacki, you're our go-to real estate guru! Thanks for always killing it and making the process smooth. We'll keep singing your praises!

Fantastic experience: Having Jacki As my real estate agent was the best decision ever in buying and selling my house. Jacki helped me twice when selling my condo and moved to Stouffville in 2015 and now selling my house in Stouffville and move to Burlington. Even with the current difficult housing market, she still sold my house “Over Asking”!!! Even when we stress out, she kept calm and guide us. During viewing in Burlington, we have Chester who was with us all the time. And we really enjoy discussing house with him, with his DIY input (and really…his knowledge in DIY is amazing). Long story short, Jacki Lam team is the BEST!!! HIGHLY RECOMMENDED!!!

Fantastic experience: Jacki & Chester are the power duo, this is our second time of buying and selling our house with them and if moving is an easy thing, we’ll use them for a million time more. Chester is very patient, he let us know the pros and cons of the properties to help us choose the best house for us, and is very knowledgeable in DIY projects, so you can really see the potential of the property. Jacki guided us through the negotiations process, she’s very calm and honest, she’ll let you know the conditions and what are the possibilities and what not, we always felt at ease after talking to her. We were selling our house in a very challenging market, and she was able to get us the price we’re comfortable with, we trust her 100%, Jacki always delivers!

Fantastic experience: Jacki is very professional. We posted our property for rent and then changed our mind to sell with very short notice. But then we finally rented out over asking price. Appreciate her professional work 7/24! Chester Yu is very professional too.

Fantastic experience: Jacki and Chester were the best real estate team we could have ever asked for. They went above and beyond to present and assess different options with us, so that we could have confidence when we ultimately decided to put our house on the market. After listening closely to our needs, they created a strategy that helped us not only successfully sell our place, but also at our desired price and within our targeted timing when interest rates were constantly increasing. Thank you, Jacki and Chester, for guiding us the whole way with your expertise, unwavering dedication, and genuine care!

Fantastic experience: Jacki has helped us numerous times and we've had exceptional service throughout. I recently had both Jacki and Chester help secure a place whilst I was out of the country. They were both amazing in their commitment, speed to respond and follow ups. They care beyond just a %. Make your life easy by working with team Jacki Lam.

Fantastic experience: Jacki is by far the best real estate agent I've ever used !! She's sold my last 2 houses and helped me buy as well. She works very hard and she works smart, plus she's such a nice person. In this industry I think that's a great advantage, to have an agent who's liked by you and potential buyers ! She works hard behind the scenes to get you the offer that you want. Sold in 2 weeks with 12 other offerings in the same high end retirement village.

Fantastic experience: Jacki and Chester leased out my condo unit located in the Etobicoke area. The unit was rented very quickly and above asking. They were wonderful to work with - communicative, professional and kept me in the loop about prospective renters. I highly recommend working with them!

Fantastic experience: Thank you to the Jacki Lam Real Estate team. We have been working with Jacki and Chester in the search for a new home and the selling of our existing home. They were helpful, professional and patient as we searched for our new home. Jacki and her team of representatives, photographers and stagers, made the selling of our existing home a smooth and quick process. We sold in just over a week, over asking. For anyone looking to buy/sell their home in the Greensborough community, or any community for that matter, Jacki is the person to call!

Fantastic experience: I worked with Jacki Lam Real Estate and her team for both buying and selling of our house and it was the best decision. From our very 1st conversations with Jacki and Chester it was clear that they had an intimate understanding of real estate, the process and plenty of experience in all types of markets. They were able to guide us through the transactions with ease and always answered our questions clearly and patiently. When buying our new home they pointed out many things that we didn't even think of. They truly wanted us to find a house we loved, not just to make a sale. They were concerned that we also made a good investment for the future and our family. As you know it was a crazy market this past year (2021-2022) but we never felt rushed by Jacki and Chester. For every house we looked at they were able to estimate within 1-2 % what it would sell for. It was actually very impressive. Most importantly it demonstrated they are experts in the field. They were always one step ahead, making sure we had all the correct information to help us make an informed decision. As for selling our house that was a more stressful situation since we were unfortunately heading into a balanced market. But they helped us navigate this uncertainty by providing us with supporting data for all of their advice as well doing their best to generate Interest in our house. They worked hard to connect with other agents to get as much feedback as possible from people who viewed our house so that we knew what to improve on if we could. They kept us in the loop every step of the way and spared no expense to make sure we had the best exposure; such as staging, virtual tours, feature sheets, open houses, etc. So much can be said about their expertise, but what really stood out was their kindness and empathy in understanding that this was a very difficult journey and sometimes we needed a lot of encouragement to make a decision. Jacki is very good at bringing you the information, comparables and helping you look at things from different perspectives. This made us feel good about our decisions. It's definitely a trait that comes from good people. I always felt that they had my best interest at heart. If you choose Jacki Lam Real Estate you won't be disappointed.

Fantastic experience: Jacki is an excellent agent, professional, and knolegeable , she always updated us what is going on the market. We had no idea how much effort went into selling a home. Jacki help us to generate interest from buyers, which was enormous help, and our home was sold in eight days for above asking price. We certainly will recommend, Jacki as a real estated agent, to our friends.

Fantastic experience: Jacki was absolutely amazing! Although I have several friends who are real-estate agents and they were all willing to help, I was selling a matrimonial home with my ex, so we'd decided to interview and find an agent who we don't have any relationships with. We'd interviewed 5 agents/brokers, they were all good at presenting the market data analysis, go to market strategy and etc., but frankly they were saying the same things for over 1 hour per meeting. So about 10 min into these meetings, I was more interested in their fancy gadgets that they were using to present the materials lol And then I met Jacki.. she came into the house and first looked around the place and gave us a couple of tips and information that I haven't heard before but yet important. We sat down to discuss the details, by this time I was expecting her to pull out her gadgets, instead she pulled out a binder with printed materials, but she didn't open it. Jacki explained all the key points in about 5 min without referring to any printouts/screens and then we had an open discussion for about 10 min. Once we were done discussing, she asked us if we would like for her to go over anything else and review the deck she prepared, we'd politely declined her offer because she already explained everything and covered all of our inquiries during our 15 min conversation. After all the interviews, we'd compared pros and cons of each agent and Jacki was at the top, but only downside was that her commission rate was the highest. So I explained the situation to Jacki and she was able to provide a discount, but her rate was still slightly higher than the rest. When you are selling a home, even if it's a small % difference, it's a significant amount. But we decided to sign with Jacki anyway. I think that decision was one of the best decisions I'd made in awhile. Because she was always professional and responsive, and an amazing negotiator. She was able to get more than what we'd discussed as the maximum sell price during the bully offer negotiating process; finally sold over asking price at 126%. BTW we set the listing price at a going price, not lowball #. She also helped to mitigate disagreements between a divorced couple, sorry Jacki~. :) Since I was so impressed with her work, I asked Jacki to help me find a new home instead of asking one of my friends. Jacki had introduced me to Chester and they did an equally impressive job of finding a new home for me and my kids. On top of that they helped me with leasing out the basement apartment. Chester was also a great agent; very informative, professional, polite and always willing to help with a situation. I am so thankful to have met such great people and phenomenal real-estate agents/broker. I absolutely recommend Jacki and her team!

Fantastic experience: Working with Jacki and her team has been an amazing experience. We had little knowledge of the selling process and Jacki was patient, understanding and made sure all of our questions were answered. Her communication was second to none and always made us feel well informed as to what was happening. We would recommend Jacki to anyone, she was an absolute pleasure to work with!

Fantastic experience: We have been dealing with Jacki Lam for the last 4 years and she is continuously proving her professional expertise. Very professional approach and prompt in keeping us updated. She is a great value for money and time and we strongly recommend JackinLam to anyone who wants to buy or sell or lease any property and you will be totally satisfied with her service. Good luck to Jacki and her team and keep continuing to give this service.

Fantastic experience: We recently had a pleasure of working with Jacki on having our condo leased out in the North York area. My wife and I are very pleased on the outcome and experience. From start to the end, Jacki was very professional, thorough and extremely responsive to all our questions. She's very trustworthy and always made sure to put our best interest at heart in terms of selecting the right tenant. We were impressed by her work ethic, attention to detail and genuine interest in assuring that we were happy with our decision. We highly recommend Jacki to anyone who is in the market to buy, sell or rent a home. She's awesome and will definitely call her for any future real estate needs. Thanks again Jacki and Team!!

Fantastic experience: Jacki and team has helped me rent out my properties twice. Very professional and response. They took care of all the important items and their lease documentation is very thorough. It definitely felt easy working with them. Highly recommend. I know I'm going to work with them again.

Fantastic experience: Jacki & Chester helped me to rent my condo unit in Markham within 10 days. They are very diligent, and dedicated real estate agents. In addition, they have excellent communication skills and outstanding client service attitude.

Fantastic experience: Jacki and her team has been very informative, efficient, and professional to me an my parents as we went through the sale of our home during a pandemic. She exudes warmth, and honesty in her communication - it truly helps ease concerns and builds trust during the selling process. Amazing work Jacki and team! Thank you so much! -Katrina, Rose, and William

Fantastic experience: I have known Jacki for almost almost 10 years. Every transaction she has helped me with was very professional and efficient. She’s a very reliable, honest, and hardworking person, and I appreciate her very much for all her help during these years. I have absolutely no hesitation in referring her to anyone who is looking for a real estate agent to represent them to get the best value.

Fantastic experience: Jacki Lam Real Estate is the dream team when it comes to the real estate market. We have always heard and read phenomenal reviews on both Jacki and her team but when we actually started working together, we truly understood why this team had such great reviews. Jacki and Chester are well aware of the current market, they managed our expectations by advising what is realistic and guided us the whole way through, from start to end. Both Jacki and Chester are very passionate about their jobs and take the time to explain the process and answered any questions we had. It was a true pleasure working with both of them. We had an amazing experience and we highly recommend this team to anyone looking to buy or sell their home.

Fantastic experience: Jacki & Chester really took their time with me to help me find a condo in an super demanding market/ area. They always answer all my questions and provided a lot of their knowledge and expertise of the market that helped me get a beautiful condo, when I was about to give up. THANK YOU BOTH! Jacki also helped us sell our home and that went super smooth.

Fantastic experience: Jacki has been our agent for the second time now with selling and buying our new home. She does very thorough research and provides you with very good information so you know what to expect. I have never felt any pressure from her at all to offer more than we were comfortable with. We value her advice and would trust her to buy and sell again on the future! She sold our home in 5 days and at a price we were very happy with! Thanks Jacki!

Fantastic experience: I like Jacki because she is very transparent. She gives me all the information upfront before starting the job. And the most important of all, she got the house sold at the price I wanted.

Fantastic experience: Jacki & Chester just helped us sell our condo and has provided such phenomenal service! It was our first time going through this process and they were so patient and helpful. Jacki is really great at negotiating, she is aggressive and fights for us every step of the way. She really is an experienced professional, i'm so glad she's on our team! I would be confident to recommend her to anyone around me.

Fantastic experience: Working with Jacki is wonderful! She is very knowledgeable, patient, hard-working and down -to-earth. She has a lot of experience and she helped us through the whole process, making it very easy for us! Highly recommend!

Fantastic experience: We were referred to Jacki by one of my colleagues at work and we are so blessed to have had her as our agent! Knowing we were first-time homebuyers, Jacki was very understanding and patient when answering the various questions we had about the showing, bidding and closing process in real estate. She was attentive to what we were looking for and offered us honest advice whenever we asked. Jacki and Chester remained professional and reliable, and always worked in our best interest during our journey to find the perfect home with the challenges brought on by Covid19. With her amazing guidance and expertise, we were able to successfully purchase and move into our new home during the pandemic. Thank you Jacki! :)

Fantastic experience: Chester and Jacki helped us lease our investment property. We have been working with Chester and Jacki for many years and will continue to do so because of their professionalism and client centred approach. Every real estate transaction we have had with Chester and Jacki have been extremely positive. Thank you again and keep up the great work! Faye & Dan

Fantastic experience: Professional, prompt, focused and results-driven. These are key characteristics I have witnessed while selecting and interacting with Jacki and her team as our representative to sell our home. From the initial email exchanges to the in-person meeting, Jacki demonstrated her professionalism, knowledge and experience of the real-estate market trends, our area in Markham and understanding our needs. She made the overall experience very pleasant for my wife and I and we were able to have our house sold within 2 days at over-asking price! Jacki and her team provided key value-add, which included a partnership with a staging service that made our home look fabulous. She also had an experienced photographer take incredible pictures to showcase our home for potential buyers. The end result was a great package that brought in dozens of showings and resulted in a super fast sale and she effectively negotiated an optimal price for us, while answering the many questions we had along the way. If you are looking for someone with strong communication, skilled at her art, passionate and focused, I highly recommend Jacki Lam and her team to support your real estate needs. Thank you again for your hard work, dedication and commitment to making my family's goal a reality. Kind Regards, Austin & Linda

Fantastic experience: Jacki sold my condo within 2 weeks. I met her 10 years ago, by the way she approached me, I noticed how professional and easy to talk to she was. When she accepted to sell my condo, her professionalism blew me away. she is dedicated, reliable, knowledgeable, extremely efficient, always available AND SHE SOLD MY CONDO OVER ASKING. She is simply the best..

Fantastic experience: Jacki sold our house in less than 2 weeks time. With her expertise she arranged a staging company to stage our house which really created a possitive first look impact for all potantial buyers. She react fact to our questions no matter what time is. With her patience, she took us through line by line and page by page regarding the contract details. We all pleased with her effort and service, an oustanding job done. Jacki and her team is highly recommanded.

Fantastic experience: Jacki is hard working, knowledgeable, and a pleasure to deal with. I met Jacki almost 10 years ago when she helped me purchase my first home. Watching her grow over the past 10 years as an agent and involved member in the community made it an easy choice to work with her again. Jacki and Chester helped us find our dream home and do so within our budget. They were patient with us and worked with our hectic schedules allowing us to see numerous homes to ensure we found a place that met all of our needs. When it came time to list our home, Jacki moved quickly to list our house and set our expectations for the process. We sold in 4 days for over asking, exceeding all of our expectations. Jacki is an incredible negotiator which is a testament to her knowledge of the market. I would highly recommend Jacki and Chester!

Fantastic experience: Jacki Lam is our champion! She helped us sell our current home and buy our next place. She got full asking for our current home and she negotiated for us to pay less on the purchase of our next home. She is a dynamic businesswoman, who knows the area and fair market value. She set us up with a staging company, who did a fantastic job! Thanks to her and her team, we sold at full asking price!!! Jacki and Chester helped us find our next home. Their guidance, professionalism, integrity and support were amazing! She managed to get our final negotiated price lower than asking. I would not hesitate to recommend Jacki Lam Group Realty to all my family and friends! Jacki's team is the team you want to buy or sell!

Fantastic experience: Jacki and Chester rented our house in 1 day. Bravo team! Excellent job.

Fantastic experience: We recently bought a new house and sold the one we are living at with Jacki Lam and Chester Yu as our agents. They let us take our time until we were finally decided and ready. Jacki and Chester are a great team together!! We had a very pleasant buying and selling experience -- Their diligence, patience and perseverance saved us from a lot of stress and worries during the whole process. Choosing Jacki and Chester for our real estate transactions is one of the best, smart decisions we have made overall. Their professional reputation in the industry played an important role in attracting many agents and their respective buyers. I thought that such popular and well respected agents/brokers in our community will be very expensive but they charged just like the others in the industry -- so you get more bang for your money with their well known market experience, industry knowledge and personal skills!! Thank you very much Jacki and Chester for a job that is very well done!! Ramon and Almabella Mojica July 10, 2019

Fantastic experience: Jacki and Chester helped us sell our last home years ago in Markham and they just helped us buy our next home in Aurora. We can’t say enough good things about this team. Their dedication and work ethic is second to none. Between all the showings and late night meetings to accommodate our schedules, their patience is endless and customer service beyond our expectations. We trust Jacki and her advice has proven to be correct many times. I am very picky, and honestly, there were a few times when I thought Jacki would give up on us, but she didn’t. In the end, she found us the perfect solution. You know you have a good agent when you’re a repeat customer. Thanks Jacki and Chester! Elisa and Bheesham

Fantastic experience: Jacki Lam and her team is what you want for your next home purchase or home selling. She and her team provide such great customer service and is fully committed to representing you and/or your family when it comes to real estate. Jacki provided my wife and I honest professional feedback that helped us be in the best position we could be when purchasing our home. Thank you, Jacki and your team for providing my wife and I a great buying experience. I highly recommend Jacki Lam.

Fantastic experience: Jackie and Chester made selling my condo an easy and smooth process. It was a very stressful time for me but they were always there to help anytime I needed them. Highly recommend to anybody!!

Fantastic experience: Chester and his team sold my condo within 3 days! For a first time seller they definitely made it less stressful and provided lots of professional guidance. From the very beginning, it was clear they had my best interest at heart. I will definitely refer Chester and Jacki to my friends and families. Thank you to Chester and Jacki for helping me out through this process.

Fantastic experience: Jacki and Chester helped us bought our condo and find a tenant in a very smooth process. Both of them are very professional and accommodating. They always give good guidance and respect what we wants. For sure we'll use them in the future for our real estate needs.

Fantastic experience: Thank you Jacki, Chester and the entire team for making our home buying and selling experience stress free! The first time I met Jacki for the initial consultation, I knew I had chosen the right person! I will highly recommend Jacki and Chester to anyone looking for a real estate team that is very knowledgeable and professional!

Fantastic experience: Jacki is a polite and patient young lady. She explained to me the market situation in details. Let me set the right price on market. I will definitely recommend her team to others.

Fantastic experience: Wonderful experience from day one! I highly recommend Jacki and her team. She not only sold my father's home but helped him find a great condo and also helped me in my first home purchase. A big shout to Chester for being their every step of the way. No question was too silly for you and your openness and knowledge helped me find a place I really like. Best Regards Faisal

Fantastic experience: She was our agent 4 years ago and until now I still talk to people about the amazing service she has provided. She is very knowledgeable and will use her again in the future.

Fantastic experience: Jacki was nothing but amazing in selling our home. She's upfront and knows the market well, especially Cornell, Markham. I would however recommend her as an agent anywhere in the GTA as I believe as an agent she will do her due diligence to ensure her clients are well taken care of. I will use her again and recommend her to any homebuyer/seller if you want to get the job done with ease and confidence. Thanks Jacki!!

Fantastic experience: Jacki is definitely a 6 star agent! I know I am in good hands after meeting Jacki for the first time. Jacki's excellent service, frequent communication, professionalism and dependability, made the sale process so much easier. Every phone call and whatsapp message to answer my questions or calm my concerns was returned so quickly! I never feel alone as Jacki was guiding and walking with me throughout the whole journey. Jacki went above and beyond and I would certainly recommend her services to anyone that is interested in buying or selling a home. Keep up the good work Jacki :)

Fantastic experience: Christine Keng · 2 seconds ago Jacki and Chester are simply THE BEST ! They helped us find our forever home, and guided us through the entire process. From dozens of house hunting trips to offers, negotiations and purchase, they really was always there for us with support, knowledge, advice, and we truly felt that they had our best interest at heart throughout everything, always patient and always available to us (even at odd hours and on short notice!). We are so thankful that we had Jacki and Chester to help us through the long process of finding our home, and would absolutely recommend them to anyone looking for the best realtor to represent them.

Fantastic experience: I was immensely impressed with Jacki's responsiveness, openness, integrity and trying to ensure - at every step in the process - that my (her client's) needs came first. She made sure that she invested the time in trying to understand exactly what my requirements for a new home were and then ensured that those requirements were met. All showings and suggestions came with a personal touch as well as a market comparatives. Once we had made an offer (that was accepted), she also ensured that all aspects of the final parts of the process were executed efficiently and effectively. Both she - and Chester were a pleasure to work with and certainly come highly recommended to anyone looking to purchase. I'd certainly use them again.

Fantastic experience: She is the best

Fantastic experience: Jacki helped us buy our first home! It was a difficult process as first-time home buyers, but she was calm and encouraging through the whole process. Based on her reviews and reputation, my husband and I knew that she would be reliable, professional, easy to work with and knowledgeable. There is a reason she is rated so highly in her field; she is an absolute pleasure to work with. Jacki is a force to be reckoned with. For example, she helped us to understand the community, the market value of the house and what we should offer. We were also very pleased to get the sellers down to the lowest possible price with her strong ability to negotiate. When she wrote up the offer, Jacki had our best interests in mind the whole time. She wrote conditions on the offer that even we had not thought of (which impressed us) but also again protected our interests. Our appreciation continued to grow as the process went on. For example, on inspection day, Jacki showed up 15 minutes early and took lots of notes while the inspector spoke. That afternoon, she went back to the listing agent to negotiate things that the seller needed to do for us. Ultimately, they agreed to the terms and those were added to our offer which was a great bonus. Another example was when our mortgage unexpectedly took 3 extra business days to finalize. I really don’t know how she did it, but she was able to keep the other party/agent calm as they agreed to ‘wait with us’ a few extra days. All in all, Jacki was always a text message, email or phone call away. As I said earlier, as first time home buyers, there is the added anxiety, but Jacki always kept in open communication and was able to answer any of my many questions I had. If you are looking for a calm, easy to work with, trustworthy and knowledgeable realtor, you won’t be disappointed. Thanks Jacki for all your help. We truly appreciate it.

Fantastic experience: Jacki sold our townhome in just 5 days in an unpredictable, cooling market. Right from the start Jacki was nothing but honest, professional, very knowledgeable, hard working, and an absolute pleasure to work with. We truly could not have asked for anything more out of a real estate agent. I would absolutely recommend Jacki to any person selling their home.

Fantastic experience: My experience working with Jackie Lam for last two week to sell my house is amazing. She sold my house in 2 days and I would highly recommend her. I have not seen such a professionalism and honest sale agent who works for you in your interest and get you more than you expected. We as family very happy that we have selected Jacki for our house sale. Also I will recommend her to my family and friends. Thanks a lot Jacki you have proven you are superb Real Estate knowledge for any need.

Fantastic experience: Jacki is amazing, very professional and very efficient !!!!! She recently sold my house very quickly and we had a great experience with her. Would definitely recommend her to my family, friends and anyone looking for a real estate agent!!!

Fantastic experience: We like to give Jacki 7 star she is very professional and work for her client interest we purchase condo and sell our house with Jacki she gave us confidence to ease our stress living in Canada 42 years never work someone like Jacki Lam very professional and very courteous we will recommended Jacki Lam everyone as she is best of the best Jayprakash and Nayana Shah Markham

Fantastic experience: Jacki is very professional and she knows the market really well. She did all the research about the area before putting our house in the market. This is the second time that Jacki sold our house in less than a week at top dollars.

Fantastic experience: Jackie Lam is not only knowledgeable about the market and area, but extremely professional, kind, and courteous. Her organization and positive attitude had us on task. (Within a week we were able to prep our home, and SOLD the following week! Yup, she's that good.) What stood out to us the most about Jackie was her strategies and the way she handles her clients. For strategy: Not only did she have a plan, but a back up plan as well. For how she handled us, her clients: Selling a home that we absolutely loved was emotional. Jackie was attentive to our thoughts and concerns, and gave us options that we were comfortable with. Jackie's genuine nature showcased a smooth and calm experience which made the selling of our first home a wonderful experience. With her expertise we were very happy with the direction the process, sale and closing went in. Jackie followed up to the very end :) THANK YOU Jackie!! We truly appreciate all that you and your team have provided. We have nothing but positive things to say about Jackie and the Re/Max Crossroads Realty. I will definitely recommend Jackie Lam - Queen of Buroak to EVERYONE!!

Fantastic experience: Jacki Lam is a reliable agent with deep local knowledge and reputation. When we list our townhouse in Greensborough area on a slow season, there were 4 other competitors list almost at the same time. But Jacki did not give up. She hosted more open house than any other competitors' agent. And finally we sold the house almost at the asking price. I would strongly recommend Jacki Lam.

Fantastic experience: I have been working with Jacki for the past 5 years as a home staging consultant and I am always amazed by her success and determination. Jacki Lam is the ultimate Real Estate Professional. She always puts her clients' needs first and this is what separates her from her competition. When you hire Jacki to be your Realtor, you not only get an amazing negotiator, but a marketing guru and a sales extraordinaire. While some listings get 10-15 viewings, Jacki's listings bring 100-200 potential buyers, hence a fast sell at an amazing offer. I do recommend Jacki Lam as I know she always met or surpassed my clients expectations. Jacki is the To Go Agent in Markham!