1020 Mainland St
V6B 2T5, Vancouver
+1604-628-3457

Opening hours

  • sunday: (closed)
  • monday: 9h-17h
  • tuesday: 9h-17h
  • wednesday: 9h-17h
  • thursday: 9h-17h
  • friday: 9h-17h
  • saturday: (closed)

Discover Rent It Furnished, your premier destination for luxury rental properties in vibrant cities such as Vancouver, Toronto, Montreal, and New York. With a diverse portfolio of both furnished and unfurnished homes, we cater to a wide range of preferences and needs, ensuring a personalized touch for every client.

Our expert team specializes in navigating the rental market, supporting you whether you're looking to rent, buy, or invest in real estate. We pride ourselves on providing comprehensive property management services, working tirelessly to maximize your investment returns while maintaining high occupancy rates.

At Rent It Furnished, we believe in transparency and accessibility. Our dedicated agents are ready to assist you, whether you're searching for the perfect rental or looking to list your property. We offer a hassle-free tenant placement service, completely free for renters, and flexible marketing options for landlords.

Join our growing community of satisfied clients and explore our extensive database of available listings. Trust us to turn your real estate aspirations into reality, and contact us today at one of our offices!

Our comment from Agencias Inmobiliarias about Rent It Furnished:

Rent It Furnished is a leading property management and rental agency in Canada known for its exceptional service and commitment to client satisfaction. Clients have consistently praised their agents, especially Michelle Blanchard and Kelly Winton, for their professionalism, responsiveness, and dedication. Many users highlighted how Michelle successfully assisted them in finding suitable rentals, often going above and beyond to ensure a smooth and stress-free experience.

Positive aspects include:

  • Exceptional communication and thorough understanding of client needs.
  • Swift and efficient process when securing high-quality tenants.
  • A wide range of attractive furnished properties available.
  • Personalized service that addresses unique client situations.
  • Efforts to provide stress relief during the rental process.

Despite the overwhelmingly positive feedback, some clients expressed dissatisfaction with the service's consistency, citing issues such as lack of follow-up communication and clarity over charges. Additionally, there have been occasional critiques regarding the technology used for renting services not meeting expectations.

Overall, Rent It Furnished continues to be a preferred choice among clients seeking assistance with rental properties, highly recommended for anyone navigating the housing market in Canada.

Rent It Furnished: Reviews

4.4/5 (199 Reviews)
David Briggs Published on Google 2 months ago

Fantastic experience: Michelle Blanchard worked overtime in this difficult market eventually finding me a great tenant. Extremely professional and organized. Thankyou Michelle.

Rent It Furnished

Hi David, thank you so much for your thoughtful feedback! We’re so glad to hear that Michelle’s dedication, professionalism, and organization made a positive difference for you, especially in a challenging market. She truly goes above and beyond for her clients, and we’re happy she was able to help secure a great tenant for you. We really appreciate your trust and kind words!

Brad Campbell Published on Google 2 months ago

Fantastic experience: Michelle was truly a rockstar! She came recommended to me by a friend who was also so pleased with her service! He wasn’t wrong , she was amazing, once she found out what I wanted she made it happen!

Rent It Furnished

Hi Brad, thank you so much for your kind feedback! We’re thrilled to hear that Michelle lived up to the recommendation and was able to deliver such a great experience for you. Taking the time to understand exactly what our clients are looking for and making it happen is always our goal. We truly appreciate your trust and are so glad Michelle could help make the process a success for you!

kiah thorpe Published on Google 2 months ago

Fantastic experience: Huge shout out to Kelly, what an amazing individual to get the job done. Her communication was prompt and professional! She found me an excellent candidate for my rental unit and took all the stress and pressure away! - 10/10 GIRL!

Rent It Furnished

Hi Kiah, thank you so much for the amazing feedback! We’re thrilled to hear that Kelly was able to take the stress and pressure off your shoulders and help secure such a great tenant for your rental. Prompt, professional communication and finding the right candidate are exactly what we strive for, so your kind words mean a lot to our team. We truly appreciate your trust and your 10/10 recommendation!

Sara Al Souqi Published on Google 2 months ago

Negative experience: Inefficient agent Kelly. She was not straightforward with information sharing, do not seem to have the most up to date information about rental properties and will not actively schedule viewings. Been corresponding with her for over a month with zero viewings secured.

Bita Memar Published on Google 3 months ago

Fantastic experience: Kelly and Michelle were fantastic to work with. The tenant quality is my top priority, and they handled the entire placement process professionally and efficiently. Their communication, and attention to detail gave me complete confidence in the tenants they secured. Highly recommend their services.

Rent It Furnished

Hi Bita, thank you so much for sharing your wonderful feedback! We’re thrilled to hear that working with Kelly and Michelle made the placement process smooth and stress-free for you. We completely understand how important tenant quality is, and we’re glad our team could provide the professionalism, communication, and attention to detail that gave you confidence in the process. Your kind words and recommendation truly mean a lot to us. We really appreciate your trust and look forward to supporting you again in the future!

Uzair Shah Published on Google 3 months ago

Negative experience: I rented through Rent It Furnished and had a dispute regarding a move-out cleaning charge. After approximately two months of the Residential Tenancy Branch (RTB) dispute resolution decision, the RTB issued a Monetary Order in my favour. Following the decision, I issued a written demand for payment; however, as of the date of this review, payment has not yet been received. I am therefore proceeding through the formal enforcement process. Based on my experience, I recommend that anyone renting through Rent It Furnished keep detailed records and be familiar with the RTB dispute resolution process.

David Sommerfeld Published on Google 3 months ago

Fantastic experience: We had a great experience working with Rent it Furnished and their agent Kelly! They were professional, responsive, and helpful throughout the entire rental process.Having to find a unit and decide on it without a live viewing Kelly went above and beyond to provide a video tour and was there to assist every step of the way with finalizing the lease, they guided us patiently, answered all our questions, and made what could have been a stressful and challenging move smooth and straightforward. We truly appreciated their knowledge, efficiency, and friendly approach. Highly recommend!

Rent It Furnished

Hi David, thank you so much for sharing your wonderful feedback! We’re thrilled to hear that Kelly was able to support you throughout the process and make everything feel smooth and stress-free, even without a live viewing. Providing professional, responsive, and attentive service is always our goal, and we truly appreciate your kind words and recommendation. We’re so glad we could be part of a positive start to your move!

Marie Rivera Published on Google 5 months ago

Fantastic experience: Michelle was very professional. A big thank you to Michelle for getting us into our first choice property, which took some time, and she was patient with us throughout. Thanks again!

Rent It Furnished

Hi Marie, thank you for sharing your feedback! We’re delighted to hear that Michelle was able to assist you and make your experience a great one. Providing helpful and attentive service is always our goal, and we truly appreciate your kind words.

Tripathy kittoo Published on Google 6 months ago

Fantastic experience: Really proactive service ever since Soheil Khorasani has been managing our property. It’s been 5 years with them and the recent few months have been the best experience so far.

Rent It Furnished

Hi Tripathy, thank you so much for sharing your experience! We’re thrilled to hear that Soheil’s proactive approach has made such a meaningful difference. it’s wonderful to know that the recent months have been your best experience yet. We truly appreciate your trust and continued support, thank you for choosing us to manage your property!

Eduardo Jaramillo Published on Google 6 months ago

Negative experience: Warning to future tenants — be very careful with this company. I’m currently dealing with a serious issue where they are holding over $5,000 of my money. In my experience, they take advantage of tenants and handle finances in a very questionable way, even withdrawing money directly from tenants’ bank accounts without proper explanation. Their communication has been extremely unprofessional and dismissive, and they show no respect for fair treatment or transparency. If you’re considering renting from them, make sure to document everything, keep detailed records of your payments and communications, and double-check every charge. I do not recommend this company based on my experience.

Rent It Furnished

Hi Eduardo, we take all feedback seriously and always aim to resolve matters fairly and transparently. As you are aware, this matter is currently moving through the standard RTB process due to issues related to notice provided, move-out condition of the property, and payment. Your property manager has been in ongoing communication with you and the property owner throughout this process as we await the outcome of your hearing.

Greg W Published on Google 6 months ago

Fantastic experience: Review for Michelle – Rent It Furnished Working with Michelle at Rent It Furnished was an excellent experience from start to finish. Her communication was prompt, clear, and professional throughout the entire process, and she always made herself available to answer any questions I had. Michelle is extremely knowledgeable about the rental market and provided great advice that helped me feel confident in my decision. She’s also genuinely friendly and approachable — the kind of person who makes what can be a stressful process feel smooth and easy. Overall, Michelle went above and beyond to ensure everything went perfectly. I wouldn’t hesitate to recommend her to anyone looking for a high-quality rental experience in Vancouver.

Rent It Furnished

Hi Greg, thank you so much for your thoughtful review! We’re thrilled to hear that Michelle provided an excellent experience from start to finish. Her professionalism, market knowledge, and dedication truly make her a valued member of our team. We’re glad she helped make your rental process smooth and stress-free. Your recommendation means a lot to us, thank you for choosing Rent It Furnished!

R. Loretz (Tauchshop Luzern Schweiz) Published on Google 7 months ago

Fantastic experience: Nikki Marshall delivered an outstanding experience. She was highly engaged and even supported us on her days off. Thank you, Nikki, for the exceptional service!

Rent It Furnished

Hi R. Loretz, thank you for sharing your feedback! We’re delighted to hear that Nikki delivered an outstanding experience and went above and beyond to support you. Providing dedicated and exceptional service is always our goal, and we truly appreciate your kind words.

Jenny Nguyen Published on Google 7 months ago

Fantastic experience: Had a great experience with Michelle, will definitely be contacting her in the future.

Rent It Furnished

Hi Jenny, thank you for sharing your feedback! We’re delighted to hear that Michelle was able to assist you and make your experience a great one. Providing helpful and attentive service is always our goal, and we truly appreciate your kind words.

Mike Zayas Published on Google 7 months ago

Fantastic experience: Great experience with RentItFurnished, incredibly responsive and given the drastic change in Vancouver's rental market - have been willing to adjust and keep me informed along the way. Recommend.

Rent It Furnished

Hi Mike, thank you for taking the time to share your experience. We’re so pleased to hear that our team was able to support you through the changes in Vancouver’s rental market and keep you well-informed along the way. Providing responsive and attentive service is always our priority, and we truly appreciate your recommendation.

vincent pillay Published on Google 8 months ago

Fantastic experience: I was assisted by Kelly Winton on finding an apartment in North Van. Upon contacting Kelly, she sent me a few units that matched my requirements and was able to view and make a choice. Excellent service.

Rent It Furnished

Hi Vincent, thank you for taking the time to leave your feedback. We’re pleased to hear that Kelly was able to assist you in finding a suitable apartment in North Vancouver and that the process met your expectations. Providing efficient and attentive service is always our priority, and we truly appreciate your kind words.

Si L Published on Google 8 months ago

Fantastic experience: We had a great experience working with Rent it Furnished and their agent Kelly! They were professional, responsive, and helpful throughout the entire rental process. From the initial viewing to finalizing the lease, they guided us patiently, answered all our questions, and made what could have been a stressful move across the country smooth and straightforward. We truly appreciated their knowledge, efficiency, and friendly approach. Highly recommend!

Rent It Furnished

Hi, thank you for your thoughtful review. We’re delighted to hear that Kelly and our team were able to make your move seamless and provide the support you needed throughout the process. Ensuring our clients feel guided and well-informed is always a priority, and it’s wonderful to know your experience reflected that. We greatly appreciate your recommendation. Please feel free to reach out if we can help with anything else.

vince coupal Published on Google 9 months ago

Fantastic experience: It was good to deal with real people and call on the phone. my agent Sohiel helped with the application. All has went smooth from there. Excellent working with rentitfurnished

Rent It Furnished

Hi Vince, thank you for your feedback! We’re so glad to hear that working with Soheil made the process smooth for you. It’s always our goal to provide personal, attentive service, and we’re pleased we could meet your expectations. We truly appreciate your kind words and wish you all the best in your new home.

Diane C. Published on Google 9 months ago

Fantastic experience: I was looking for a very specific kind of rental: location, look, features, price, etc. and there was a *very* narrow spectrum of choices available. So, I was lucky and pleased to have Kelly Winton as my advocate; she was punctual, professional, responsive to my needs and valuable as an intermediary with my landlady. Kelly is a good communicator and easy to talk to. She supported me throughout the entire process. I recommend her highly!

Rent It Furnished

Thank you for your wonderful feedback, Diane! We’re delighted to hear that Kelly was able to help you find the perfect rental and provide support throughout the process. It’s great to know her professionalism, communication, and dedication made the experience a positive one for you. If you ever need assistance in the future, we’re always here to help.

David H Published on Google 10 months ago

Fantastic experience: Michelle Blanchard exuded positive energy and professionalism when presenting the unit to potential tenants. She has been representing my unit for a couple of years now, and she’s consistently brought us excellent and high-quality tenants. While the service is great, the portal and system could definitely use some improvement.

Rent It Furnished

Hi David, thank you for your kind words! We’re so pleased to hear that you’ve had a positive experience with Michelle and our team. It’s truly been a pleasure working with you, and we value the partnership we’re building. Your feedback on the portal is appreciated as we continue to improve our systems. Please don’t hesitate to reach out if you need anything, we’re always here to support you.

kole lundie Published on Google 10 months ago

Fantastic experience: Kelly did an amazing job finding me the professional place I needed. Perfect location, meets everything I need. Would recommend and looked at 12 places in one day and found the place I’m at and love it.

Rent It Furnished

Hi Kole, thank you so much for your kind words! We’re thrilled to hear that Kelly was able to help you find the perfect place that met all your needs, and in just one day! Your recommendation means a lot to us, and we’re so glad you’re loving your new home. If you need any further assistance, please don’t hesitate to reach out to us.

Clifford Allen Published on Google 11 months ago

Positive experience: Second time using Rent It Furnished. So far so good! Michelle helped a lot and was patient and helpful with my numerous qustions!

Rent It Furnished

Thank you for your continued trust in Rent It Furnished! We're glad to hear things are going well and that you felt supported throughout the process. Patience and helpfulness are exactly what we aim for, and we’re happy to hear Michelle assisted you well. Don’t hesitate to reach out if there’s anything else you need!

Jia Jun Lin Published on Google 11 months ago

Fantastic experience: Michelle has been really helpful and nice in assisting me with finding rental properties in Vancouver. It was a real pleasure working with her!

Rent It Furnished

Thank you for sharing your positive experience. We’re so pleased to hear that you felt supported during your search for a rental in Vancouver. Providing personalized and helpful service is very important to us, and it’s great to know that Michelle made a positive difference. If you need anything else, we’re always here to help!

Aline Published on Google 11 months ago

Fantastic experience: I’ve had a great experience with Rent it Furnished so far. Michelle, the agent responsible for our contract, was very responsive and accommodating throughout the process. I’m really satisfied with their services!

Rent It Furnished

Thank you for your kind words! We’re pleased to hear that your experience with us has been a positive one, and that Michelle was able to assist you with everything you needed. Your satisfaction is our priority, and we’re happy we could meet your expectations. If you ever need any further assistance, please don’t hesitate to reach out. We’re here whenever you need us!

Courtney Lewis Published on Google 1 year ago

Fantastic experience: Michelle at RIF has been incredibly helpful in aiding us to find a home to move into on our shift to Vancouver, she has exceptional communication skills and was very attentive and patient with us. Appreciate all of her help!

Rent It Furnished

Thank you for sharing your positive experience. We’re thrilled to hear that Michelle was able to assist you during your move to Vancouver. We take great pride in offering personalized service, and it’s wonderful to know that Michelle’s efforts made a difference. If you need any further support, please don’t hesitate to reach out. We’re always happy to help!

J Z Published on Google 1 year ago

Fantastic experience: I have used RIF for two tenants. I am very satisfied with their services. Michelle Blanchard is very professional and provide great help for the agreement signed. RIF find us good tenants.

Rent It Furnished

Thank you for your kind review. We’re happy to hear that you’re satisfied with our service and that Michelle was able to provide the support you needed. Finding the right tenant is always our focus. If you need any further assistance, please feel free to reach out. We’re always here to help!

Satomi Sakamoto Published on Google 1 year ago

Fantastic experience: I am very grateful and satisfied for the quality of service provided by RIF to restore the unit to a rentable state, Chase Carharte showed a great commitment to complete all the required work within a tight schedule.

Rent It Furnished

Thank you for taking the time to share your feedback. We’re so glad to hear that you’re pleased with our service and that Chase was able to deliver on a tight timeline with such dedication. Providing reliable and timely service is always our top priority, and we’re happy to have been able to assist you. If you need anything else, don’t hesitate to reach out, we’re always here to help!

Brian Holt Published on Google 1 year ago

Negative experience: Our condo was flooded from an upstairs neighbour and we were urgently looking for a 2-3 month rental while repairs were underway. When I contacted Rent It Furnished we were in a hotel that was about to double its rate and insurance had a limit for accommodations. Suffice to say, we were feeling very stressed. I contacted Rent It Furnished on a Thursday and saw the unit on Monday. I reiterated the situation and said we would move in that day if it was possible. We got the contract the next morning and spend most of the day trying to get insurance pre-approval. The agent stated we would need to make an e-transfer if we wanted to move in that day. I asked for the e-transfer address but was told it wouldn’t generate until after the contract was fully completed. The approval and signed contracts came back around 8pm and I set up automatic payments through their portal as prompted, knowing we could no longer move in same-day. The portal crashed and I sent screenshots and emailed the agent letting them know. Wednesday morning, just before checking out of our hotel, an IT person contacted me saying the payment went through and the agent contacted me saying I needed to make an e-transfer instead. I didn’t realize the e-transfer was required for _immediate_ access even if it wasn’t same-day. Since we had already sent them over $5000 we were not comfortable doubling the money through an e-transfer that has no insurance with our bank. I was unable to reach the agent that morning and could not confirm which payment method needed to be done. Shortly before checkout at noon the agent email introduced me to our landlords and told us to contact them for scheduling a move-in date. We had thought this was a managed property so were very surprised to learn there was another party involved and felt very worried about the deposit that had just gone through. With nowhere to go, we drove to the rental and spent the next couple hours on the sidewalk trying to get a hold of Rent It Furnished and our landlords. We moved in that afternoon, but the landlords weren’t aware we were coming that day or that we had leased the place for that day so it wasn’t ready to live in. There was no bedding, towels, cutlery, or dishes. The place hadn’t had a move out clean from the last tenant. Ultimately, I believe there were misunderstandings due to the urgency of the situation. We should of stayed the hotel for another week or so while payment cleared and the apartment could be prepared. It was a bad experience for us and added so much stress to our already stressful circumstance.

Rent It Furnished

Dear Brian

Thank you for taking the time to share your experience. We’re truly sorry to hear how stressful this situation was for you, especially given the urgent and unexpected nature of your circumstances.

At Rent It Furnished, we offer multiple payment options to accommodate a variety of needs while also complying with BC tenancy regulations. Each payment method has a different processing timeline — from instant to up to five business days. In your case, the direct debit method selected requires five business days to clear, and for the protection of our property owners, we are unable to permit move-in until funds have been received.

The unit you rented is one of our landlord-managed properties. In these cases, our role is to facilitate the leasing process up until the lease is signed, at which point the landlord becomes the primary contact for the remainder of your stay. We recognize that this wasn't made sufficiently clear in your case, and we understand how this could have caused confusion — particularly during such a time-sensitive situation.

Our team was working hard to support your urgent request and expedite the process as much as possible. However, in doing so, some communication gaps unfortunately occurred between all parties. This is not typical of our service, and we deeply regret the additional stress it caused.

We're grateful we were ultimately able to get you into the unit that day, but we acknowledge the transition was far from ideal. Your feedback has been shared with our team and we are taking steps to ensure clearer communication and better preparedness when supporting future clients in similar situations.

Elaine Crown Published on Google 1 year ago

Fantastic experience: Michelle Blanchard worked very hard to find my husband & I the perfect rental in Kitsilano.Even the timing of our stay was a bit difficult to accommodate. She was extremely patient but feel if I wouldn’t have had her help I might have been out of luck!

Rent It Furnished

Thank you for sharing your experience, Elaine. We’re so glad to hear that Michelle was able to assist you and your husband in finding the perfect rental in Kitsilano, especially with the timing challenges. Delivering personalized support and making the rental process as smooth as possible is always our goal. If there's anything else you need, please don’t hesitate to reach out, we're always here to help!

Cory Chiasson Published on Google 1 year ago

Fantastic experience: I had a great rental experience with Kelly and the Vancouver Team. Was able to view the property and the portal used to get everything going was simple to navigate, and looking forward to the move in date!

Rent It Furnished

Thank you for your kind words! We're so glad to hear you had a great rental experience with our Vancouver team and that the process felt smooth and user-friendly. If you need anything at all, we’re always here to help.

Luis Miguel Solares Pulido Published on Google 1 year ago

Fantastic experience: Very good service and great guidance from Michelle to find a great house for us. The whole process was very smooth and easy. Highly recommended!

Rent It Furnished

Thank you for your wonderful feedback! We're so pleased to hear that the process was smooth and that you felt well supported in finding the right home. We truly appreciate your recommendation!

Shakil Amin Published on Google 1 year ago

Fantastic experience: I have been using Rent it furnished since 2016 for my three properties in Vancouver and Toronto. Chase Carharte recently joined with RIF in Toronto office. I am surprised with his excellent commitment and communication with me. He picks up my call during weekends and evenings and whenever I call with any inquiries, he is there for me. Very professional. Wish him best of luck.

Rent It Furnished

Thank you for your continued trust in Rent It Furnished since 2016—it means a lot to us. We're pleased to hear that you've had such a positive experience with our Toronto team and that the level of service and communication has met your expectations. We appreciate your kind words and ongoing support.

Adam Zalba Published on Google 1 year ago

Negative experience: Really bad experience with RentItFurnished. They are very good at collecting their payments, but when you need them, they leave you on your own. They placed a tenant without doing proper reference checks, who illegally rented my unit on Airbnb, refused to pay rent, stole a bunch of items and then skipped the country and disappeared. RentItFurnished took zero responsibility for their role in placing him without reference checks and it took me 4 years to recover the funds from the tenant. I honestly have no idea what they charge for.

Rent It Furnished

Thank you for taking the time to share your experience. We’re truly sorry for the challenges you encountered during and after this tenancy, and we fully acknowledge the frustration and disruption this situation caused.

As you know, our team did everything possible to assist in locating the tenant and fully cooperated with your legal team, investigators, and throughout the RTB process. A significant amount of time and effort was dedicated to supporting your case.

We’re glad to hear that you were ultimately able to recover the funds from the tenant, and we genuinely wish the situation had unfolded differently from the start. Your feedback is appreciated and will be taken into account as we continue to review and strengthen our processes.

yanuchful Published on Google 1 year ago

Fantastic experience: they have a large inventory of attractive apartments. spent one afternoon visiting 5 addresses tailored to my needs. all in walking distance, and shown by a confident competent patient associate. michelle a charm.

Rent It Furnished

Thank you for your feedback! We're glad to hear you found our selection of apartments well-suited to your needs and that the viewing process was smooth and efficient. It's great to know you felt supported by our team throughout—your kind words are truly appreciated.

Jennifer Leung Published on Google 1 year ago

Fantastic experience: I have used Rent It Furnished Services for a number of years and I am very satisfied with the service provided by Michelle Blanchard. She is professional, very approachable and responds quickly. I highly recommend using her service for tenant placement.

Rent It Furnished

Thank you for sharing your experience! We're so pleased to hear that Michelle has consistently provided you with professional and responsive service over the years. Your recommendation means a great deal to us, and we look forward to working with you again!

James Edworthy Published on Google 1 year ago

Fantastic experience: Great experience with Anri from Rent It Furnished. Anri was super helpful in following through with a replacement for our washing machine. From setting up the repair, handling the issues that came up and following up to make sure everything went great, Anri was awesome!

Rent It Furnished

Thank you so much for sharing your positive experience with Anri and Rent It Furnished! We're happy to hear that Anri provided such helpful and attentive service. Our team takes pride in going the extra mile to assist our clients, and it’s wonderful to know we made such a great impression. If there’s anything else we can help you with, please don’t hesitate to reach out. Thank you for choosing Rent It Furnished!

Pete Henkelman Published on Google 1 year ago

Fantastic experience: It was a thoroughly excellent and professional experience having Priscila Yanez help me acquire a beautiful place to live. She was very helpful and responsive throughout the process!! Five stars!!

Rent It Furnished

Hi Peter, thank you for your kind words and for taking the time to leave a review. We're delighted to hear that Priscila Yanez provided you with such a positive and professional experience in securing your new home. Her responsiveness and dedication to helping you find the right place are qualities we greatly encourage and appreciate, and it’s wonderful to see them reflected in your experience. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Stephanie Laidlaw Published on Google 1 year ago

Fantastic experience: I have had THE BEST experience with this company and specifically Michelle B. She was so helpful and extremely responsive. Finding a rental in a city with lack of housing with 2 dogs in tow is very difficult but Michelle listened to me. She understood my needs and my stress along with a multitude of emails I sent and through it all she was professional, kind and diligent in finding something that worked out perfectly!! Two thumbs up and 10 stars. She’s an asset to the company. Honestly the best I’ve ever encountered!

Rent It Furnished

Hi Stephanie, thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you had such a positive experience with our company, especially with Michelle. Navigating a challenging housing market with specific needs, such as finding a pet-friendly rental, can certainly be stressful. We're so glad that we were able to provide the care, responsiveness, and professionalism that made the process smoother for you. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Brenda So Published on Google 1 year ago

Negative experience: I applied for a place, Michelle sent me an email to schedule a viewing, to which I never received a response. If I am not suitable for the place I understand, but sending me an email and not following up or provide an explanation was so bad. Definitely, I do not recommend this agency due to the lack of professionalism.

Rent It Furnished

Hello Brenda. Thank you for sharing your feedback with us. Upon reviewing the situation, it appears that Michelle had reached out to you to schedule a property viewing and was awaiting your response, as noted in her email. We understand how important clear communication is, and we regret any misunderstanding that may have occurred. Michelle has since followed up with you to clarify the situation, and we hope this resolves the matter. Please don’t hesitate to reach out if you have any further questions or would like to reschedule the viewing. We value your feedback and remain committed to ensuring a smooth experience for all our clients. Thank you for your understanding.

Bernadette Lagrito Published on Google 1 year ago

Fantastic experience: My experience with Nina from Rent-It-Furnished was fantastic. Having to go through a challenging and stressful situation with the urgency and pressure of finding a short-term rental quickly, Nina was so kind and empathetic, and provided amazing service as a property manager/agent. She paid attention to my asks and gave me options that were customized to my budget and needs. She was quick to schedule viewings and confirm any questions I had about each property. Communication was great from start to finish, she followed up with prompt responses and provided additional info when necessary. I would highly recommend Nina in anyone’s search for a rental!

Rent It Furnished

Hi Bernadette, thank you for your kind words and for taking the time to leave a review. It's great to hear that Nina was able to support you through a challenging situation with such kindness, empathy, and professionalism. We know how stressful it can be to find the perfect rental quickly, and we’re glad that Nina could customize options to meet your budget and needs while keeping communication clear and prompt throughout the entire process. Your high recommendation of Nina means a great deal to us, and we will make sure to pass along your kind words to her. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Max Published on Google 1 year ago

Negative experience: We have set up an account and try to list one of our property. But this website sent me a bill $195 for photo taking. We have never ask for photo taking and never receive any service. There is no one have ever contact me to schedule for photo taking either, we don’t even know where is this bill came from. But the “Immediately action” ,”overdue Warning “ email keep sending to me. Even after I called them and email them that they told me this was a mistake. I am a still getting it hour ago. Is this a scam or what? It is very annoying

Rent It Furnished

Hi Max. Thank you for your feedback. It looks like the request for professional photos was made through our website when you were creating a listing with us. Please note that this is an optional add-on, not a requirement and we are happy to provide free photos or have you upload photos you may have. The invoice for this service was created in the system but not paid, which is why no one contracted you for the service. The invoice has been voided and there is no charge due. We’re sorry for any confusion caused by the automated invoice reminders and are happy to assist you with your listing personally. If you have any other questions or need further assistance, please let us know.

Celia S Published on Google 1 year ago

Negative experience: Unprofessional, dishonest and money hungry. This company is not to be trusted. I used them to manage my condo and they have caused me nothing but problems. First they got my invoice wrong and overcharged me well over the 8% and added fees that were never discussed with me. They lied to the tenant and charged both of us cleaning/ placement fees when the place was never clean. This company is dishonest and now has their accounts frozen by the BCFSA. Do not use.

Rent It Furnished

Hi Celia, we very sorry to read your above review. We understand that your concerns are being addressed by our team and we are committed to working with you to resolve your concerns. Please note that our client portal and service agreements are automated, system generated and require our clients to select and agree to a service level and fee structure which are set equally for all clients. This acts to prevent any accidental or additional charges, or changes in terms to occur unless they are initiated by the client themselves - in the secure portal. Should you have questions about the service level, or require amendment to your services, we are committed to working with you. All fees, terms and conditions are publicly displayed on our website for transparency and require our clients' agreement prior to commencing any services.

BCFSA has rescinded it's order: Aug 9th, 2024
Following a KPMG third-party forensic audit, which Rent It Furnished commissioned to vindicate itself against allegations made by the BCFSA, the order was immediately rescinded. Rent it Furnished proudly resumes all services and continues to provide excellent tenant placement and property management services to over 5000 clients in Vancouver, Montreal, Toronto and Ottawa. We deeply regret the effect the BCFSA’s order has had on our thousands of clients and the general public who rely on us for essential services and housing.

Jason W Published on Google 1 year ago

Fantastic experience: Kelly was hands down the best agent I've dealt with in a long time. Super knowledgeable and genuinely friendly. I might steal her to work for me.

Rent It Furnished

Hi Jason, thank you for your kind words and for taking the time to leave a review. We are delighted to hear about your exceptional experience with Kelly. Her extensive knowledge and genuine friendliness are qualities we highly value and are thrilled to see recognized by our clients. We’re incredibly proud to have her on our team, and your feedback reaffirms the hard work and dedication she brings to her role. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Ali Cameron Published on Google 1 year ago

Fantastic experience: I had a great experience with Kelly. She spent a lot of time helping us find the ideal location while we were moving out for a renovation project, and helped us in dealing with specific access needs.

Rent It Furnished

Hi Ali, thank you for taking the time to leave a review and sharing your positive experience with Kelly. We're pleased to hear that she was able to assist you in finding the ideal location and address your specific access needs during your renovation project. Kelly's dedication to our clients is something we highly value, and your feedback is greatly appreciated. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Sandra Martin Published on Google 1 year ago

Fantastic experience: We tried advertising ourselves and quickly became overwhelmed with all of the varied responses. When Stefani reached out, I knew right away that going with this agency was the answer. We are so glad we did!! Stefani is very professional, understands your needs thoroughly, assesses the property very well and acts quickly on your behalf. Most importantly, Stefani matches the applicants to the most suitable residence. This was most important to us being that the residence is attached to our home. Stefani listed our suite and had it rented literally within a few days to a very suitable tenant. I can’t say enough about how easy the process is as well. Your agent does everything for you, I loved that! I really liked signing online, not worrying about collecting money or deposits, everything was very fast and smooth. Highly recommend Stefani and this Agency

Rent It Furnished

Hi Sandra, thank you for your kind words and for taking the time to leave a review. We're delighted to hear about your positive experience with Stefani and our agency. It's wonderful to know that Stefani's professionalism, quick actions, and thorough understanding of your needs made the process smooth and efficient for you. We take pride in matching applicants to suitable residences and handling all the details to make things easier for our clients. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Shahzad Far Published on Google 2 years ago

Negative experience: As a landlord, I'm extremely dissatisfied with the company. They push for 6-month rentals without disclosing the additional costs involved. I was surprised to discover they were charging me a 10% monthly fee on top of the first half month's rent without my consent. They claim it's for finding a tenant, yet they don't manage the unit. They only allow rent receipts through their portal, despite not managing the condo. Be cautious of hidden costs: -The 10% fee without managing the rental. -Move-in and move-out charges without transferring to the strata. -False advertising, requiring constant vigilance. -They even charged cleaning fees despite the unit being left clean, and they don't manage my unit. -Initially appealing, the company is ultimately untrustworthy, opaque, and their services create more problems and expenses than benefits.

Rent It Furnished

Hello Shahzad, we regret you found your experience unsatisfactory, and we appreciate your feedback. Our team aims for transparency and clarity in all our dealings. Regarding the additional charges mentioned, we would like to clarify that there are no hidden costs; all fees are communicated upfront when you decide to work with us. Our fees are listed both on our website and on the agreement which you signed when you sourced out our services. According to our records, you were signed up for our Tenant Placement service, which does not include Property Management services. We believe that in the time working with you, we have brought forth excellent tenants and have provided our services for marketing and tenant placement. If you have further questions or need clarification, please feel free to reach out to us directly. Thank you for your understanding.

Siobhan McEvoy Published on Google 2 years ago

Fantastic experience: I had the pleasure of working with Stefani at Rent It Furnished when looking for my new apartment in Vancouver. Stefani went above and beyond to show me some amazing places and I'm delighted to say I'm in my new apartment and loving it. The whole team is incredible; helpful, friendly, responsive, and knowledgeable. I would recommend Rent It Furnished to anyone looking for a new place.

Rent It Furnished

Hi Siobhan, thank you for your kind words and for taking the time to leave a review. We are pleased to hear that Stefani and our team provided exceptional service during your apartment search. Your recommendation means a lot to us, and we're here to assist you whenever you need. Welcome to your new home! Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Dana Wright Published on Google 2 years ago

Fantastic experience: Michelle was absolutely fantastic in helping us find the perfect home. Her dedication and expertise made the entire process smooth and stress-free. We feel incredibly fortunate to have had her assistance, and we can't thank her enough for all her hard work. Michelle's professionalism and genuine care for her clients truly set her apart. We highly recommend the Rent it Furnished team. Thank you, Michelle, for going above and beyond for us!"

Rent It Furnished

Hi Dana, thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that Michelle provided you with exceptional service and made your home search experience smooth and stress-free. Your satisfaction is our top priority, and we are delighted that Michelle's dedication and expertise exceeded your expectations.

We will be sure to pass along your praises to Michelle and the entire Rent it Furnished team. It's feedback like yours that motivates us to continue delivering outstanding service to all our clients. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Mitchell Davies Published on Google 2 years ago

Negative experience: Edit: Rent it furnished promised a full refund and then changed their mind. I would rent through someone else I was you. I rented through Rent It Furnished for 4 months, when I vacated the property I was charged additional rent plus fees for the next month that I was no longer living in the unit. No one will return my phone calls and being passed around various email contacts who are blaming their automatic system. Very poor customer service, I wish I was dealing with another agency.

Rent It Furnished

Hello Mitchell, we apologize that you found your experience with Rent it Furnished unsatisfactory and we appreciate your feedback. After a review of our records, it appears sufficient notice was not provided in our portal to end your tenancy and your account was set to autopay, which is why the April rent was automatically deducted. Our team is currently working on accommodating your request and one of our associates has followed up with you and left a voicemail earlier today. Please feel free to contact us directly to discuss further and address any lingering concerns you may have. We appreciate your patience and understanding as your satisfaction remains our number one priority.

Mary Zheng Published on Google 2 years ago

Fantastic experience: We have a few properties with Rentitfurnished managing for us to rent. We’ve been dealing with Michelle for many years. She has great personality and experiences dealing with both landlords and tenants. She’s also a great promoter for all the properties. We’re very pleased with her services. There’s never a problem with the tenants she selected. Many thanks!

Rent It Furnished

Hi Mary, thank you for your kind words and for taking the time to leave a review. We greatly appreciate your continued trust in Rent It Furnished and vouching for Michelle's expertise and personality. We're thrilled to hear that you've had a positive experience with our property management services and tenant selection process. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

A Published on Google 2 years ago

Negative experience: Their lack of communication and integrity is pretty impressive. I really don't know what more to say. So many fake 5 stars reviews. And their response to accurately bad reviews speaks volume. Do better, Really, like, there's no need to be such bad people.

Rent It Furnished

Hello, we are very sorry to hear that your experience with Rent it Furnished did not meet your expectations and we appreciate your honest feedback. However, after a thorough review of our records, we could not find any information associated with your name on the review or transactions with Rent it Furnished. We are committed to providing excellent service and would like to understand more about your experience to address any concerns you may have. Please feel free to contact us directly to discuss and help improve your impression of our company. Thank you for your understanding.

Adnan Husain Published on Google 2 years ago

Fantastic experience: I was happy with my experience in finding a place to stay in Vancouver. Michelle was always quick to respond to my inquiries, arrange viewings, and offer advice. I also think the website is great. It is easy to use to find rentals, and each listing is very detailed.

Rent It Furnished

Hi Adnan, thank you for your kind words and for taking the time to leave a review. We're delighted to hear that Michelle provided prompt assistance throughout your search process. Your praise for our website's intuitive design and comprehensive listings is highly valued. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Lynne Potter Lord Published on Google 2 years ago

Fantastic experience: We looked at several options and chose "Rent It Furnished" to rent my townhouse while we go away. Not only were they great advisors as to how to approach the whole process, they arranged professional photos, and will arrange housekeeping for renters, or for us when we get back. We were thrilled to rent the place within a week of posting! Great people in all corners. Highly recommend. 2158 Cypress Street Vancouver, in Kitsilano.

Rent It Furnished

Hi Lynne, thank you for your kind words and for taking the time to leave a review. We're happy to hear that our services and professional approach led to renting your townhouse within a week! We appreciate the recommendation. Thank you for choosing Rent It Furnished, and we look forward to serving you again in the future!

Laurel Dillon Published on Google 2 years ago

Fantastic experience: Being new to Vancouver and needing a furnished flat with a flexible lease, I dreaded the hunt for accommodation. RIF was a god-send. Michelle was very responsive and the automated platform for lease review and signing and for payment made things very easy. Would definitely recommend.

Rent It Furnished

Hi Laurel, thank you for your kind words and for taking the time to leave a review. We're happy to have been a part of your smooth transition. It's great to hear that Michelle's responsiveness and our user-friendly platform made the process easy for you. We appreciate the recommendation and thank you for choosing Rent It Furnished. We look forward to serving you again in the future!

John da Costa Published on Google 2 years ago

Fantastic experience: As a longstanding client of Rent It Furnished (RIF), we can affirm the excellent service they offer in facilitating connections between landlords and tenants. RIF boasts a highly professional team ready to assist whether you are seeking or offering short-term or long-term residences.

Rent It Furnished

Hi John, thank you for your kind words and for taking the time to leave a review. We greatly appreciate your affirmation of our excellent service. Our highly professional team is dedicated to assisting you whether you are seeking or offering short-term or long-term residences. Your satisfaction is our priority, and we look forward to continuing to provide you with exceptional service. Thank you for your continued trust and support!

Penny Manzouri Published on Google 2 years ago

Negative experience: UPDATE 2024: My experience did not end up going so well. Aside from finding a tenant for me, I essentially did everything else myself as Rex and others completely ignored my emails and calls. I had to figure out payments myself and had no support or security. Ultimately would not recommend. OLD 2023: I've been working with Rex and the experience so far has been great. We got our place rented out in a couple of weeks, and Rex has been very communicative throughout the process. We'd definitely use Rent-it-Furnished again!

Rent It Furnished

Hi Penny, we regret you found your experience unsatisfactory, and we appreciate your feedback. We are committed to learning from this situation and implementing necessary changes to better serve our clients. If there are specific issues that remain unresolved, please feel free to reach out to us directly so we can address them promptly. Your satisfaction remains our utmost priority, and we genuinely appreciate your patience and understanding.

Regina Leon Published on Google 2 years ago

Fantastic experience: I am very satisfied with the Rent it furnished experience, Michelle was an amazing agent replying all of my questions in a timely manner, Nina and the team were great to close my rental deal. Thank you so much, I highly recommend this experience

Rent It Furnished

Hi Regina, thank you for your kind words and for taking the time to leave a review. We're glad to hear about your wonderful experience with Rent It Furnished. Michelle, Nina, and our team are passionate about ensuring your rental journey is seamless. Thank you for choosing Rent it Furnished, and we look forward to serving you again in the future!

Gregory Corper Published on Google 2 years ago

Positive experience: Kelly and her team were very professional, communicative and timely throughout all our rental inquiries. She responded to calls and emails promptly during business hours, and stayed in continuous contact outside of business hours when any complications arose. This made finding and moving into a new home relatively painless, despite chaotic circumstances. Plus we found a fantastic place!

Rent It Furnished

Hi Gregory, thank you for your kind words and for taking the time to leave a review! We are happy to hear that you had a wonderful experience with Kelly. If there's anything more we can do for you or if you have additional feedback, please feel free to reach out. Thank you for choosing Rent it Furnished and we look forward to serving you again in the future!

Shaunna Dobbs Published on Google 2 years ago

Fantastic experience: Worked with Michelle for my Boss's last two rentals. Michelle has been quick to respond when we have had issues and when we decided to move was able to get us out to view potential properties within a day and ensured we could secure the perfect place in time to not have the two rentals units overlap. I would recommend using Rent it Furnished if you are in need of a short term home between homes.

Rent It Furnished

Hi Shaunna, thank you so much for your kind words! We're glad to hear about your positive experience working with Michelle. Our team is dedicated to providing quick and efficient service to meet your housing needs. We greatly appreciate your recommendation and thank you for choosing Rent it Furnished. If you ever need assistance in the future, don't hesitate to reach out. We're here to help you find your home between homes!

Gulnur Birol Published on Google 2 years ago

Fantastic experience: Kelly and her team are experienced professionals with a great attitude. I appreciate her prompt and thorough responses to my inquiries. She is knowledgeable, easy to work with and detail oriented, all are essential for great service in tenant placement industry. Thanks Kelly and team! Look forward to working with you again.

Rent It Furnished

Hi Gulnur, thank you for your kind words and feedback! We're happy that you had a positive experience with Kelly and our team. We value your feedback and we look forward to assisting you again in the future!

Honey Bunny Published on Google 2 years ago

Negative experience: Horrible service by Michelle and Erika. Tenant moved out in 1 month of a one year lease. They kept the commission (1/2 a month) after not fulfilling their obligation. Erika, Michelle and team don’t care. Greedy operation. Lost because of their failure to secure a quality tenant. Fraud company.

Rent It Furnished

Hello, we regret you found your experience unsatisfactory and we are grateful for your candid feedback. Unfortunately, we couldn’t find your name on the review to locate a record of your inquiry to investigate your matter further. We do strive to provide all areas with timely responses and optimal customer service. We are more than happy to assist you to find accommodation if you can please send your rental criteria to [email protected]. We look forward to helping you find your next home!

Nic R Published on Google 2 years ago

Negative experience: Disappointing service, lack of email responses from Michelle, Kelly and Desiree when enquiring about specific flats, upcoming flats and arranging viewings. We followed up on emails with phone calls, the agents promised to get back to us via email - nobody got back to us. The odd email conversation we had with a Rent it Furnished agent was unsuccessful, mix ups with the flats we were enquiring about, they weren't proactive helping find accommodation and generally unwilling to help. We loved a number of flats on the Rent it Furnished website but were unable to secure any due to lack of proactiveness on their part. Overall really disappointing.

Rent It Furnished

Dear Nic,
We apologize for any inconvenience or frustration you experienced. Customer service is our top priority, and we appreciate the opportunity to address your concerns.
Our Leasing Agent has been in touch with you, and we encourage you to continue using the same channels to reach out to us. We apologize for the delayed response on weekends as our office hours are from Monday to Friday, 9:00 AM to 5:30 PM. Your patience and understanding are greatly appreciated as we work towards resolving any outstanding matters and ensuring your satisfaction.
Best regards,

Carla Trevisi Published on Google 3 years ago

Negative experience: Do NOT use them for property management. Something simple like getting vents cleaned is taking months (even with the strata arranging the service they did not show up or flag they missed the appointment) for months I've given them the chance to rectify various issues and made no progress. Even the billing is incorrect. I have no idea what my property management fees are covering at this point I assume the fee covers nothing and it is a scam. (We've been with this company for years, pre-covid they were wonderful, past that the negligence and inability to get a straight answer/anything done has been mind boggling).

Rent It Furnished

We sincerely apologize for any inconvenience or frustration that you may have experienced. Please rest assured that we are committed to providing exceptional customer service and we appreciate the opportunity to address any issues or concerns that you may have. From our records we've identified our Property Manager has been in contact with you. We encourage you to continue to reach out to our team through the same channels you've been using, as we are eager to assist you and ensure that you have a positive experience with us.

Florence Lockhart Published on Google 3 years ago

Fantastic experience: Kelly Winton did an excellent job in choosing a tenant for our property and looked after all of our interests extremely well. We will definately continue to use Rent it Furnished services and work with Kelly!

Rent It Furnished

Thank you so much for your wonderful review! We’re delighted to hear that Kelly did an excellent job selecting a tenant and ensuring your interests were well taken care of. We truly appreciate your trust in Rent It Furnished and look forward to continuing to work with you!

A S Published on Google 3 years ago

Fantastic experience: Great selection of furnished apartments in Vancouver, and excellent service from Kelly Winton ! Kelly was in touch during weekends and odd hours with our queries, we whole heartedly recommend her and the RIF team for your Canadian stay ! A+++

Rent It Furnished

Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with our selection of furnished apartments and that Kelly provided excellent service. We truly appreciate your kind words and your recommendation, our team is always happy to go the extra mile for our clients!

Amy Robertson Published on Google 3 years ago

Negative experience: We’re using RentItFurnished and they consistently make a barely bare minimum effort. They collect the rent and do accounting and nothing else….my tenant gets tired of not hearing from them and comes right to me. When we flag the issue they essentially shrug…because they know that if we fire them and keep our tenant, we still have to pay them a monthly finder’s fee. Oh, and the property manager changes every few months so we never know who to talk to. Use a smaller company.

Rent It Furnished

We apologize for the issues you have experienced. We recognize the importance of clear communication and efficient service, please be assured that we are in contact with both you and your tenant to resolve any outstanding matters and make sure all concerns are addressed. Our goal is to provide excellent service and we regret that we have fallen short in this instance.

Catherine Published on Google 3 years ago

Negative experience: I would not recommend this agency to anyone trying to find an apartment in Vancouver. The agent I dealt with Katie stood me up at a listing and while I waited 30 minutes outside in the cold she ignored all texts, phone calls and email. She only reluctantly apologised weeks later after I followed up with the organisation but took no accountability for ignoring texts and phone calls while I waited outside for the viewing. After a half-apology (no apology or explanation for ignoring multiple calls, texts, and emails while I stood out in the cold) she never followed up with any other listings. My experience with this agent told me this organisation is only interested in high end clients where the rental commission are high and will leave others waiting out in the cold.

Rent It Furnished

Dear Helen,

Thank you for sharing your concerns. We are again very sorry that your appointment was missed and that the communication with your leasing agent was not up to our standard of service. The agent and one of our managers promptly reached out to you in February to apologize and explained the reason for the missed appointment at the showing: there was another client who shared your first name and they mistook them for you.

We value your feedback and we strive to provide excellent customer service to each one of our clients. We're very sorry that this situation has left you frustrated. Based on our records, we see that our agent has since attempted to share other appropriate listings with you but none of them were of interest. We receive new listings daily and would love to support you in finding a rental property to suit your needs. Please let us know if there is anything we can do to further assist you.

Joel Kaar Published on Google 3 years ago

Fantastic experience: This is my first experience with Rent It Furnished and I was extremely pleased overall. The listing agent (Michelle Blanchard) was very responsive and helpful, and took the time to answer all my questions. Michelle was also extremely accommodating of my situation not being able to view the listing in person. I would very strongly recommend this site and Michelle in particular.

Yana Bhatia Published on Google 3 years ago

Fantastic experience: I had a great experience with Rentitfurnished! Kelly helped with every step of the process and was very quick and efficient with answering any questions I had, highly recommend her!! Found the perfect furnished apartment for a short term rental period. 10/10 experience! :)

Zi Shin Chua Published on Google 3 years ago

Fantastic experience: Kelly is really helpful with searching for an apartment that I like. I reached out to her online and was happy that she actually got back to me. She is prompt in replying emails, and handles everything well for me. There was an incident where I wasn't able to make payment through the portal and when I told Kelly about it, she immediately followed up with the IT team and made sure the issue was resolved the next day. Thumbs up to her efficiency and the team at Rent it Furnished.

Gautam Charles Published on Google 3 years ago

Negative experience: I am a landlord that unfortunately signed up with RIF a couple of months back. These guys are not paying my monthly rent in full. First month there was a shortfall in the rent sent which they blamed on the tenant. Now, the second month I am yet to receive any rent payment at all!!?! These are the names of the people I have been working with and they have been very callous and hardly even take the time respond back to my situation. JORDAN GILL, OLIVER STOWE, ALEANA MOKHART. I can forward email correspondences if anyone in your company needs them. SOMEONE PLEASE HAVE MY RENT SENT. You are having a tenant sitting in my unit and not paying me the rent owed properly! This is supposed to be the most basic part of the service you are supposed to provide. Ridiculous! However, your team has ensured that all your fees have been deducted right on time and accurately. EDIT : This is an update on the situation and also a reply to the response below. 1) The tenant is now showing all signs of being a professional squatter. I have paid 1400 in tenant placement fees and 295 as a set up fee to RIF, and this is what I get? What is the due diligence that has been done from your end to approve this tenant? And no, I did not approve this tenant, as Jordan Gill stated that 'Time is of the essence', and basically gave me no choice in approving this tenant. Till date, I don't even know the name of this tenant. I would like to see how you verified this tenant. Kindly furnish proof of your due diligence. 2) Oliver stowe has indicated that you are going to be using the tenant's security deposit to pay yourself another 1400 dollars to go look for another tenant! Meanwhile, I am losing my rent payments and God know what other expenses I will have to incur down this road. We don't know about potential damages to property and furnishing. Like I mentioned in the review, you seem hyper focused on paying yourself, no matter the cost to your clients

Rent It Furnished

Dear Gautam,
We regret that you found your experience with Rent it Furnished to be less than satisfactory. However, as our agent explained, we are in touch with the tenant and following the rules of the Residential Tenancy Branch to ensure this amount is collected as soon as possible. If the tenant refuses to continue to pay, we will be initiating the eviction process and keep you posted if this is necessary. When the payment is sent, we will issue your payment immediately. Please let us know if there are any other concerns, and we are happy to speak with you should you need additional assistance.

Dear Gautam,
Thank you for your reply, as mentioned in the previous emails exchanged with you and Oliver, we are working to ensure that all areas are addressed, and we continue to provide you updates daily.
We can ensure that we have done our due diligence in placing this tenant and will continue to work with the tenant to have the rent paid. In addition, we have closely followed the RTB processes and have informed you of the status in this regard. As mentioned to you, we have scheduled a visit to the property and will report any findings to you so that you are abreast of the most recent information. In our last email communication, we informed you that Rent It Furnished will not be collected any funds from the damage deposit that was paid by the tenant. This deposit is held in trust and is not used in this manner, therefore we are not covering any losses you are referring to.
We are unable to disclose any personal information publicly in this thread and have advised you that we will continue to share any details available.
We are doing everything possible to assist you in this matter and hope to have these matters resolved as best as possible in a timely manner.
We apologize for any inconvenience and appreciate your understanding.

Rodrigo Aguayo Published on Google 3 years ago

Fantastic experience: We are Rentitfurnished's customers for 2.5 years already so we wanted to keep working with them. We got in touch with Jordan Gill for some viewings and even though the first one wasn't a perfect match for us, Jordan helped us finding our next spot. He was very polite, professional and patience, even responding all our questions during the weekend and after-hours. Jordan delivered and was always supportive, we definitely recommend working with him!

Kenny Yang Published on Google 3 years ago

Fantastic experience: The team helped us found a wonderful place during our stay in Vancouver. The team was extremely helpful during the searching, moving in, moving out process. Oliver Stowe is the manager of the team, he was extremely accommodating our requests, and it was very smooth to work with him during the whole stay!

Neeraj Chandrasekar Published on Google 3 years ago

Fantastic experience: Jordan did a fantastic job supporting me in my time sensitive search for an apartment. We were able to quickly close on a great apartment due to his timely replies and flexibility. Highly recommend working with him and Rent It Furnished when looking for your next apartment!

jellybone Published on Google 3 years ago

Fantastic experience: Rent-it-furnished did it again, thanks guys! Dealt with Michelle Blanchard and as they have done for me in the past, I've been set up with a great new client. Communication was punctual, professional and I have confidence in them completely. Highly recommended, Michelle was awesome! Thanks!

Kael Kropp Published on Google 3 years ago

Fantastic experience: As an out-of-province student, Rent It Furnished exceeded my expectations in supporting my property search and acquisition! Jordan was consistently available to answer my questions and he approached all of our dealings in an open and transparent manner. I can't recommend working with him enough!

Philippa Jameson Published on Google 3 years ago

Fantastic experience: Kelly Winton has gone above and beyond to help us find a suitable furnished rental property in Vancouver. I would highly recommend her to anyone looking for an apartment rental. She always responded immediately, moved through the process very quickly & efficiently, and was super helpful at every stage.

Mourad Eldeeb Published on Google 3 years ago

Negative experience: Never pay any despite not matter what, just the damage deposit, I repaid 3 months rent and have to get legal counsel to claim back my money after they company took the unit, and most likely rent it to someone else, very likely double dipping with my deposit. It is my mistake to trust that I would get paid back. Unfortunately some matters have to be brought up to the BC Residential Tenancy Branch and have to deal with it through the legal way. It’s pity to have bad experience twice from a company with high rating. This comment to help others avoiding my mistake!

Rent It Furnished

Dear Mourad,
We regret that you found your experience with Rent it Furnished to be less than satisfactory. However, as our agent explained you’ve chosen to break your lease agreement. According to the BC Residential Tenancy Act, you are liable for the rent until the end of the term. We’ve received your request to use your prepaid rent on file until we find a new tenant, also, we explained that even though we completed a move-out and collected the keys, we couldn’t return the rent, but the damage deposit. We apologize if there was a misunderstanding of the Residential Tenancy Act and your responsibilities when breaking the lease, we are more than happy to give you more detailed information. You can continue to reach out to our team through the same channels you’ve been using and we are happy to continue assisting you.

Claus Laundrup Published on Google 3 years ago

Negative experience: Update July 2022:. 12 months have gone by and in turning over the apartment the Property Management Company have stayed true to their word and have refunded the cleaning fee (which would have been unnecessary had they done what was supposed to be done). They, however, are trying to make up for the loss and are trying to charge a service fee for a malfunctioning washing machine which has been faulty since day one. There was an intermittent issue with it and as they have been unable to fix it they are trying to charge for the service call. It's the height of pettiness. Turns out the apartment has no ventilation at all. Imagine 30C and no ventilation in a glass box in the city. Original post August 2021: Property was filthy upon arrival. Broken window, non-functioning blinds, half painted walls. Property managers were stand offish when issues were brought up and even the Ops manager just provided excuses for why things were the way they were. They are working on things now after we created a fuss but you shouldn't have to make some noise to fix basic things like ensuring the property is clean prior to a client arriving at the apartment.

Rent It Furnished

Dear Claus,

Once again we apologize for the inconvenience you have experienced, we have been in touch with you through our last communication and again will reiterate that the team has done everything possible to assist you in your areas of concern. The washing machine was checked by one of our PMs in addition to a technician and was deemed in good working order. We also provided assistance and guidance on how to use it for its best performance. In addition, we did not receive notice of heat or A/C being an issue within your unit, we do acknowledge that Vancouver reaches high temperatures in the summer. Again, we have done our best to ensure that your concerns were addressed in a timely manner. You can continue to reach out to our team through the same channels you’ve been using and we are happy to continue assisting you.
_______________________________________

Hi Claus,

We would like to sincerely apologize for all the trouble that this may have caused, and we ensure you that this property handover is not the regular standard of service we strive for at Rent it Furnished. We see from our records that your concerns were addressed, and our staff members have been in constant contact with you since the first day you submitted the issues. Our team works diligently to control what we can during a tenancy, but in situations that involve the strata corporation, like a window replacement, we do have to follow their channels during the repair process. We are very sorry you feel the cleaning standards within the suite were not to your expectations, and we assured you the owner has refunded you the cleaning fee. Please let us know if there is anything else you would like assistance with, and we will be more than happy to help. You can continue to reach out to our team through the same channels you’ve been using.

pınar özcan Published on Google 3 years ago

Fantastic experience: We met Michelle through a referrel while we were trying to rent our apartment unit in Vancouver downtown recently. She was able to set a meeting and visit our unit in a few days. She provided us with all the necessary information that we needed about both the services that they provide and necessary steps to rent a unit in Vancouver. Then she took all the photos of the condo and the rest was an effortless finding our tenants experience! Michelle asked our preferences and paid extra attention to our priorities throughout the process and always kept us in loop. Soon she was able to match us with reliable candidates who are trying to move to Vancouver from outside the city. She also took care of all the necessary paperwork and communication during the tenancy agreement phase. We cannot thank Michelle enough for making things extra smooth for us. We will definitely work with her in future if needed and we highly recommend everyone to ask her name when they contact the office!

Sidhaant Anand Published on Google 3 years ago

Fantastic experience: I had the pleasure of working with Michelle from Rentitfurnished while finding a place in Vancouver. She was always super approachable and quick with her responses. Thanks to her the entire process was smooth and effortless. I’d highly recommend rentitfurnished!

Cheryl C Published on Google 3 years ago

Fantastic experience: I have been very pleased with every aspect of my dealings with Rent-it-furnished. I met with Katie and she assessed my home and made me feel confident and comfortable moving forward with clear expectations and information. Michelle secured a lovely family to rent my home and was an absolute pleasure to deal with. She was in touch, prompt, thorough and capable. I will definitely be using them when I need to rent my family home again.

L. Barbieri Published on Google 3 years ago

Fantastic experience: We have been using Rent it Furnished and Michelle Blanchard for many years now and I can’t say enough about Michelle. She has brought us several first class tenants over the years, she is efficient, engaging and extremely knowledgeable. A true professional and I would highly recommend her !

Emily N Published on Google 3 years ago

Fantastic experience: I would 100% recommend Rent It Furnished and Jordan! Jordan helped my roommate and I find the perfect place in a professional and prompt manner! He helped us by showing us multiple properties that fit our criteria and worked with us and the landlord to quickly secure the place. If you are looking for help to rent a place in Vancouver, I would definitely recommend working with Jordan at Rent It Furnished!

Abby Martin Published on Google 3 years ago

Fantastic experience: I had a great experience dealing with Jordan! He communicated with us in a timely manner and sent multiple rental options we were able to review. Since we were not able to tour the rentals in person, Jordan sent us videos of the rentals which helped us get a better sense of them. I would highly recommend!

Amy Knelsen Published on Google 3 years ago

Fantastic experience: Katie was absolutely amazing. Our family has a rather unique situation and as soon as we met, and had the opportunity to talk about what was going on, she was more than happy to help. Great communication, fast results. 100% recommend Katie! We couldn’t be more excited for our new home and it’s all thanks to her ❤️

tamara baillie Published on Google 3 years ago

Fantastic experience: My partner and I have used Rent It Furnished for 2 rentals now and have had such a positive experience. Katie has been professional, flexible and communicative - we really appreciate your support in getting us the perfect place.

Abdullah Alenezi Published on Google 3 years ago

Fantastic experience: Before my first move to Vancouver, knowing nothing about the city, Kelly Winton helped me finding a unit with everything I asked for. She was always available for any queries and addressed then in a timely manner. She will advise you with tips to get the best units they have.

eric douw Published on Google 3 years ago

Fantastic experience: I had the opportunity to work with Kelly for a few days on the search for the right home. As a foreigner in a new city, I experienced her professionalism which made me successful in a short period of time. Kelly is communicatively strong, has know-how of the market and can connect well between availability and tenant's wishes. If I ever need to do this again in the future I will approach Kelly first!

Nadja Gehriger Published on Google 3 years ago

Fantastic experience: I had a fantastic experience dealing with the very professional team at Rent it Furnished, including Kelly Winton. They are a fantastic team and excellent company. They were very helpful with everything and successful in finding good tenants.

Rent It Furnished

Thank you for your feedback, Nadja! We look forward to helping you again in the future.
Erika

E Boll Published on Google 3 years ago

Fantastic experience: We have used Rent it Furnished a couple of times to find a furnished condo in Yaletown area. Each time, Michelle Blanchard was the realtor that helped us. Michelle is prompt, courteous and professional. We really lucked out having her as our realtor. We communicated with Michelle about our budget, preferred location and size and she always managed to find us the perfect place for us. I highly recommend Michelle if you’re looking to have a smooth, easy, pleasant and straight forward experience in finding a high end furnished place in Vancouver.

Killian Cullen Published on Google 3 years ago

Fantastic experience: Myself and my partner recently rented with Jordan and Aleana at rent it furnished. They took care of us with complete professionalism. As we came from a different country it was difficult to find rent to accommodate us and we needed it in a short timeframe. The place they showed us was perfect for us and we found it in time for our date which was fantastic. They done a great job accommodating us and we would highly recommend them and we will definitely be back in the future. Killian.

Mike Kirilenko Published on Google 4 years ago

Fantastic experience: I recently rented with Jordan at Rent it furnished and was taken care of with complete professionalism. I was in a situation where there was very little time to work with to get me something that suited me needs and he worked extremely hard to make it happen. Not only did he get me something for my date in short notice but the place he found for me is perfect. I also appreciated how he dealt with both myself and the landlord in a professional manner. Thank you Jordan and will be back in the future if necessary and will recommend. Mike

Stephen Tibbetts Published on Google 4 years ago

Fantastic experience: I have recently had the pleasure of working with Kelly Winton from Rent It Furnished. I have been renting properties out in Vancouver and Palm Springs for over 20 years and Kelly is just top notch! It might sound trivial but its little things... great communicator, prompt in responding to emails and such, wonderful with clients and guests. Rent It furnished is a great company and my experience with Kelly has been TOP NOTCH!

Jessica Smith Published on Google 4 years ago

Fantastic experience: Katie helped get me settled into my new Vancouver apartment, and after late night airport delays, she not only met me with keys at 9:30pm (3 hours later than anticipated!), but she also went early to meet a delivery person with my pre-ordered groceries. It was above and beyond what I was expecting, and after such a stressful day, it was greatly appreciated. Very happy with the whole experience and the service I received.

Nazleen Dean Published on Google 4 years ago

Fantastic experience: Michelle Blanchard at Rent It Furnished did an amazing job. I have worked with her and the Rent It Furnished team previously and they are always very helpful and professional. Takes the stress away from dealing with the complex rental market. Thank you to Michelle and her team!

Rent It Furnished

Hi Nazleen, we're happy you had a lovely experience with us! Thanks for your trust, we're thankful for amazing customers like you.

Carman Upshaw Published on Google 4 years ago

Fantastic experience: The RIF website is easy to navigate, pictures and descriptions are excellent. and I found several places that I was interested in. The realtor Michelle Blanchard was professional and very responsive to my requests. She booked a viewing right away, a meeting with the landlord and she worked through the weekend to get a lease in place quickly. My wife and are delighted with this great place to live and Michelle's professional service through this process. Thank You.

Rent It Furnished

Thank you for your review, Carman! We appreciate you taking the time to share your feedback. Glad to hear you had such a great experience with Michelle!

Lis Boyan Published on Google 4 years ago

Fantastic experience: Eve Khaliulina did a great job find me a tenant for my rental suite. She is friendly, resourceful, knowledgeable and easy to work with. She explains every steps of the process clearly. I would recommend Eve's services for anyone looking for rental agent!

Rent It Furnished

Hi Lis, we are so happy to hear that Eve was able to assist you in finding a qualified tenant and made the rental process smooth for you! Thank you for using Rent it Furnished!

Geoffrey Alphonso Published on Google 4 years ago

Fantastic experience: Jordan and Alena provided me with two properties for my daughter who is new to Vancouver and a university student. I must say that the firms professionalism stands out. They have a great inventory of properties that are well equipped. Jordan was super in providing me with options and finding a suitable place for my daughter. Being from out of country finding a new place in a new city is a daunting task but i want to sincerely thank Jordan and the supporting team for their promptness and for stellar customer service. You have a customer for life.

Rent It Furnished

Hi Geoffrey, we're happy you had a lovely experience with Jordan, Aleana, and the Rent it Furnished team! Thanks for your trust in us for finding your daughter a home, we're thankful for amazing clients like you.

Neel Kumar Published on Google 4 years ago

Fantastic experience: Jordan responded to my initial inquiry immediately, and was responsive+fast for all communication thereafter. Despite the fact that I live in a different province, he made arrangements to do a showing with a friend of mine who lives in Vancouver, and I signed the lease the next day. I hate searching for apartments. Thanks for making the process smooth, and for addressing everything in a timely manner =)

Rent It Furnished

Thank you for your review, Neel! We appreciate you taking the time to share your experience working with Jordan. We are glad we were able to accommodate you so you could have a smooth moving process while you were living out-of-province. Thank you for using our services!

Deeptanshu Malik Published on Google 4 years ago

Fantastic experience: I found a fully furnished, managed apartment in Vancouver, BC through RentItFurnished. I reached out to Jordan Gill and heard back from him within 24 hours: Jordan helped me identify options given my move-in date and location preferences and was super responsive and resourceful in each stage of the process from apartment discovery to signing the lease. I chose to lease my apartment through RentItFurnished rather than any other rental service because of Jordan's resourcefulness and timely responses.

Rent It Furnished

Hi Deeptanshu, we’re happy you had a great experience with Jordan and the Rent it Furnished team during your search for your next home. Thanks for your trust, we’re thankful for amazing customers like you.

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