The Lily Hu Real Estate Team
Heures d'ouverture
- Dimanche: 9h-20h
- Lundi: 9h-20h
- Mardi: 9h-20h
- Mercredi: 9h-20h
- Jeudi: 9h-20h
- Vendredi: 9h-20h
- Samedi: 9h-20h
Photos de The Lily Hu Real Estate Team
Notre commentaire de ImmoNetwork sur The Lily Hu Real Estate Team :
Une approche centrée sur le client et une confiance inébranlable
L'équipe immobilière Lily Hu a acquis une réputation de service exceptionnel et personnalisé, qui place les intérêts des clients au premier plan. Les avis soulignent constamment la patience, l'honnêteté et la capacité des agents à écouter, garantissant que les acheteurs et les vendeurs se sentent soutenus et compris tout au long de leur parcours. Qu'il s'agisse d'accompagner des primo-accédants ou des investisseurs expérimentés, l'équipe est louée pour maintenir un environnement sans pression, permettant aux clients de prendre des décisions en toute confiance.
Une expertise du marché local et une tarification stratégique
Une force majeure de l'agence est sa connaissance approfondie du marché immobilier d'Ottawa. L'équipe est fréquemment saluée pour ses évaluations de propriétés précises et ses conseils stratégiques en matière de prix, ce qui se traduit souvent par des ventes rapides, parfois au-dessus du prix demandé, même dans des conditions de marché difficiles. Les clients apprécient l'analyse de marché approfondie fournie avant de faire des offres ou de lister des biens, ce qui les aide à naviguer dans des situations concurrentielles avec assurance et à obtenir des conditions avantageuses.
Un soutien complet et une gestion efficace
Du mobilier professionnel et de la photographie de haute qualité au filtrage rigoureux des locataires et à l'entretien des propriétés, l'agence offre une gamme complète de services conçus pour simplifier le processus immobilier. L'équipe est reconnue pour sa résolution proactive des problèmes, sa réactivité et son attention aux détails. Les clients valorisent la coordination fluide des réparations, du nettoyage et des visites, ainsi que la capacité des agents à gérer des négociations complexes et des défis inattendus avec un professionnalisme calme.
The Lily Hu Real Estate Team: Avis
Les avis n'engagent que leurs auteurs. Nous ne vérifions pas que l'auteur ait été client.
Expérience fantastique: We had an absolutely wonderful experience working with Lily to purchase our new home. From the very beginning, Lily took the time to truly understand our needs and expectations. She was never pushy and never pressured us into doing anything we weren’t comfortable with. Instead, she listened carefully, provided thoughtful advice, and always respected our decisions. Lily’s negotiation skills were especially impressive. She guided us through some challenging negotiations with patience and confidence, ultimately helping us secure our forever home. There was an unexpected misunderstanding on closing day due to an issue with the other agent. Thankfully, Lily immediately stepped in, took charge of the situation, and worked diligently to resolve the issue so that everything could move forward smoothly. Her professionalism, responsiveness, and ability to stay calm under pressure made a huge difference during what could have been a very stressful situation. Based on our experience, we highly recommend Lily to anyone looking to buy or sell a home. She genuinely listens to her clients’ needs, respects their comfort level, and is capable of handling whatever challenges may arise throughout the process. We are grateful to have had Lily by our side and couldn’t be happier with the home she helped us find.
Expérience fantastique: We worked with Rachel and Lily for about six months while looking for our home. Rachel was incredibly patient and always took the time to show us both new construction and resale homes. She was very knowledgeable, responsive, and never pressured us to make a decision. We really appreciated her patience and support throughout the whole process. Highly recommend Rachel!
Expérience fantastique: I had a great experience working with Jenny Yao as my rental agent. She was very professional, efficient, and responsive throughout the entire process. Jenny was able to quickly screen potential tenants and helped make the rental process much smoother and less stressful. I especially appreciated that she listened carefully to my opinions and concerns, and always took my preferences into consideration when providing advice. Her professionalism, communication, and attention to detail made a big difference. I would highly recommend Jenny Yao to anyone looking for a reliable and professional rental real estate agent.
Expérience fantastique: We had a great experience working with Lily. She was incredibly nice, patient, and always very responsive. She took the time to answer all of our questions and provided us with a lot of helpful advice throughout the entire process. We really appreciated her support and how easy she was to communicate with. She made the whole experience much smoother and less stressful. Highly recommend!
Expérience fantastique: We've worked with Jiaren many times, not only on buying and selling properties but also on business transactions. We're very fortunate to have such a calm, meticulous and professional agent. From initial pricing and home repairs (decorations) to subsequent negotiations and final transaction completion, Jiaren is dedicated to protecting her clients' interests. Even when operating remotely, she communicates details with me promptly. In every transaction, Jiaren demonstrates her strong professionalism, patient, meticulous, and enthusiastic work attitude. Every collaboration with her has been incredibly reassuring and comfortable. We sincerely recommend Jiaren to everyone!
Expérience fantastique: Rachel is a great realtor who helped me find a house, even though I had never been to Ottawa before. She guided me through the entire process, handled the settlement, and took care of all the related paperwork and details. She was always professional, patient, and responsive to my questions. We truly appreciate all of her hard work and support. I highly recommend Rachel to anyone looking for a reliable and dedicated realtor.
Expérience fantastique: 找房产经纪最纠结的,往往是在经验、服务和价格之间做取舍。 经验丰富的经纪通常业务繁忙,不一定能及时回复、解决你的问题;服务特别周到的,又可能因为经验不足,在关键环节容易遗漏细节。 没想到,这个看似“不可能三角”的难题,在 Lili Hu 团队的 Mia Li 身上得到了完美的平衡。 虽然年轻,但她经验非常丰富,精力充沛,做事雷厉风行。很多时候,当你刚想到一个顾虑准备提出来时,她其实已经提前帮你处理好了。正因为如此,你后来才会发现,在你毫不知情的情况下,她已经默默替你做了大量工作。这种细致和专业,让整个卖房过程都特别安心。 除此之外,Mia 本人形象出众、非常上镜,对房屋展示和营销也很有帮助。在当前完全偏向买方市场的环境下,房子能够这么快顺利卖出,固然有一点运气,但更多还是源于她把每一个细节都做到位了。 如果你正在寻找一位真正兼具专业能力、执行力和责任心的房产经纪,我会毫不犹豫地推荐 Mia Li
Expérience fantastique: We would like to sincerely thank the Lily Hu Team for helping our family settle down in Ottawa, and especially Rechal for her outstanding support throughout the entire process. Our family was still living in Vancouver during the home-buying journey, and Rechal assisted us every step of the way—from selecting neighborhoods and virtually viewing homes to finally purchasing our house. She patiently arranged video tours, introduced different communities, and provided professional, detailed, and honest advice based on our family's needs. Throughout the process, she always put herself in our position and carefully considered every detail, making our long-distance home purchase smooth and stress-free. After arriving in Ottawa, we found that everything was exactly as Rechal had described—if not even better. We have been delighted by the friendly neighbors, safe community, excellent schools, and convenient shopping and amenities. Everything our family was looking for is right here. We are truly grateful for Rechal's professionalism, dedication, and genuine care, as well as the support of the entire Lily Hu Team. We highly recommend the Lily Hu Team, especially Rechal, to anyone looking to buy a home and settle in Ottawa. Thank you again for helping our family find not just a house, but a wonderful place to call home.
Expérience fantastique: Dan Li under this team was extremely helpful and patient explain every single step with me, I would recommend Dan as realtor.
Expérience fantastique: I want to sincerely thank Mia for all her help in buying my condo. She was knowledgeable, patient, and always available to answer my questions. Her guidance made the entire process smooth and stress-free. I truly appreciate her professionalism and dedication. I highly recommend Mia and the Lili Hu real estate team to anyone looking to buy a home.
Expérience fantastique: We’ve bought and sold homes three times with the Lily Hu Team. Our first two transactions were with Lily, and our most recent one was with Mia. Every experience has been exceptional. Lily gave us excellent advice on each transaction and helped us make our moves at the right time. Her market knowledge and guidance gave us confidence throughout the process, and we’ve always been happy with the outcomes. Working with Mia was just as impressive. She is professional, patient, knowledgeable, and always quick to respond. She took the time to understand our needs and made the entire buying process smooth and stress-free. We truly appreciate the outstanding service and dedication from the entire Lily Hu Team. We highly recommend them to anyone looking for a trustworthy, experienced, and client-focused real estate team!
Expérience fantastique: I had an excellent experience working with Jenny Yao during the sale of my property. She was extremely professional, knowledgeable, and dedicated throughout the entire process. One of the things I appreciated the most was Jenny’s ability to accurately price the property and develop the right strategy, which helped us achieve the full asking price. She provided valuable advice at every stage and always took the time to explain the details and answer my questions patiently. Selling a home often comes with unexpected challenges, especially when repairs and preparations are needed. Jenny went above and beyond by helping me connect with reliable contractors and supporting me through the process of resolving various home maintenance issues. Her attention to detail, strong work ethic, and commitment made the entire experience much smoother and less stressful. I truly appreciate Jenny’s patience, professionalism, and genuine care for her clients. I would highly recommend Jenny Yao to anyone looking for a dedicated and trustworthy real estate professional. Thank you, Jenny, for all your hard work and support!
Expérience fantastique: Dan Li & Jenny Yao and her real estate team are truly outstanding. They are passionate, energetic, and highly professional in every aspect of their work. Their knowledge of the real estate market is extensive, and they have a strong ability to understand and analyze market trends, which gave us great confidence throughout the process. What impressed us most was their strong execution, excellent communication skills, and client-focused mindset. They are proactive, efficient, and always quick to take action. At the same time, they are thoughtful, detail-oriented, and incredibly patient in addressing every question and concern. Beyond their professionalism, Dan Li and her team are warm, kind, and easy to work with. They genuinely put themselves in their clients’ shoes and always strive to make the best decisions for their clients’ needs and interests. We truly appreciate their dedication and would highly recommend them to anyone looking for a trustworthy, capable, and caring real estate team.
Expérience fantastique: I honestly cannot thank Mia and Lily’s team enough! My house was in a super tricky situation—a new rebate law had just hit the market, and to make matters worse, we were struggling big time to get the tenants to move out. With an incredibly tight closing date hanging over my head, every single minute counted, and I was incredibly stressed. That’s when I met Mia, and she was an absolute lifesaver. Using her years of experience, she managed to get the tenants to agree to move out after just one afternoon chat! From there, the team completely transformed the house with professional staging and a fresh presentation. We were flooded with private showing requests on the very first day. Mia followed up with every single potential buyer, kept me in the loop on everything, and thanks to her hard work, we got 2 offers in just 2 days. Within 5 days, the house was firmly sold! Mia completely calmed me down and supported me every step of the way, turning a high-stress situation into a smooth, worry-free process. You truly only realize how valuable they are when you work closely with them. Highly, highly recommend Mia and Lily's team!
Expérience fantastique: Thank you, Rachel Xi, After a three-year home search and more than 100 viewings across Ottawa, we finally closed on our dream home on May 11, 2026. Throughout the entire journey, Rachel Xi was professional, patient, knowledgeable, and incredibly responsive. She never pressured us into overbidding, always gave honest market advice, and truly took the time to understand our needs. With every viewing and conversation, her recommendations became more and more aligned with what our family was looking for. Rachel was never just selling houses — she was helping us find the right home. We are deeply grateful for her dedication, guidance, and support over the past three years. If you are looking for a trustworthy and truly client-focused realtor in Ottawa, we highly recommend Rachel Xi. Thank you again, Rachel! —Oliver
Expérience fantastique: My agent Dan helped a lot for nothing buying and selling. Strongly recommend.
Expérience fantastique: We had a phenominal experience with Dan and Lily in regard to the sale of our property. They were true pofessionals with no pressure on us, just encouraging words to finalize the deal of our choice. Our accolades to the Lily Team. Mr. & Mrs. Ram
Expérience fantastique: Mia and Lily are truly top notch. They sold my house in just one day and above asking price. From start to finish, everything was handled beautifully. Highly recommeded!
Expérience fantastique: We had a wonderful experience working with Rachel. She was professional, patient, and always had our best interests in mind. Thanks to her expertise and strong negotiation skills, we were able to secure a very reasonable price for our home. She made the entire process smooth and stress-free, and we truly appreciated her guidance every step of the way. We would highly recommend Rachel to anyone looking to buy or sell a home!
Expérience fantastique: Jenny, was an amazing help during our rental process. She answered all of our questions, kept us in the loop during the whole thing and made the experience quite wonderful. I highly recommend!
Expérience négative: 看了很多经纪在网上的视频后电话联系了她。她言语诚恳,并强调一定要信任她。说她是十几年的全职房产经纪,对房子非常了解,有丰富的经验。于是我决定聘她为买家经纪。我希望她能诚实地告诉我房子的弊端,她让我放心。告诉我一定帮我买到最适合我的房子。于是我们就有了第一次一起看房的经历。看后,她告诉我房子很不适合我,说她即将有一个保养很好的房子上市,让我等一个多星期。第二次一起看房刚好是那个房子的open house。她告诉我卖家是非常细心的人,有责任心,爱干净,爱收拾,房子被卖家保养的很好。我问卖家会不会有什么隐瞒,她坚定的说绝对不敢有任何隐瞒。她指着厨房台面上的一张卡通贴纸说,女主人不小心把台面烧了一个洞所以用卡通贴纸遮住了,其他就没什么问题了。我明确告诉她我我不介意旧,但要求房子干干净净且没任何破损,不能有任何隐患。她非常肯定并催促我下offer。下offer前还反复告诉我说这个房子非常适合我,说我很幸运。下了offer后又让我加钱,说另一个经纪也感兴趣还截图了那个经纪的联系。出于对她的信任,我也按她的要求加了钱。加钱后让我别验房了,说即便验也验不出什么问题。我怕有隐患就坚持要验房。她说帮我联系渥太华最好的验房师(宋强)。我提出要自己联系,她说她和宋强是十几年的好朋友,还是她联系更妥当。我当时也不认识其他的验房师就答应了。很快就收到了宋强的邮件,让我确认将支付他 $565(房子 1900sf)。验房期间,宋强和经纪愉快地边聊天边检查房子。宋强说空调、暖气的更换,attic的insulation adding这些,除去政府补助,我大概只需要花一千多点,并告诉我房子里面大多数的修修补补都应该是买家来承担,说这个房子也没什么大问题。后来发给我的验房报告上面确实也就是个别小问题,例如 1 个烟感报警器过期该换了,eavestrough downspout 离房子太近需要花 10 多块钱买个塑料导流等等。在经纪的催促下也 firm 了 agreement。签字时我还问经纪closing date可以更改吗,经纪说放心吧可以改的,后面到真要改(closing提前)的时候,又突然告诉我说卖家不允许改,必须按照书面的日期执行。 之后,直觉上总感觉有哪里不对,但又说不上来。于是联系了本地的几个验房师咨询。他们告诉我说验房师的责任就是认认真真地把房子的问题找出来,诚实地写在验房报告上。然后经纪联系有信用的contractor过来看问题及报价,最后经纪和买家再根据修补的费用来考量是还价, firm 协议还是取消。我马上联系到宋强问他为什么和其他验房师说法都不一样。他说我当着经纪的面问他让他很难做,所以才说应该是由买家来承担,并且告诉我现在反悔也迟了,毕竟协议有法律保护。我以为十几块买个塑料导流接到 downspout 上,再花一千多换 furnace 就没其他什么问题了(后来联系冷暖公司才知道额外要七千多)。更换保险的时候发现验房报告上面写的 water heater 是 2 年,而实际是 12 年,我就又打电话问宋强,他说一切以验房报告为准,说他绝不可写错。保险公司说超过 10 年的 water heater 对房子造成的损坏是不保的,于是就牵扯到了要更换 water heater。(期间经纪说我的保险公司不好,应该换一个)。结果联系租赁公司发现卖家居住期间的所有 water heater 租赁费全是由前房主在支付,而且租赁公司跟我确认这个卖家是完全知情的,因为卖家在租赁公司开了自己的账户享用着租赁公司的其他服务同时让前房主一直支付着water heater的租赁费。我很惊讶,不敢相信卖家竟能做出这样的事情,关键卖家夫妻也是华人,还是两个博士。我怕前房主发现后过来找麻烦,劝卖家夫妻把欠前房主的钱统统还回去,经纪说卖家答应把钱都还给前房主,还说就算卖家被刺死也和我们没什么关系,让我放心。几个月后我联系到了前房主,问卖家欠他们的钱有没有还给他们,他们说并没有,同时也惊讶卖家的这番操作。 Closing 的那天,发现主卧马桶是可以来回活动的,马上联系经纪,她却说让我自己拧一下就好了, 还强调已经 closing 了,不应该再麻烦她了。 邻居门前都有一个很粗的 post light,但这个房子门前没有,询问经纪,她轻描淡写的说被卖家扔了,她也不知道是不是属于 CITY 的,后来邻居说我们搬进来的几个月前这房子的 post light 被破坏了,是属于这个房子的物品和CITY无关,他们也不理解为什么卖家不修好却选择仍掉。刚住进去 2 楼每天都能闻到一股霉味,也不知道哪里来的,隔两天就能看到几只像蜈蚣一样的虫子,跑的飞快,我之前的房子住超过 10 年了也从来没见过这种虫子,查了一下叫蚰蜒,全集中在二楼,除此之外,房子到处是动物毛,橱柜里,窗帘布上非常多,墙上,furnace filter 上面有毛球,凡是能碰到的地方全是毛。经纪之前告诉我卖家夫妻不养宠物,我身体过敏挠的稀烂再问经纪才承认说卖家养了 2 只猫。更换马桶的时候发现下面固定马桶的钢片竟然是断的,木头被水浸泡的已经发黑了,长期漏水状。后来我找了一个本地的 contractor,看了一圈告诉我房子湿度太高,一楼天花板上的漏水痕迹能推断出马桶是漏水的,时间久就潮湿,发霉了,刚好适合蚰蜒繁殖,建议把有地毯的地方全换掉,下面应该也发霉了,果不其然,地毯下面也是霉斑,测了一下主卧卫生间的排风扇,居然是坏的,完全不吸风,2 楼一间卧室墙上的抽风口竟然也是坏的,经纪说让我找冷暖公司修理一下,冷暖公司的人来了以后说这根本没办法修,因为接错了,需要把墙全砸开一点一点找根源,同时很震惊经纪居然认为这种问题能修。经纪说她冬天 12 月就来过这个房子,窗户都没问题,事实是窗户漏气很严重,玻璃中间有很多小水珠。大门上有一个大缝无论如何都合不上,虫子爬进爬出,门窗公司的过来检查后发现门安装的就有问题,只能换不能修了。2楼进门处一片地板,踩上去咯吱咯吱的响的很大声,其余一些地方咯吱咯吱响的小声,经纪说这种木头的地板很正常。contractor 后来告诉我这不正常,属于安装的时候锯的尺寸不对导致的,并且告诉我地板哪些地方是被猫抓花的,哪些地方是被猫尿浸泡过的。地板选用了最廉价的材料和人工,所以地板间缝隙明显,这些问题经纪之前轻描淡写的告诉我都是很正常的。 厨房水龙头更换的时候发现怎么都拧不紧,原因下面木屑因为长期渗水掉了很多,变成一个大凹型接口,整个 countertop 也到了不得不换的地步了。当初看房子的时候全听信了经纪,都没仔细看过房子的各个橱柜,里面脏到包浆,全是油垢,抽油烟机每天往下滴油,后面一整面墙都被油浸了。清洁公司拖地的时候一桶一桶的黑水,地面黑色 grout 仔细清洁后仅仅一部分变淡淡的灰白色,洗衣机水都是黑灰色的漂浮一些黑色的片状污垢和一些毛发。洗碗机filter里面取出各种杂物,边缘的污垢都是整片整片的脱落。卫生间sink下水非常慢,取出了一堆一堆的长头发。 窗户外面的 caulking 全是大裂缝,重新 caulking 裂缝的报价最低 $1356,经纪之前说一两百就搞定了。contractor 提醒我房子外面的地面下陷的很厉害因为 eavestrough 导流方向不对导致的,并且提醒我这种门对门的户型没有 fence 可能会有很多隐患。后来专门观察了一下其他邻居,他们都没有这些问题。这一片小区,相同户型的所有房子中,唯独这个房子和邻居中间没建fence。经纪说一边的邻居是很安静的两兄弟,后来跟邻居聊天才发现其实就是个出租屋, 另一边和我门正对门,经纪说住的是位独居老人偶有子女来探望,还说,我可以和独居老人一起出钱建个 fence 的,然而实际这邻居是三代人一起居住,他们早已习惯了没 fence 可以各种越界的行为,我提出建 fence,被对方怒斥,即便我出全资也绝对不允许建,我验房那天就质疑过邻居,可经纪说这邻居和其他人不一样,特别好,让我放心。 我向 RECO 投诉了经纪,才了解到我本来是没有资格投诉经纪的,因为经纪选择给我提供的服务是 ”customer service",之所以被 RECO 受理是因为经纪让我签署了买家代表协议。RECO 打电话告诉我说经纪什么都不承认,把问题都推给了验房师,刚好验房师在他们的权限范围以外,但是强调 ”This inspector absolutely has problem." 我又联系了当初另一个下单的经纪,他说这个房子本来他是会砍价的,但没想到我会加价买,更是没想到这个房子会有这么多问题,他说经纪本应该 disclose 房子的各种问题。一个本地 40 年经验的老经纪告诉我,他帮客户买房子的这些年一般都会敲邻居门核实情况,毕竟你不知道邻居是神经病还是正常人,正常人被敲门了一般都会很配合,因为他们也希望新来的邻居是友善的好人。尤其是这种特殊户型,没有 fence 本来就是 red flag,更应该小心核实情况。 我也打电话给了卖家,接电话的男主把问题都推给了经纪,当我提到卫生间漏水时,电话那头的女主让他赶快挂掉电话,等再次打过去就自动转语音了,电话号码像是已经被拉黑了。夫妻俩都是博士,政府工。我以为卖家不差钱,也受过高等教育,应该不存在隐瞒、欺骗等道德问题。回想最初我告诉经纪希望能和卖家直接通话一次,但被经纪拒绝,现在回头看,他们应该都心知肚明自己做了些什么。 RECO,以及我咨询过的老经纪都告诉我,聘经纪的时候要格外谨慎,毕竟门槛极低,什么人都有,所以尽可能的多面试一些经纪,多问他们问题,例如在 RECO 的投诉记录,面试越多的人,就越能从他们的答案和性格中找出有良知,讲诚信的人。当然我也有错,买房子怎么能轻易就相信一个花言巧语的经纪呢。 我不建议聘这位经纪和她老公做买家经纪,以我的个案来讲,卖家,经纪,验房师全都没有契约精神和诚信。
Thank you for sharing your feedback.
To ensure complete transparency for everyone, we would like to clarify that the Real Estate Council of Ontario (RECO) has conducted a thorough review of this matter and officially concluded that our agent and our team committed no infractions or wrongdoing. We have attached the official RECO ruling report to this review for reference: https://drive.google.com/file/d/1IBnnMOqqO8V0VqmvPmxJ1g2jOwMxhIj4/view?usp=drive_link
Even though the regulatory review is closed, we still care deeply about your experience. Our team remains fully committed to standing by you. If there is anything we can do to help make things easier for you, please know that we are always here for you.
Expérience fantastique: We have had consistently excellent experiences with Jenny Yao from the Lily Hu Team. Jenny has done far more than simply list our rental properties. She takes immediate action to get each property ready by arranging repairs, coordinating cleaning, and making sure everything is restored to the best and cleanest condition possible. What we appreciate most is that Jenny always works with her clients’ best interests in mind. She moves efficiently to minimize vacancy time, but never at the expense of quality. The tenants Jenny has found for us have all been outstanding — clean, respectful, reliable, and always on time with rent. They take care of the property as if it were their own. Jenny is professional, efficient, trustworthy, and consistently delivers strong results. We would highly recommend her.
Expérience fantastique: An excellent team, good services, very professional and very patient, thanks
Expérience fantastique: We recently had a great experience working closely with Dan Li from Lily Hu team who did an outstanding job helping us sell our home. From start to finish, the entire process was incredibly efficient and well organized. In just 6 days, our house was successfully sold above the asking price, which far exceeded our expectations. Before listing the property, Dan carefully evaluated the house and gave us very practical advice on minor repairs, preparation, and staging to maximize its appeal. She also conducted thorough research on the local market and helped us develop a precise and effective pricing and marketing strategy. The Lily Hu team produced beautiful professional photos and a high-quality video for the listing, which made the property stand out immediately. Remarkably, we received offers on the very first day the house went on the market. With multiple competing offers, Dan used her strong negotiation skills and experience to guide us through the process and ultimately secured a sale price well above the asking price. Throughout the entire journey, Dan was proactive, detail-oriented, and extremely responsive. Her professionalism, market knowledge, and strategic approach made the selling process smooth and stress-free for us. We truly appreciate everything she did and highly recommend Dan Li to anyone looking to buy or sell a home. She genuinely goes above and beyond for her clients.
Expérience fantastique: For the 3rd time, we had an excellent experience working with Dan Li and Lily Hu team as our real estate agent. She was incredibly efficient in filtering and recommending properties that truly matched our needs, which saved us a lot of time and stress during the home search process. Every home she suggested was carefully selected and relevant, and it was clear that she really understood what we were looking for. Thanks to her professionalism, strong market knowledge, and strategic advice, we were able to secure a home we absolutely love—even in the face of very strong competing offers. Dan guided us through the entire negotiation process with confidence and clarity, and ultimately helped us win the house at a very reasonable and fair price. What impressed us most was her dedication, responsiveness, and genuine commitment to her clients. She was always available to answer questions, provide thoughtful insights, and make sure we felt comfortable with every step of the process. Her experience and negotiation skills truly made a difference. If you’re looking for a knowledgeable, hardworking, and trustworthy real estate agent who will go above and beyond for you, I highly recommend Dan Li. We’re extremely grateful for her help and couldn’t be happier with our new home!
Expérience fantastique: It has been an amazing experience working with Veronika Martseniuk to buy my first home. She was recommended to me by my mortgage advisor, and from our first meeting, I was confident that she was the right person to help me with this process. Veronika is very professional, organized, knowledgeable, easy to talk to and a great listener. She will work very hard to help you find a home that is a good match for you. Buying a home for the first time can be stressful. It was very comforting to know that she was available to promptly answer any questions and concerns I had throughout the process. A big thanks to Veronika Martseniuk and the Lily Hu Real Estate team! Highly recommend!!
Expérience fantastique: Highly Recommend Lily Hu Team! Lily Hu Team made renting my propertys fast, easy, and stress-free. They provided accurate pricing, attracting multiple tenants quickly, and handled the entire process efficiently and professionally. Communication was always prompt, and their advice on lease terms and showings was clear and practical. My property rented within weeks at an ideal price. If you want a reliable, skilled team to rent your property quickly and effectively, Lily Team is the one to choose!
Expérience fantastique: I would like to share my experience working with Jenny Yao from the Lily Hu Team — she is truly exceptional. Jenny is not just a real estate agent — she genuinely cares about her clients and always looks at situations from our perspective. She goes far beyond simply doing her job; she thinks, anticipates, and acts in ways that protect her clients’ best interests. Last week, we faced a very stressful and potentially disastrous situation with one of our rental properties. The tenant was supposed to move out on the 15th, and new tenants were scheduled to move in shortly after. However, when Jenny went to help check the property (even though this was not her responsibility — she stepped in because I live outside Ottawa), she discovered that the tenant had not packed anything and kept saying she had no money and nowhere to go. At that moment, everything felt like it was about to fall apart. If the tenant didn’t leave, we would have breached our agreement with the new tenants, who were moving from Kingston and had already incurred moving expenses. We could have faced significant financial loss, legal complications, and months — or even longer — dealing with the LTB process in Ontario. The stress and uncertainty were overwhelming. But Jenny remained calm, focused, and incredibly decisive. She immediately began negotiating with the tenant and worked tirelessly to find a humane and practical solution. She helped arrange a one-week hotel stay, one month of storage for the tenant’s belongings, and coordinated a moving company — all within an extremely tight timeline. Thanks to her dedication and quick action, everything was resolved just before the new tenants arrived. What impressed me the most is that Jenny is very young, yet her professionalism, emotional intelligence, and ability to handle complex, high-pressure situations far exceed her age. She showed compassion, leadership, and exceptional problem-solving skills. Honestly, I don’t have enough words to express how grateful I am. Jenny turned what could have been a nightmare into a smooth resolution. If you are looking for a realtor who truly stands by you, thinks ahead, and goes above and beyond when it matters most, I strongly recommend Jenny Yao.
Expérience fantastique: We had an absolutely amazing experience working with Jenny Yao. From day one, she put in an incredible amount of effort to help us compare different properties and find the right fit. She created detailed and professional comparison spreadsheets for us, which made the decision-making process so much clearer and more structured. Her level of preparation before every single showing was beyond impressive — she always came fully prepared with in-depth information about the property, neighborhood, and market conditions. Out of all the real estate agents we have known, Jenny is by far the most detail-oriented. During inspections and throughout the closing process, she was extremely patient and thorough, carefully checking every detail and doing everything she possibly could to protect our interests. Even after the house was sold, when we didn’t notice a minor air leak around a window, she took the initiative to advocate on our behalf and negotiated with the seller for a solution. That level of responsibility and dedication is rare. Jenny maintains a pure, professional, and meticulous spirit that is truly admirable. We are incredibly grateful for everything she has done for us. In our opinion, she is on her way to becoming one of the best real estate agents in Ottawa. Highly, highly recommended!
Expérience fantastique: I highly recommend Rachel Xi from Lily Hu team. My property had been on the market for over three months with no success, but after Rachel took over and relaunched the listing, the home was sold unconditionally within 10 days under slow and chanllenging market conditions, at a price close to my expectations. Rachel was extremely professional throughout the entire process. Rather than taking a quick and simplistic price-drop approach, she took the time to analyze why the property hadn’t sold previously, conducted thorough research, and provided solid data to help reposition the home. She has strong knowledge of the local market and the characteristics of different builders in the area, which was invaluable in positioning the property effectively. She truly understood and appreciated the strengths of the property and ensured those features were clearly reflected in all marketing materials. During negotiations, Rachel communicated effectively with the buyer’s agent, always advocating for our best interests rather than pushing for a quick sale at a lower price. She was proactive in addressing issues, offered practical solutions, and worked directly with the other side to resolve matters instead of passing problems directly to us. Throughout the entire process, I also felt strong support from the Lily Hu team as a whole. The team worked collaboratively to support one another and help move each listing forward. Rachel’s professionalism, attention to detail, clear communication, and client-first mindset made this a very positive experience. I would confidently recommend her to anyone looking to sell or buy a property.
Expérience fantastique: Professional, patient, and highly reliable. Lily and her team carefully screened multiple applicants and found the tenant who perfectly met our requirements. Smooth communication throughout— highly recommended!
Expérience fantastique: Really happy with my agents Mia Li!!! Super easy to work with, always responsive, and the house sold much faster than expected. The whole process was smooth and stress-free. Highly recommend!
Expérience fantastique: I had a great experience working with my real estate agent, Mia and Lily. They were professional, knowledgeable, and very efficient throughout the process. The pricing and strategy were spot on, and the property sold much faster than I expected. Communication was clear and timely, making the entire experience smooth and stress-free. I would highly recommend them!❤️
Expérience fantastique: Excellent service from Lily and Jenny.
Expérience fantastique: Mia is the most responsible and dedicated real estate agent I’ve ever known. Every collaboration makes clients feel very professional and assured. I highly recommend her real estate team!
Expérience fantastique: Lily’s team is amazing and so easy to work with. Purchased and sold my property at very reasonable prices with them taking care of every step. Hassle free experience with very warming service. Would recommend to anyone who has similar needs!
Expérience fantastique: I had a wonderful experience with Veronika Martseniuk. She was the ultimate professional and guided us through every step of the process. I highly recommend Veronika for any of your real estate needs!!
Expérience fantastique: This is third time Lily Hu team to find a tenant for me. As previous two times, I am quite satisfied with the service Lily Hu team provided. Lily and Rachel always do their due diligence for every application to meet my expection.
Expérience fantastique: Lily做事仔细认真,能从客户的角度为客户考虑各种问题,房子成交后家里有什么事情发个信息就能给予帮助,这对于刚刚安家到渥太华的家庭帮助很大。
Expérience fantastique: This is reliable Realtor. Nice people, professional agents, always thinking from customers, giving good advice. If have another opportunity I will consult them again. Thank you Rachel Xi,thank your great work let us found ideal house.
Expérience fantastique: I have bought my own house and sell my investment with the aid of the team. I have to say both of the experiences are amazing which exceed my expectations. I have never thought that I could get my current house since there were more than 6 competitors but finally I was delivered with the house with an acceptable under my budget. For the my investment property,it was sold in 3 days. After the initial meeting the agent, Dan, she thoroughly collected information she needed and quickly set up the strategy for the sale. I was expecting a long battle such a a one or two month because the market was not good for selling, but I was surprised that the price positioning is so precise and the whole thing quickly finished in 3 days. Very quick, efficient kind and honest team!
Expérience fantastique: Lily and her team were professional and worked well together during my home sale. They were responsive, organized, and their experience was evident in how efficiently they handled each step. The process was smooth and appreciated.
Expérience fantastique: Mia Li was incredibly patient and supportive throughout our home search. She always came prepared, explained pros and cons clearly, and never pushed us to make decisions. Her kindness and dedication made the whole experience so much better. We couldn’t be happier with her service!
Expérience fantastique: We had a wonderful experience with Lili Hu’s team. During our home-buying process, Mia Li provided exceptionally professional guidance, and everything went smoothly from start to finish. We’re truly grateful to Mia Li.
Expérience fantastique: I would go for 10 stars if I can, our agent Mia provided us with amazing selling experiences from the whole process. Starting with the beautiful staging and ending with a nice selling price, every single process is really smooth and we indeed love the professional skills and communication from Mia! We absolutely recommend Mia and the team!
Expérience fantastique: I had an amazing experience working with Mia! We made a last-minute decision to sell our home, and Mia stepped in right away with incredible professionalism and efficiency. She quickly arranged staging, photography, and listing, making the entire process smooth and stress-free for us. Even though the market was not very active, Mia followed up with every potential buyer and kept us well-informed throughout. Thanks to her dedication and hard work, our home became the first unit sold on the entire street. We truly appreciate everything Mia did for us and highly recommend her to anyone looking for a reliable and proactive real estate agent!
Expérience fantastique: Lily and Kyle were exceptional in helping us find our new home. They offered a true one-stop-shop experience — from house hunting and organizing showings in every area of Ottawa we were interested in, to skillfully negotiating the price with the seller. Their professionalism, responsiveness, and dedication made the entire process smooth and stress-free. We are very grateful for their outstanding service and highly recommend them to anyone looking for a new home.
Expérience fantastique: I want to express my heartfelt gratitude to Rachel from Lily’s team. From the moment I decided to sell my home, she became more than just a realtor—she became a partner I could rely on every step of the way. She helped me price the home strategically and transformed the space into something warm and inviting. When I first saw the beautiful photos and listing she prepared, I knew I had placed my trust in the right person. Once the home hit the market, Rachel went above and beyond. Her showings were organized and efficient, her communication was constant and reassuring, and she handled every detail with patience and care. In the end, my home sold quickly and at a price that truly made me happy. I felt relieved, grateful, and incredibly impressed. Rachel is not just a talented agent—she is someone who genuinely cares and always strives for the best outcome for her clients. I wholeheartedly appreciate everything she has done and would recommend her without hesitation to anyone looking to sell their home.
Expérience fantastique: A huge thank you to Rachel Xi, an exceptionally professional, patient, and dedicated real estate agent! She accompanied me for over two months of home viewings, always providing thoughtful guidance, clear explanations, and honest advice. Thanks to her expertise, we finally found the perfect home for my family. My kids absolutely love the backyard, and we are all truly happy with our new home. Thank you, Rachel, for all your hard work and for helping us find a place where our family can grow and feel at home. Highly recommended!
Expérience fantastique: The Lily Hu Real Estate Team is absolutely amazing to work with. They treated me like family, going above and beyond. Lily is super patient, honest, and always quick to respond. They made the selling process much easier than I figured it would be. If you're looking for someone honest, friendly, and invested in your behalf, this is the team for you!
Expérience fantastique: I had an amazing experience working with Rachel Xi as my real estate agent in Ottawa. She is incredibly professional, patient, and knowledgeable. From the very first viewing to the final closing, Rachel guided me through every step of the home-buying process with care and confidence. Her negotiation skills were outstanding — she helped me secure a great home at a great price. Rachel was always available to answer my questions, explain details clearly, and provide honest advice. She never rushed me and truly made me feel supported throughout the entire journey. Thanks to Rachel, I found a home that I absolutely love. I’m deeply grateful for her dedication, expertise, and kindness. I highly recommend Rachel Xi to anyone looking to buy a home in Ottawa. She is truly exceptional!
Expérience fantastique: I had a fantastic experience working with Rachel Xi as my real estate agent. She helped me purchase my townhouse and was incredibly patient and detail-oriented throughout the entire process. Rachel also took the time to show me around different Ottawa neighbourhoods so I could find the community that was the best fit for me. She went above and beyond by helping me negotiate a great price with the seller and communicating with them to ensure everything was properly set up for a smooth, ready-to-move-in experience. I truly appreciated her dedication and support. A big thank you as well to her manager, Lily Hu, and the entire Lily Hu team for their help behind the scenes. Highly recommended!
Expérience fantastique: I have Lily and her team work as buying agent since 2017. Lily has helped us find our dream home and negotiated the best price we could ever imagine. She cares very much about her customers. She remembers people's birthdays, cares for their wellbeings and checks on your needs even after the transaction has been over for a year. She is a highly effective, trustworthy real estate agent as well as a good friend.
Expérience fantastique: As first-time homebuyers, we had countless questions and often felt overwhelmed by the process. Working with Veronika from the Lily Hu Real Estate Team made all the difference. She guided us through every step with patience, clarity, and genuine care. Veronika was incredibly responsive — always available to explain details, even during late evenings. She offered multiple options for lenders, home inspectors, insurance, and lawyers, which made our decisions much easier. Her negotiation skills were outstanding and helped us secure a home that checked every box on our list. We truly felt supported from start to finish. If you’re looking for a reliable, knowledgeable, and dedicated real estate professional, we highly recommend Veronika and the Lily Hu Team. They made our first home-buying experience a positive and memorable one.
Expérience fantastique: I had a remarkable experience working closely with Veronika. She was professional, kind, responsive, and action- oriented. Seamless deals are rare, and it takes an incredibly skilled and collaborative agent to yield such a positive outcome, one where both agents feel satisfied and their respective clients are happy! If you are looking for an agent, I highly recommend Veronika - she is top tier, and genuinely cares for all parties involved. 5 stars!! Was a pleasure doing this deal with you, and I look forward to many more!
Expérience fantastique: Lily and her team are truly outstanding. Over the past few years, they helped me sell three properties in Ottawa. Even in a buyer’s market, each home sold quickly and at a price I was very happy with, thanks to Lily’s accurate market insight and smart pricing strategy. She is efficient, professional, and always delivers results. I recommend her to all my friends without hesitation.
Expérience fantastique: A professional agent who performs very well not only buying and selling properties but also renting properties. First we were excellent partners, then we are friends.
Expérience fantastique: Lily Hu is exceptionally professional, considerate, and well-organized. She provided timely, insightful advice informed by both market conditions and the specific details of the property. She is honest, open, and very easy to work with. I truly appreciate her dedication and highly recommend her services.
Expérience fantastique: They are extremely professional and dedicated team. Really happy with their service this year for a sale of my rental property and they answered all my questions and solved all the detailed issues during the sale of my property. Will definitely consider dealing with them again for real estate. Thank you Lily Hu and your team members.
Expérience fantastique: 作为首次在 Ottawa 买房的客户,我非常幸运地遇到了 Lily 团队,尤其是我的买房经纪 Rachel Xi。 整个购房过程从看房、出价、谈判、验房、到最终交接,Rachel 都全程陪伴,专业、细致、可靠,让人非常安心。 Rachel 的专业谈判能力令人印象深刻。她在每一次出价前都帮我做充分的市场分析,并在与卖方经纪沟通时始终坚持为我争取最佳条件。最终我们以非常满意的价格买到了理想的房子。 除了专业能力,Rachel 的耐心与讲解也值得特别称赞。无论我问多少问题,她都随时回应——从社区分析、房屋结构、投资回报,到验房细节,每一步都解释得非常清晰,让整个过程没有压力、没有焦虑。 非常感谢Lily 团队,特别感谢Rachel!如果你在 Ottawa 想买房或卖房,我会 100% 强烈推荐 她们。 I had an exceptional home-buying experience in Ottawa thanks to Lily’s real estate team, especially my agent Rachel. From home viewings, offer preparation, negotiation, inspection, all the way to closing, Rachel was with me every step of the way — professional, patient, and incredibly supportive. Rachel’s strong negotiation skills truly stood out. Before every offer, she provided thorough market analysis and ensured that my interests were fully protected during negotiations with the seller’s agent. In the end, I secured my ideal home at a price I’m extremely happy with. Beyond her expertise, Rachel’s patience and clear explanations made a huge difference. No matter how many questions I had, she always answered promptly — explaining neighbourhoods, house structures, investment considerations, inspection results, and every detail involved in the buying process. She made everything smooth and stress-free. A huge thank-you to Lily’s team, especially Rachel! If you are planning to buy or sell a home in Ottawa, I highly, highly recommend working with them.
Expérience fantastique: An amazing all-women team in Ottawa. I had a really solid experience with the team. They’re the kind of team that actually answers you fast, keeps you in the loop, and doesn’t make things feel confusing or stressful. The agent who took me for showings was incredibly patient and took the time to walk me through everything without rushing. Once I told them what I was looking for, they really got it and were able to target listings that matched my needs instead of wasting my time. Professional team to work with, highly recommend!
Expérience fantastique: Huge thanks to Lily and her team. Highly recommended! loved her unique marketing strategy, which led to a wonderful open house and a great final sale!
Expérience fantastique: I’ve worked with them several times now, and they’re an incredibly professional and patient team. Their marketing work is excellent as well. Highly recommend!
Expérience fantastique: Lily Hu是个专业服务团队!沟通非常顺畅愉快,强烈推荐!
Expérience fantastique: We had an amazing experience working with Lily on our first home purchase. As first-time buyers, we had lots of questions, and she was always patient, professional, and supportive. Lily guided us through every step, gave honest advice, and even helped us negotiate a great price on our new home. Thanks to her dedication, the whole process was smooth and stress-free. We couldn’t be happier — highly recommended!
Expérience fantastique: We’ve worked with The Lily Hu Real Estate Team for both purchasing and renting out our property, and the experience has been excellent from start to finish. Lily has great insight into the market — her advice helped us make the right decisions every step of the way. She is always responsive and professional, and her team manages our rental property with great care. As landlords, we feel completely at ease knowing everything is in good hands. Highly recommended!
Expérience fantastique: Lily was amazing to work with. She’s professional, patient, and genuinely cares about her clients. With her help, we found the home we really wanted. She was always quick to respond and super supportive through the whole process. Really grateful for everything she did — highly recommend Lily!
Expérience fantastique: 卓越的合作伙伴!计划周密、沟通无懈可击的顶级团队 如果满分是5星,我想给这个团队打10星!在整个卖房过程中,她们展现出的专业性、细致度和责任心远远超出了我们的预期。 从第一次沟通开始,她们就没有给我们任何泛泛而谈的空话。相反,她们为我们的房子量身定制了一份极其详尽的“个性化销售规划”。这份规划不仅仅是估个价那么简单,它清晰地列出了: · 完整的时间线: 从前期准备、挂牌上市、集中看房到最终谈判的每一个关键时间点,让我们对整个流程一目了然,心里非常踏实。 · 精准的修缮与装饰建议: 她们用专业的眼光审视了房屋的每个角落,明确指出哪里需要修补、哪里可以优化,甚至如何通过简单的软装提升房屋的吸引力。这些建议非常务实,有效地帮助我们的房子在竞争中脱颖而出。 最让我们印象深刻的是她们持续且高效的沟通。在整个过程中,我们从未感到过迷茫或焦虑。无论是安排看房、收到买家的反馈,还是遇到任何突发情况,团队都会第一时间通过我们喜欢的方式(电话、短信或邮件)与我们联系,确保我们完全知情。 更重要的是,她们并非机械地执行原计划。当市场反馈或实际情况发生变化时,她们能迅速分析情况,及时与我们商讨并修订后续的策略。这种动态调整的能力确保了我们的利益始终最大化,最终让我们在理想的时间内,以远超我们心理预期的价格成功售出。 总而言之,这是一支真正把客户的事当作自己事来做的团队。她们的工作细腻、计划周到、执行有力。如果你在渥太华想要一位能让你完全放心、并且能为你创造最大价值的房产经纪,我毫无保留地推荐她们!
Expérience fantastique: Lily is phenomenal. In today's tricky market, we were nervous about selling our home, but Lily instilled confidence from the start. Her pricing was spot-on, her marketing was aggressive and effective, and her negotiation skills are second to none. She communicated with us clearly and consistently, making the entire process completely stress-free. We closed quickly and are thrilled with the result. Do not hesitate to work with her!
Expérience fantastique: Lily and her team were phenomenal to work with. She sold our house quickly and for over asking price in the current market, which is no small feat. Her process was smooth from start to finish: her marketing brought in great buyers, her communication was flawless, and her negotiation skills secured us a fantastic deal. She handled every detail, making the entire experience stress-free for us. We are so grateful for her hard work and expertise. Strongly recommend!
Expérience fantastique: Lily is an absolutely amazing realtor! She helped me purchase my commercial property, which was a very complicated and lengthy process, but she remained incredibly professional, patient, and supportive the entire time. Her attention to detail and commitment to getting everything done properly made a huge difference. I’m truly grateful for all her hard work and dedication. Highly recommend Lily to anyone looking for a trustworthy and experienced realtor!
Expérience fantastique: I had very good rental experience with Lily’s team, they always answer my questions.
Expérience fantastique: I had a very satisfying experience with Lily who helped me to secure my dream home! Lily also provided many great advices from the beginning when we started viewing different houses to the days after the closing on home maintenance, which helps me a lot as a new homeowner. Great team!
Expérience fantastique: Lily Hu team is such a professional team with great leadership, professional team members and great people that is dedicated to help every details of their clients requirements. I really appreciate what they have been doing. Lily的团队非常专业, 他们的团队每次都很认真和耐心的完成我的每一次交易, 给客户的利益争取最大化, 我非常感谢他们的敬业精神和付出! 期待他们越做越好! 可以帮助到更多人
Expérience fantastique: Working with Lily Hu and her team was an absolute pleasure! They listened to our needs, provided expert guidance, and negotiated a great deal on our dream home. Always responsive and approachable, they went above and beyond to ensure everything went smoothly. I highly recommend this agent to anyone!
Expérience fantastique: I had an amazing experience working with Lily Hu and her team! From the very beginning, they were professional, knowledgeable, and genuinely cared about helping me find the right home. Lily and her team guided me through every step of the process with patience and expertise — from market analysis to closing day, everything went smoothly. Their communication was always prompt and clear, and they went above and beyond to make sure I was comfortable with every decision. I truly appreciate their dedication and attention to detail. I highly recommend Lily Hu’s team to anyone looking to buy or sell a home in Ottawa!
Expérience fantastique: Lily Hu和Nika团队非常优秀!专业能力强,沟通及时,贴心周到!龙其Nika拥有三国母语,无论与谁都沟通无碍!从几年前买房到今年八月卖房,Lily和Nika团队到现在,一直都合作愉快,性价比超高!强烈推荐!她们是最棒的!田哥
Expérience négative: I thought she was professional after watching her videos, but she didn’t give what she promised.
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Expérience fantastique: We had an exceptional experience working with Lily's Team, especially Lily herself and Ammie! From start to finish, their team was professional, knowledgeable, and incredibly responsive. They took the time to understand our needs and provided expert guidance every step of the way—whether it was setting the right price, staging the home, or navigating the negotiation process. Their deep knowledge of the Ottawa market gave us full confidence in our decisions. We truly felt supported and well-informed throughout. Highly recommend to anyone looking to buy or sell in Ottawa!
"Wow, thank you so much for the detailed feedback. We truly appreciate the opportunity to work with your family. Wishing you all the best—enjoy this next chapter of your life!
Expérience fantastique: I had an amazing experience both buying and selling my home with Lily Hu’s team. I cannot recommend them highly enough! Lily is incredibly professional, detail-oriented, and always goes above and beyond to make sure her clients’ best interests are represented. Her communication is clear and timely, and the marketing strategies she and her team used were spot on, helping us achieve the best possible results. Special thanks to Nika as well — although she’s newer to the team, she impressed me with her thoughtfulness, care, and dedication. She always considered things from the client’s perspective, and her attention to detail was truly appreciated. Lily Hu’s team consistently strives to secure the best outcomes for their clients, and their professionalism and commitment are unmatched. If you’re looking for a reliable and skilled real estate team, this is the one to go with!
Expérience fantastique: A Perfect Home Buying Experience! In March 2025, we had an incredibly smooth and successful home-buying journey, and ended up purchasing our dream home at an amazing value. I’m deeply grateful to Dan Li and the entire Lily Hu Team at Keller Williams for their outstanding service and support throughout the process. Dan is highly experienced, professional, and incredibly patient. She answered all of our questions and offered support at every step. Before we bought the house, she provided us with many options and guided us in making informed decisions. During negotiations, she communicated quickly and professionally, always striving to secure the best possible outcome for us—and thanks to her, we were able to purchase our dream home at a price we never expected! Even after the purchase, Dan remained supportive and responsible, offering valuable advice and follow-up assistance. I also want to sincerely thank Jenny and Lily, along with the whole Lily Hu Team, for their dedication and help throughout this entire journey. A special thank you to my amazing agent, Dan, as well as Jenny and Lily!
Expérience fantastique: Very professional team on purchasing property and the following rental service. Great support to any purchaser and landlord by providing excellent services, experienced advice and professional strategy. Dan and Jenny are the best! Everytime they can bring us the best luck and the best solution. Thanks for Jenny on her hard work and supportive services, I have worry free through the whole process! Highly recommended!
Expérience fantastique: We have lived in Ottawa for over 25 years and have bought and sold multiple properties, but the service we received from Dan Li was truly the best! She provided expert guidance on renovations before listing, recommended reliable contractors, and closely followed up on every step of the process. Her deep market knowledge and pricing strategy were invaluable. Thanks to Dan’s exceptional support, our rental property sold within just three days—while we were traveling! She even went the extra mile to check on the house and utilities in the freezing winter, ensuring everything remained in perfect condition. Her professionalism, dedication, and attention to detail made this the smoothest real estate experience we’ve ever had. Highly recommend!
Expérience fantastique: 超级推荐这个地产团队,特别是我的Agent Rachael,一个特别有专业素养,耐心和细心的人。这次的经验完全超出我的期待,Rachael可以在短时间内迅速的筛选出符合我期待的房屋,并且耐心的带我看房子,积极的与我沟通,提出更好的建议,可以为客户争取到最大的利益,是一个特别为客户着想的经纪。团队整体也特别的专业化,和众多优质的律师,有经验的装修团队和银行顾问有多年合作经验,是一个特别值得信赖的团队。 I highly recommend this real estate team, especially my agent Rachael, who is very professional, patient and careful. This experience completely exceeded my expectations. Rachael was able to quickly screen out houses that met my expectations in a short period of time, and patiently took me to see the houses, actively communicated with me, and made better suggestions. She can strive for the greatest interests for customers and is a broker who is particularly considerate of customers. The team as a whole is also very professional, and has many years of cooperation experience with many high-quality lawyers, experienced decoration teams and bank consultants. It is a particularly trustworthy team. Je recommande vivement cette équipe immobilière, notamment mon agent Rachael, qui est extrêmement professionnelle, patiente et à l'écoute. Cette expérience a complètement dépassé mes attentes. Rachael a pu sélectionner rapidement des maisons qui répondaient à mes attentes dans un court laps de temps, et m'a patiemment montré les maisons, a communiqué activement avec moi et a fait de meilleures suggestions. Elle peut s'efforcer de défendre les meilleurs intérêts de ses clients. L'équipe dans son ensemble est également très professionnelle et bénéficie de nombreuses années d'expérience en coopération avec de nombreux avocats de grande qualité, des équipes de décoration expérimentées et des consultants bancaires, ce qui en fait une équipe particulièrement digne de confiance.
Expérience fantastique: Thanks Lily and Rachel provided professional service.
Expérience fantastique: Lily and Rachel helped me buy a new house recently they are real professional and very much thoughtful with them you don’t really need to do anything just enjoy your new home, definitely recommend them.
Expérience fantastique: I cannot recommend Jenny (Yujng Yao) enough! She is an outstanding rental agent who went above and beyond to help me find a tenant within just one week. Jenny is incredibly professional, patient, and highly responsible. She worked tirelessly, often late into the night, to ensure everything was handled perfectly. Her dedication and attention to detail made the entire process smooth and stress-free. If you’re looking for a reliable and hardworking agent, Jenny is the one to trust. Thank you, Jenny, for your exceptional service !
Expérience fantastique: I would like to take a moment to express my gratitude to Lily Hu's Real Estate Team, esp, Rachel Xi, for the incredible support during my apartment rental process. From start to finish, most of the work was unbelievably completed within just one week. It was truly impressive to receive such efficient, responsive, considerate, and professional service from my agent. Thanks to Rachel and Lily team's hard work and strong support, I’m now happily settled into my new place. I highly recommend Lily Hu's Real Estate Team to anyone looking for a fantastic rental experience!
Expérience fantastique: I sincerely appreciate the Lily Team's support throughout my journey of selling my home during this cold season. They handled everything, from marketing and staging to painting, electrical work, cleaning, and even the garage door—truly an all-inclusive service. Thanks to their efforts, I didn’t have to stress over the details of selling a home. I’d like to extend my special gratitude to Dan Li for her patience, exceptional negotiation skills, and attentiveness.
Expérience fantastique: Recently had the pleasure of working with Lily and her team on finding a new tenant. The process was very smooth and communication was timely. Overall a very positive experience and would highly recommend and continue to use their services in the future.
Expérience fantastique: We had an amazing experience working with The Lily Hu Real Estate Team. Their expertise and knowledge were evident throughout the entire process. From pricing strategy to market insights, they provided invaluable advice that helped us feel confident every step of the way. What truly stood out was the exceptional staging of our home—it made a huge difference in showcasing the property at its best. Thanks to their guidance, our house sold in less than a week! We highly recommend The Lily Hu Real Estate Team for anyone looking to sell their home quickly and smoothly.
Expérience fantastique: I cannot express enough gratitude for the outstanding service we received from Lily and her exceptional real estate team. From the very beginning, Lily demonstrated an unparalleled level of professionalism, expertise, and dedication in helping us find our dream home in the perfect school district. We had been struggling for quite some time to find a suitable property that met our needs, but Lilly turned what seemed like an impossible task into a seamless and enjoyable experience. Her deep knowledge of the local market and her keen eye for detail were evident as she quickly identified a house that checked all our boxes. Lily's commitment to her clients goes beyond just finding the right house; she guided us through each step of the process with patience and clarity. She connected us with a home inspector who was honest and trustworthy, and a lawyer who ensured the sale was finalized smoothly, further proving her dedication to our best interests. Her network of reliable professionals is truly impressive and made the entire journey stress-free for us. Throughout the process, Lily's courteous and professional demeanor never wavered. She was always available to answer our questions, provide valuable insights, and offer reassurance when needed. Working with Lily and her real estate team was a truly remarkable experience. If you're on the hunt for a home and need a team that goes above and beyond to deliver exceptional results, look no further than Lily and her team. We are forever grateful for her hard work and dedication in making our dream a reality. Highly recommend!
Expérience fantastique: 非常周到及时的服务,整个委托卖房的过程,该团队都非常专业,非常尽力,特别感谢Rachel和Lily,让我的房子在几天内就卖掉了。
Expérience fantastique: Lily Hu团队非常专业高效细致周到。沟通及时,任何的问题和疑惑都会收到迅速的回应。从几年前买投资房到把房子交给Lily团队打理到现在,一直都非常顺畅愉快,强烈推荐!
Expérience fantastique: We’ve been working with Lily and her team since 2019, and they have been absolutely amazing. They helped us rent out and manage our property with great care and professionalism over the years. This year, we decided to sell our home, and once again, they did a fantastic job. The entire process was smooth, and their attention to detail and dedication made everything stress-free for us. We couldn't have asked for a better team to work with. Highly recommend!
Expérience fantastique: Lily的团队帮助我们很多年了,从2019年开始将房子交给Lily的团队管理租赁,到今年顺利的帮助我们卖掉房子,Lily和她的团队一直非常给力,高效且真诚,给了我们很多的帮助,让我们远程也能顺利的完成所有繁琐的事情,强烈推荐!
Expérience fantastique: My family is very happy to have this great team as our agent. They are professional, reliable, thoughtful, proactive, and hard working. Highly recommended!
Expérience fantastique: It's a very pleasant experience working with Lily and her team. They are professional, efficient, and effective. They work on my best interests whenever we counter any issues. I vacant my house for selling, Lily and her team take care of my house like their own. Come back to check whenever it requires. I would highly recommend the team and their services. 非常专业耐心的团队,无论面临什么难题,Lily总是想我所想,为我争取最大的利益。值得信赖和托付,非常推荐!
Expérience fantastique: Thank you for working so hard for us. Everything fell into place as we were getting so discouraged. You’re assistance was absolutely appreciated. It was a very smooth transition. We would definitely highly recommend you and would use your services again. Thank you much.
Expérience fantastique: Working with Lily and Dan was my greatest pleasure. They are very patient, professional, and efficient. They explained all the details and provided comprehensive analysis of the housing market in my building even before I signed the contract with them. I was not even in town, but they helped me take care of everything before and after the house listing. They have their excellent photograph team to take amazing photos and videos. They also suggested me a deep cleaning service and repair team, who are extremely helpful and asked for fair price. With Lily and Dan’s help, my selling process was super smooth. I would highly recommend them to be your realtor.
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