Mainstreet Equity Corp. - Surrey Office

9555 128 St #334, V3V 5N6, Surrey

Find Your Home with Mainstreet
At Mainstreet, we believe home is more than just a place—it’s where life happens. That’s why we provide vibrant, welcoming communities focused on comfort, simplicity and connection. Our pet-friendly, affordable rental suites are located in Canada’s most dynamic cities, from bustling downtown cores to quiet, family-friendly neighbourhoods.
Whether you're looking for the energy of city living near transit, shopping and nightlife or a peaceful retreat with parks and schools nearby, Mainstreet makes renting hassle-free. With thoughtfully renovated suites and a caring team ready to support you, we help you find the perfect place to call home.
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Heures d'ouverture

  • Dimanche: (closed)
  • Lundi: 8h-17h
  • Mardi: 8h-17h
  • Mercredi: 8h-17h
  • Jeudi: 8h-17h
  • Vendredi: 8h-17h
  • Samedi: (closed)

Mainstreet Equity Corp. - Surrey Office: Avis

2.9/5 (73 Avis)

Les avis n'engagent que leurs auteurs. Nous ne vérifions pas que l'auteur ait été client.

Avis sur Google

2,9 sur 5 sur 73 avis

Yogis Pools Publiée sur Google

Expérience négative: Extremely disappointed with the way this building is being managed. The building manager’s manager appears to play favourites with certain managers, particularly those from the same community. When issues are raised, they seem to protect each other, brush the problems aside, and even laugh about them rather than taking residents’ concerns seriously. It creates the impression that some people are held to completely different standards and that accountability simply doesn’t apply to everyone. Residents deserve fair, professional treatment—not favouritism, excuses, and having legitimate concerns swept under the rug.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hello Yogis,

We’re so sorry for the inconvenience with heat and hot water at Pacific Park. At Mainstreet, we’re committed to providing comfortable homes and responding quickly whenever an issue affects our residents. Our plumbing and electrical teams worked through the weekend, and portable heaters were provided while repairs were underway. The issue was traced to weak circulation pumps, and new pumps are being installed this morning to fully restore service.

If you wish to discuss this further, please contact us at 1.866.480.6246 or [email protected]. Thank you for your patience while we completed the repairs.

Kind Regards,
Customer Service Team.

Christopher Collins Publiée sur Google

Expérience négative: Absolutely despicable. The apartments aren’t clean when you move in. I’ve been here for two months. My apartment wasn’t clean. My drapes weren’t even new from the old person. I’ve had a mouse issue in invading my apartment and I’ve only been here for two months only to find out from the previous tenant that he had a mouse issue for the last six months he lived here. Katrina from head office doesn’t take anything you say seriously she’s not trustworthy. She lies and she manipulates. She is completely ineffective. I provided you pictures with how bad the most situation got and how bad they let it get.

GagN Singh Publiée sur Google

Expérience négative: Worst place ever to live and so the management. They have the masters keys and says have authority to entry anytime into your unit with or without permission. They won’t even knock the door will just enter your premises. On talking to the managers they don’t have any answer. So unprofessional workers they dont even know which unit they have to go for the maintenance they just randomly enter to any unit coz’ they have keys. And start arguing i have to check this that. Zero management at all.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hello GagN,

Thank you for sharing your feedback. We take concerns about privacy and suite entry very seriously.

Mainstreet does not enter any suite without permission. Entry only occurs in one of the following ways: with the resident’s consent, with proper written notice as required by tenancy regulations, or in a genuine emergency situation where immediate access is necessary to prevent damage or risk to residents and the building. In all cases, our team members knock before entering.

The situation you describe does not reflect our policies or standard practices. If there was a specific incident that prompted your review, please contact our Customer Service Centre at 1.866.480.6246 or [email protected] so we can investigate and address it directly.

Best Regards,
Customer Service Team.

Rahmo Mohamed Publiée sur Google

Expérience négative: Un professional people are managing this building make sure you don’t move before they bring a professional management here otherwise the company will lose tenant I don’t I f the company knows why the people moving out the building in two months please make sure the people to get good management and have affice to complain the people they alot of problems

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hello Rahmo,

We’re sorry to hear about your experience and appreciate you taking the time to share it. At Mainstreet, we are committed to creating welcoming communities and managing our properties in a professional and respectful manner. While your review does not include specific details, we want every resident to feel supported. If you’d like to share more information, please contact our Customer Service Centre at 1.866.480.6246 or [email protected] so we may review the matter further.

Kind Regards,
Customer Service Team.

Jose Villacorta Publiée sur Google

Expérience fantastique: Not the prettiest apartments, but good employees and nice people, the place and the backyard are very clean. I've never had problems with my neighbors or employees or anyone. It's a good place to live; there are 2 buses, 314 and 323. The 323 comes every 10 minutes, so it's not hard to get around. There's a supermarket in front and many other businesses as well. It might be a bit expensive, but it's worth it because you have everything nearby and frequent public transportation.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Dear Jose,

Thank you for your thoughtful and detailed review!

We’re glad to hear that you've had a positive experience at our community. It’s great to know that our team, your neighbors, and the surrounding amenities have contributed to your overall satisfaction. We’re especially pleased that you find the cleanliness, convenience, and accessibility valuable. Your feedback is truly appreciated, and we're happy to have you as part of the community!

Sincerely,
Customer Service Team

S C Publiée sur Google

Expérience fantastique: Imperial Parkside Apartment Very convenient, just across street /walking distance to: TD /Vancity banks, No Frills/SHOPPERS DRUG MART , Cedar Hills medical clinic fitness gym UPS /Starbucks / $ store Most off all Bus loop /riding boo th is walking distance from the Mainstreet Imperial Parkside building For staff -very friendly, respectful -repairs are taken care right away -clean -laminate floor /Dish washer -outdoor swimming pool Nice and quiet place -with affordable rent .

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi S C

Thank you for your kind words and the 5 star rating for Imperial Parkside. We are pleased that you have
had a wonderful experience for you.

If you need anything do not hesitate to ask for any help.

Warm Regards,

Customer Service Team

Shannon L. McLay (Burnaby, BC) Publiée sur Google

Expérience fantastique: We had a few different apartment options to choose from when we were looking to move into New Westminster—but what made Cameron Manor Apartments stand out was one person: John, the Building Manager. From the very first interaction, John was kind, caring, and incredibly professional. He made us feel welcome immediately—not just as potential tenants, but as future members of the community. His deep knowledge of the building and the neighborhood gave us confidence, and his genuine care for the people who live here sealed the deal for us. John goes above and beyond in ways that you rarely see anymore. He knows tenants by name, he’s often working very long hours to make sure things are taken care of, and he creates an environment that feels safe, respectful, and homey. It’s clear that he takes pride in both the building and the people in it. We’re so glad we chose Cameron Manor in New Westminster —it’s not just an apartment, it’s a place we feel genuinely happy to call home. And that’s because of the heart and effort John puts into making this community what it is.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Shannon,

Thank you so much for taking the time to share this thoughtful and heartfelt review. We're incredibly grateful to hear about your positive experience at Cameron Manor and the lasting impression John has made.

At Mainstreet, we know how important it is to feel at home—not just within your suite, but within your building and community—and we’re thrilled that John’s professionalism, dedication, and genuine care have helped create that for you. His commitment to going above and beyond for residents truly embodies the values we strive for, and your kind words are a powerful testament to the impact he’s made.

We’re so pleased you chose Cameron Manor, and we’re proud to have you as part of the Mainstreet community. Thank you again for your feedback—it means a great deal to us and to John!

Kind Regards,
Customer Service Team

Igor Schoor Publiée sur Google

Expérience négative: This place sucks, it is Sunday and they lock the area where to be able to put money on your laundry card. I have to work tomorrow and I haven't been able to put money on my card. All day pr do laundry. And the only excuse they could give me was it was already after business hours, well if there was business hours today why didn't someone unlock the door during the business hours, and was told sorry that they couldn't open it today, when it is in fact a other business they are blocking from me using their machines, how pathetic, get ot together Mainstreet.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Igor,

Thank you for sharing your concerns. We sincerely apologize for the inconvenience you experienced.

We typically notify our residents of any changes to office hours by posting signage well in advance of a holiday. However, we couldn’t locate your information in our system, so we’re unable to confirm the details for your specific building.

If you contact us directly at 1.866.480.6246 or by email at [email protected] and provide your information, we would be happy to look into it further.

Kind Regards,
Customer Service Team

Crissy Publiée sur Google

Expérience négative: I often visit some of my friends at Cameron Manor in New Westminster. I have met the building manager, John, on several occasions, and I have exchanged some opinions about his buildings. John is professional, friendly, a good listener and always willing to make people happy. I have noticed that John is often in his office late evenings and goes around the buildings to check to see if everything is ok. I have heard from my friends that the laundry machines are not cleaned. and I have helped my friends clean them several times before they do their laundry. There also appears to be a lot of dust in the common areas. I have mentioned this to John that Derek, is not a good cleaner. Also, I understood that he has responsibility to look after landscaping. It is depressing to see many plants in poor condition (many are dead). John confessed that I am not alone, as many tenants have mentioned to him that his buildings are getting worse and not being properly cleaned by Derek. John apologized for this current situation and he hopes Mainstreet will find a more competent and efficient person soon.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thank you for taking the time to share your observations and experiences during your visits to Cameron Manor. We greatly appreciate your kind words about John’s professionalism, dedication, and commitment to ensuring the well-being of residents and visitors alike. It’s clear that he takes his role seriously, and we’re pleased to hear about his proactive approach to building management.

We also sincerely appreciate your constructive feedback regarding the cleanliness of the laundry facilities, common areas, and the condition of the landscaping. We understand how important these factors are in maintaining a pleasant living environment. Please rest assured that we take these concerns seriously. We will review the current cleaning and maintenance arrangements and work towards finding solutions that enhance the overall quality of our facilities.

Your input is invaluable in helping us improve. Thank you again for bringing these matters to our attention.

Warm regards,
Mainstreet

Annie Magnus Publiée sur Google

Expérience fantastique: “I’ve been living in this apartment at Cameron Manor Apartments for several years, and I have to say, the management is fantastic. The manager John is incredibly approachable, always ready to address any concerns, and genuinely cares about the residents. What stands out the most is how dedicated he is often staying late to make sure everything is taken care of. It’s rare to find someone who goes the extra mile like this, and it really makes a difference in how well-run the building is. Highly recommend this place for anyone looking for a well-managed, friendly environment!”

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thank you for your kind words and for taking the time to share your experience at Cameron Manor Apartments. We’re thrilled to hear that you’ve had such a positive experience, and we’re especially glad that John’s dedication and commitment to our residents have made a lasting impression.

At Mainstreet, we strive to create a welcoming and well-managed environment for all our tenants, and it’s incredibly rewarding to know that our efforts are being recognized. Your feedback motivates us to continue delivering exceptional service and support to all our residents.

Should you ever need assistance or have any additional suggestions, please don’t hesitate to reach out to us. Thank you again for your thoughtful review and for choosing Cameron Manor Apartments as your home.

Sincerely,
Mainstreet

Pam Brown Publiée sur Google

Expérience fantastique: I have lived here since Aug 2019 Exceptional service and very sweet attentive .manager and staff would and have recommended this Apartment to friends

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thank you for sharing your positive experience! We're thrilled to hear that you've enjoyed your time with us since August 2019. It’s wonderful to know that you’ve had exceptional service and have felt supported by our attentive manager and staff. We truly appreciate your recommendation and are grateful to have you as a valued resident. If there's anything else we can do to enhance your experience, please don’t hesitate to let us know!

Sincerely,
Mainstreet

Sukh Pal Publiée sur Google

Expérience négative: 9520,127 st Surrey BC, manager needs to pay attention on cleaning carpet not vacuum and stairs are dirty at all time.lot of cockroach everywhere and they bring pest control sometime and you need to take the stuff out of your kitchen and from your room. it's like u moving in and out. It is a cockroach motel and this place not place for living. The cockroach everywhere in your room kitchen in your washroom and sometime in your food. Highly recommend for people find a place somewhere else and the staff not really care about it. Hated it.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thank you for taking the time to share your concerns. We sincerely regret to hear about your experience at our Surrey property. Providing a clean and pest-free living environment is a priority for us, and we apologize if this has not been your experience.

Please know that pest control measures are taken seriously, but we understand how disruptive this process can be. We are committed to addressing these issues promptly and improving the conditions at the property.

We encourage you to reach out to us directly at [email protected] with further details so we can follow up on this matter and ensure your concerns are addressed appropriately.

Sincerely,
Mainstreet

Karma Publiée sur Google

Expérience négative: COCKROACHES!!!! These apartments are not only plagued with mice but are also plagued with cockroaches!!! MAINSTREET staff will not tell you this…but you will surely find out when you move in! Their elevators are also CONSTANTLY broken down (I’m talking like twice a week on average) & this particular Mainstreet apartment building is managed by one of the sketchiest creepiest & unprofessional individuals I’ve ever met. DON’T RENT FROM MAINSTREET!! YOU'LL REGRET IT!!!

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you’ve described, including pest problems, elevator maintenance, and your experience with the building management. This is not the standard of living we strive to provide, and we deeply regret that your experience has been unsatisfactory.

To address these matters promptly, we kindly ask you to reach out to us directly at [email protected] with your building address and contact details. This will allow us to investigate the situation thoroughly and ensure appropriate actions are taken to resolve the issues you’ve encountered.

We truly value feedback like yours, as it helps us identify areas for improvement and deliver a better experience for all residents. Thank you for bringing this to our attention, and we hope to work with you to address these concerns.

Sincerely,
Mainstreet

arora Raizel Publiée sur Google

Expérience négative: If you are planning to move in these apartments I would say big NO please save your hard work money these guys looting new renters. they ask money to fix the small things I am paying 2200 for single bedroom including utilities everyday there's something broken and this building is very very old and needs high maintenance if you ever think to move in apartment don't come here they are so greedy doesn't help with single thing. I have been living here from 1 year .In 1 year 30 times my kitchen and bathroom sink got clogged nd each time they ask 25$ to fix it and also if you call head office they aren't helpful they talk in very rude manner. Even though in winters they don't provide heating just gives you portable heater which is illegal in Canada . I would highly recommend you to go get yourself a basement suite by paying 1300 dollar you can live there in peace.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you have encountered during your time with us, and we sincerely apologize for any inconvenience you’ve experienced.

We take pride in maintaining our properties to high standards and addressing maintenance issues promptly. It is concerning to hear that you’ve faced repeated problems with your kitchen and bathroom sinks, and that the resolution process has not met your expectations. Your feedback is invaluable, and we will review our procedures to ensure that all maintenance requests are handled more effectively and in a timely manner.

We also regret that your interactions with our head office did not reflect the professionalism and courtesy we strive for. We will address this with our team to improve our customer service.

We genuinely appreciate your feedback and would like to discuss your concerns further to find a resolution. Please contact our office directly at [email protected], and we will do our best to address any outstanding issues.

Thank you for bringing these matters to our attention.

Best regards,
Mainstreet

Simon Saldajeno Publiée sur Google

Expérience fantastique: Cameron Manor Apartments is great! Very well maintained and the manager, John, is an awesome guy. Highly recommended! EDIT: We recently moved out, and our stay from start to finish was perfect. Kudos to John, the building manager, for being such an amazing landlord!

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks Simon, we appreciate the great feedback about John!

Jessica C. F. Publiée sur Google

Expérience négative: No information outside of "Pet friendly" for rentals but will deny you based on your dog and just say the dog is not on the approved list. Which is not available to the public on their website apparently. Time wasters.

Curtis Humes Publiée sur Google

Expérience négative: I am currently moving out of my place on Cameron St in New Westminster. I have been a tenant with Mainstreet for 16 years, 11 of them being in my current location. The most significant reason I stayed in my location is John, the building manager. He cares for the tenants, and really is doing his best to give them a quality of life and caring of the building so that tenants feel safe, secure and appreciated. Mainstreet, however, is a different story. My "remodeled" apartment was rushed and it shows. The work was done cheaply, with little attention to some important details (like making sure the kitchen counter was level). The original hardwood floors should have been replaced, as the nails were coming out, in part due to issues with the underlying flooring. My unit had repeated flooding in the bathroom, resulting in sewage in the wall, which was never cleaned out. I'm certain that black mold is in the walls, which has been causing me distress of late. The race to the bottom in terms of the quality of work for their remodeling, and getting the most money for the least possible investment seems to be the guiding principle that Mainstreet uses to justify how they run things. They are a corporate entity that invests in properties and turns them around to make money. I get that. But PEOPLE live here. The decisions they make have real consequences for residents, and I don't think the upper management cares one way or another how their decisions affect the people who reside here. I would have given only 1 star, but John alone makes it two. (1/4/24) - UPDATE As of today, I have yet to be contacted by Mainstreet regarding my review. It's pretty clear their response was to appear that they considered what I have to say, without having to actually consider what I have to say.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Curtis, thanks for leaving us this detailed review. We are very sorry to see you go, and while we appreciate hearing what an asset John is to the team, it's clear we need to look into the issues you have described. Someone from our head office will reach out to you to discuss the experience and learn more.

Matthew Post Publiée sur Google

Expérience négative: I could write a novel on all the reasons why Mainstreet is a terrible property manager, but in the interest of time, I'll just say this, AVOID AT ALL COST! As their name suggests, they only care about building equity and couldn't care less about providing you a decent and safe place to live. Being under the property management of Mainstreet was the worst experience my family and I ever had with a landlord. If you are unfortunate enough to be in dealings with Mainstreet, you should study the RTB regulations because you are going to need it, and may the odds be ever in your favor

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We're sorry that we were unable to make things work, but we wish you all the best.

Rowan (RowanSora) Publiée sur Google

Expérience négative: I called to inquire about apartments and they told me I couldn't bring my Emotional Support Animals as they won't accept any animals over 25lbs.This is maddening, I have documentation that states that I need them. It was a 5lb difference in weight and I was denied without any further questions. Mainstreet needs to do way better.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Rowan, this is not an accurate reflection of our policies. We're really sorry to hear about this, please send us an email to communications at mainst.biz with more information so we can investigate your case. We take these concerns very seriously.

Janice Leonard Publiée sur Google

Expérience positive: Polite, informative , helpful.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks Janice, we appreciate the positive feedback! Have a great day!

Jaspreet Kaur Publiée sur Google

Expérience positive: Good place to live, in general. The building manager for our building is sweet and nice. The building itself is very old though. The elevators keep getting out if service which is a menace. But its location is great so that compensates it for me

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thakns for the feedback, Jaspreet! We appreciate you choosing MEQ.

Lorax Dave Walters Publiée sur Google

Expérience positive: I made a delivery to an apartment here. The hallway carpet is old and it has a faint hint of cigarette smell. That said, I didn't see inside the apartment but I've seen worse buildings.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Lorax, thanks for letting us know. We'll ask our cleaning teams to perform extra checks of all buildings and report any carpeting that requires replacement.

Sam Bulbul Publiée sur Google

Expérience négative: I’m stay in 14940 108 Ave Surrey bc It’s really bad apartment they only take money without do anything they never clean the barking and they take 35$ for each car monthly and there is no any camera in the parking anything happens they will never do anything, people who live in up in the top of my apartment they always noisy and I told to they manger many time he say they are children we can’t do anything and i call the office many times and I talk with the manager too they never do anything even this people noise after 2:00 am we can’t sleep that already more then 2 years .. it’s really really bad and if you guys didn’t believe see this is videos

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Sam, we apologize for the delay in replying as this review was miscategorized. We value your business and want to ensure you feel that way. We have escalated your concerns to the regional manager and will be in touch ASAP. If nobody contacts you within 24 hours, please send an email to communications at mainst.biz

Ashish Gawade Publiée sur Google

Expérience fantastique: We are highly impressed with the approach of property manager Merry, she is very calm and always listen to our problem and give proper solution. We stay in 9520 B wing, whenever there is any issue, we reach out to the maintenance staff and they resolve it. Since it is old building, there are some old stuffs but the Mainstreet team is trying their best to resolve all concerns. - Ashish & Neha

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks so much for the great review, we value your business!

Alex Guides You Publiée sur Google

Expérience négative: Very poor customer service. I was waiting for my deposit back around 1 month after 100 calls and e-mails

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Alex, we're really sorry to hear about this. We've asked our team to look into it.

Anh Huynh Publiée sur Google

Expérience fantastique: I have been living in Cameron Manor 2 in New West for a couple months now. I usually do not leave reviews unless I feel the need to speak up about something. This is my review of the building, its management and the company as a whole. The building has its flaw here and there, but overall, it has its own charms and is quite welcoming. For those who seek to rent here, you must understand you are renting an older building. I, however, am impressed by the professionalism and caring nature of the building manager, John. First and foremost, He has always been very responsive since the day I came to put in my application. If there was any problems, he would try his best to resolve it in the most efficient way. Not only that, he goes out of his way to make his tenants feel understood and welcomed. Not many people take their work seriously these days, but John not only try his best to make us feel at home, but also feel relieved to know that someone out there still care for us. Thus, whoever is reading this, I would suggest you seriously consider renting here. As for the company, I have dealt with renting at another location of Mainstreet, I was blatantly ignored. However, I must say the management at Cameron Manor has made up for that. I hope that you will seriously look into all the goods that John has done for his tenants. He is truly the reason I still want to rent and stay here.

Haad koe Publiée sur Google

Expérience négative: The elevator has been broken for months leaving elderly tenants essentially trapped on upper levels. The place is infested with roaches, the hallways stink, homeless hang out in the stairwells and corridors. No on site security. Every Amazon package gets stolen. Laundry machines are card only, which can only be replenished in the management office which is closed evenings and weekends, meaning it's difficult to add funds if you actually work for a living. And they want a small fortune for the privilege of living there. Management is very nice and they are attentive though, so there is that.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We appreciate you bringing these concerns to our attention, we have escalated them to our regional team who are already looking into them.

Metathis Publiée sur Google

Expérience négative: Landlords dislike minorities and actively aid in harassment

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We are proud to be an inclusive company that is strongly opposed to discrimination of any kind. Unfortunately, since you are using a false name, we are unable to investigate this allegation. Please consider reaching out to us and providing us with more information.

Glade Collective Publiée sur Google

Expérience fantastique: Whew, my parents have been living here for a while now. I used to live here too but I grew up and moved out of BC. This is where is call home whenever I'm referring to 'home ' because it's my parents home. For people who don't like moving and would like a permanent home, this is a great place to live. To raise a little family and save money until you're able to buy. Instead of living in luxurious apartments and not being able to save anything, live here and save.

Sameet Mann Publiée sur Google

Expérience fantastique: The service of the rental office is great. One the best customer service which I got is from Jennifer. She is really good at focusing on what we (as customers) need and require. She is very friendly and an optimistic person. She goes above and beyond to help.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks so much, Sameet! We appreciate your compliment for Jennifer, but most of all we appreciate you choosing MEQ!

don gibbard Publiée sur Google

Expérience fantastique: So Joanna the Property Manager for Pacific Park has gotta be be the one reason you stay there.. She was helpful , friendly, very approachable and professional. She worked with my schedule to see that my move into my first apt was smooth and straight forward. She always had a smile and would see that any concern was taken care of. I'm gonna miss the neighbours and staff of this property. It's an old building but it works and is clean. DON A238

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks for the GREAT feedback and for choosing Mainstreet, Don. We value your business and would be proud to welcome you back anytime.

Miranda Green Publiée sur Google

Expérience fantastique: We love Imperial. The location is great; close to shopping and schools, the grounds are beautiful with new flowers every month, our neighbors are friendly, there are tuns of kids to play with and our land lady Jen is kind, cares and makes an effort to improve things. It's lovely

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks for the great feedback Miranda, and for being a valued customer. We appreciate you choosing to call Mainstreet home!

Richard P vancouver Publiée sur Google

Expérience négative: Crooks. Wanted us to pay a $200 up front fee to take our application. When I told "agent" tenancy branch says not to pay any money until signing rental agreement and then only half month deposit is the way it works in BC. Buildings were disgusting wouldn't let my dog live there.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Richard, thank you for voicing your concerns. To clarify, in Surrey our policy is to collect a $199 pre-deposit from all applicants, the full balance of which is refunded automatically if an application is not approved. If an application is approved and the tenant signs a lease, this pre-deposit will be applied towards their security deposit. Please let us know if you require any further clarifications as we are happy to go over all our policies with you.

Pardeep Attri Publiée sur Google

Expérience fantastique: I was in process of moving my ownership from one building to another building apartment within mainstreet. The new resident manager Jennifer help in fixing all the issues and guiding through the whole process . She respond quickly to all my queries and dealt with the whole process in professional manner ,

Justin Stapleton Publiée sur Google

Expérience positive: Sketchy building

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We're disappointed to hear this feedback, Justin. Please reach out so we can get in touch and find out how we can improve.

Sonnya Heinrich Publiée sur Google

Expérience positive: It is okay, but in my opinion there is a lot of fixing up to do. Patios that are rotting, bushes infront of Patios make the suites dark. Halls are dark. A paint job and some different floors in the halls might makes things look better. Linoleum flooring for easier cleaning maybe.

Han Sol Lee Publiée sur Google

Expérience fantastique: I've lived in the Cameron New Westminster building for 5 years and half. I really enjoyed living here because reasonable rent price, newly renovated suite and a warm-hearted building manager, John. He was a very hard worker and considerate person.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks for the great feedback, Han!

Max Krauss Publiée sur Google

Expérience fantastique: I've had a great experience renting from them at Cameron Manor in New Westminster. Especially the building manager John is excellent: always kind, quick to respond, professional, and he works hard to create a great environment in the building, which is well maintained. It's been very nice living here!

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks for the great feedback, Max! We'll pass that compliment along!

vimpy bedi Publiée sur Google

Expérience fantastique: I have just moved here and i met an amazing hard-working and very professional resident Manager Jennifer F. She is really someone, who will go beyond the limits to sort the issues and trouble in a structural manner. She is the gem of the place .:) I am having a very great time here and hoping it to continue. Thank you dear and all the management for having us here.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks for the great feedback, Vimpy. We appreciate you choosing MEQ!

BONY THOMAS Publiée sur Google

Expérience positive: We moved from USA to Surrey during COVID and we were unsure if anyone would lease an apartment to us. Thanks to John the manager of our complex, he guided and helped us through the process of renting and moving in the new suite. Also, John solved all our deficiencies in the suite by sending the maintenance person to repair / fix them. We noticed John many times in our complex even in his days off getting things done. John was professional, kind and always ready to do his part to solve any problems. We wish John all the best.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks for the great review, Bony. We're so glad John was able to help make your transition a pleasant one, and we're thankful you chose Mainstreet for your new home!

Lee Beaudry Publiée sur Google

Expérience fantastique: During the time he has been serving as Manager of Imperial Park Apartments, he has been an excellent manager. Always courteous and helpful. I’ve been told by other tenants here how much they like and appreciate him.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks so much Lee, we appreciate you choosing Mainstreet!

Cheryl Sheck Publiée sur Google

Expérience négative: This place is infested with cockroaches. Also bed bugs. No matter how many times they spray for cockroaches they come back. The building is infested with them. Also mice.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We are very disappointed to learn of these concerns, we'll have someone from our team reach to you immediately. We take these concerns seriously and value your business.

Rj Publiée sur Google

Expérience fantastique: Property manager (john) is so helpful and taking care of needs and make sure facility always functioning properly in 9555 building.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks so much, just let us know which property and we'll pass the compliment along!

Terry Kosowan Publiée sur Google

Expérience positive: You need a good credit rating to get into these apartments

No Dust Bunny Publiée sur Google

Expérience négative: I would avoid Greenwood Apartment in Surrey, BC. Building management there seem not to do anything to remove sketchy residents and those who are bringing in their homeless squatter friends. Don't be surprised to find one of your neighbours' squatter friends sleeping in the stairs, shooting up drugs, or even taking a dump! I don't see anyone from Mainstreet Equity management patrolling the complex! The only one who I see around is the cleaner! And it is true about the mice and bed bugs problem. Edit: My response to MainStreet. It's interesting how you guys want me to reach out to you. It shouldn't be residents reminding you to step up the security and clean up the complex and remove bad residents! There shouldn't be criminal activities happening especially in the buildings, in the parking lots and on 104th Ave side adjacent to Ashley because of bad apples who are currently living in both complexes. Improve and add more security cameras and start auditing them for suspicious activities. Greenwood is supposed to be a safe, crime free complex for seniors, families, and peaceful residents... But where is building management? Another thing, why is there on going problems with infestations? Shouldn't that be building management's responsibility to be on top of it?

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We're very unhappy to hear about your experience, building security and quality standards are very important to us. Please reach out and provide some more details so we can look into your particular experience. We are already contacting our team there to find out what's going on.

AMARJEET SINGH PHUKELA Amritsar Car Accessories Publiée sur Google

Expérience fantastique: Love this place

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks so much!

Charelle Davis Publiée sur Google

Expérience fantastique: ♡♡♡

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks for the great review!

Josh Pinto Publiée sur Google

Expérience fantastique: I've lived in 1210 Cameron st for almost 3 years I love the view of the mountain and the manager John is a wonderful person that works hard to make the building clean and secure. im very happy to find this place.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

So glad to hear this, thanks for the great feedback!

Jordan Prince Publiée sur Google

Expérience négative: TERRIBLE DO NOT RENT HERE, 9555 128St Imperial Parkside apartments THE MANAGEMENT HERE IS HARASSING TENANTS AND IS SUPER ARGUMENTATIVE!!! THIS PLACE IS INFESTED WITH COCKROACHES AND BEDBUGS!!!!! CONSTANT INVALID NOTICES AND POOR MANAGEMENT STYLE!!!! DO NOT RENT HERE!!!!!! OR ANY MAINSTREET

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We're very sorry to hear about your experience, we'd love a chance to address your concerns. Please call our head office at 866-480-6246 and ask for Jesse.

Amritpal Singh Publiée sur Google

Expérience négative: Bad odour from room since last year after complaining 10 times still the dead rat smell is there.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

We're very sorry to hear about your experience and apologize for the delay in responding. Please contact our head office at 866-480-6246 and ask to speak with Jesse.

Aline Wallace Publiée sur Google

Expérience positive: Nicely renovated suites, well-maintained and very affordable. The team is very responsive and the new manager John at Imperial is fantastic! He is professional and does his best to help tennants in any way he can. Would highly recommend Mainstreet to any one looking for housing.

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Thanks Aline!

Bryan Whincup Publiée sur Google

Expérience négative: Repeated complaints of bad tenants go ignored. Police have very little authority on private property. Rent elsewhere, you WILL regret moving into any one of these buildings.

Dolly Jack Publiée sur Google

Expérience positive: I have nothing bad to say about Mainstreet equity I have good rapport standing with them even when I hit financial difficulties it is still a business however the staff were not cold to my situation.

Stephanie Yun Publiée sur Google

Expérience négative: I live 9480 128th st and not the best tbh.. if you are looking for a peaceful place, don't go here. There is often construction going early in the morning when you want to sleep in. Oh, and the elevator stops every time. Its pretty ridiculous

Mainstreet Equity Corp. - Surrey Office
Mainstreet Equity Corp. - Surrey Office

Hi Stephanie, what building are you referring to? We would like to be able to address any tenant concerns to ensure their time living with us is as positive as an experience as possible.

[email protected] 9aug Publiée sur Google

Expérience fantastique: Hello, i m living in this apartment , the best thing is the staff is very very nice, i can't explain it , i want to mention the name jeniffor and juwailia, both r very cooperative and helpful thank you so much for helping me i never ever forget u .....lovaniya is also veryyyyy nice dayyy thanks all of u.

Justin Moyou Publiée sur Google

Expérience négative: I live on 14831 104 AVE and this building has had numerous problems with cochroaches bedbugs the management is a joke stay away from renting here save yourself the headache now they have fleas bed bugs mice cochroaches all at the same time the manager is a joke the regional manager a bigger joke im taking these slumlords to the tenancy board they enter your suit without notices and have a attitude like u wont believe dont rent from this run down disgrace of a building save yourself the time and stress pay more and live headache free

Ratheesh k.r Publiée sur Google

Expérience positive: Convenient, spacious and Affordable.

Arewa Adebayo Publiée sur Google

Expérience fantastique: I have lived in 1211 Cameron Street for more than a year and i dont see myself moving except maybe you change the manager John. As a foreign student, not knowing anyone or anywhere in Canada, John being the 1st person i really interacted with made me feel at home. He is swift to handle whatever it is that might be wrong. Even b4 calling anyone to fix a problem he tries to make it better b4 a proffessional fixes it- thats an attribute of someone that really cares not only for the building but mostly for his tenants and their comfort. How lucky i am to have chosen this particular building to rent from

travis thomas Publiée sur Google

Expérience fantastique: Lived in the Cameron street apartments for 12 years.Thats before Mainstreet even took over.They renovated the entire building, ( and im not talking just a bucket of paint here), and they did alot of work to upgrade the property. But the best move they made was keeping the manager on. His name is John, and he is the most attentive manager i have ever had. ( and we went through alot of them). Despite the situation he had, he managed to change the building in many good ways. ( better tenants, got rid of pests,keeps the building in tip top shape, despite the many large trees that shed leaves and branches like crazy,,). I have never seen him without a smile, or a kind word to be said. So i dont know who wrote negatively, but they are likely just internet trolls. I have had repairs done to my suite in timely fashion, and i feel i can always ask John if i ever have a problem, that he will take care of it . He even posts nice little daily affirmations on our bulletin board. To Main Street.....this guy is gold. Hope they know that. TY John for all your hard work.

Daysha Day Chief Publiée sur Google

Expérience négative: Today I tried to get a 1 bedroom at 1210 Cameron Street. The building manager John was pretty rude to us. I’m 18 and I understand that some people don’t want to rent to teens. Once he saw that we were teenagers his attitude changed. Right away before we even went into the building He told us “I have two other adults that want this place but you can look.” We had it scheduled for 2. We arrived at 1:55 but didn’t see the place til 2:10. We were rushed while looking at the apartment because there was an adult waiting outside. We were in the apartment for 5 minutes or less. It was a very nice apartment from the glimpse we saw of it. He also told us that we can’t have people over and that we have to leave if we want to see family & friends because it’s a quiet apartment building. He assumed we were loud which we aren’t. I want to stay in a quiet apartment building. After we saw the place he took us to the other building to meet the other man that wanted to see the apartment. He told that guy everything about the building and how the doors, laundy and parking works. He didn’t tell us any of that. After we filled out the sheet we asked him “If you’d like us to get a letter from our social worker and if we bring our application tomorrow”. He just told “call first because I have other people that already put their’s in and I’ll let you know if you should even apply” He basically told us to not apply and that we weren’t going to get the apartment if we did. Which made no sense because he was still showing the apartment. After everything we said “okay thank you so much and we’ll call tomorrow” and John just rushed us out the door and said “Ok bye” I know these are small things but I am still a person. Just because I’m 18 doesn’t mean I’m any different than a 30 year old. I’ve been living on my own since I was 17 so I’m definitely responsible. Businesses shouldn’t exclude people based on their age. I know you shouldn’t base a review on one person but right now I am because of how he treated us. That’s why it’s two stars. I’m under a Youth Agreement because I moved here from Calgary at 17. My current apartment building is loud and I want to stay in a quiet place. I’m an adult and I’d like to be treated like in adult regardless of my age. If I’m viewing an apartment with your company I shouldn’t want to leave before I even go into the building.

Lisa Meilleur Publiée sur Google

Expérience négative: Lived at cedar hills on 94 and 128 and kept getting sick from cockroaches and had to keep going on antibiotics for infections..finally moved out and they took my whole damage and pet deposit because I didnt clean the fridge out... bad management says they left notices on doors when there wasnt any. dirty place bad management.

katherine Alonzo Publiée sur Google

Expérience négative: YOU DESERVE A ZEROOOOO STAR ... DISGUSTING FILTHY PLACE USELESS MANAGERS . if you love your kids or yourself you would not move there.

Cian Morris-Gracey Publiée sur Google

Expérience négative: Unprofessional. Uneducated. Terrible service. Avoid them if you have any respect for yourself. They're /everywhere/ and my partner and I have been struggling really bad to find housing because of them. We have a precious little bearded dragon and everyone who's ever had one knows they're pretty amazing, and no we're not allowed to live there because of him. Now. I wouldn't really mind looking elsewhere if THEY WEREN'T LITERALLY EVERYWHERE like I'm not letting go of my little pet, one that brings me a lot of joy, just because you think it'll get into the interior? Yup. They think that all lizards are bad and evil and will "get into the interior of the building" like are you really that stupid?

det0nator Publiée sur Google

Expérience négative: Problems with cockroaches through out the building. There are holes in the floor boards which allow them to travel through the walls. Rude building managers tried to blame us for the problem when it existed before they bought the apartment from the last owner.

Dario Pimentel Publiée sur Google

Expérience positive: One thing I can say good about the New West location at 1211 Cameron St is that the building manager John is an awesome guy. Really easy to talk to, friendly, and cool. The building had it's problems. Lots of bugs to mention. But most of the people that ran it in my building were great. and paying what I was paying for the GVA, I'll give it a 4. Thanks for the experience John! - Dario

Tatjana Vracar Hemmings Publiée sur Google

Expérience négative: horrible case of cockroaches i lived there for 2.5 years in hope they would fix it, finally they basically paid me to leave because the insecticide treatements were costing way too much because i kept complaining. The problem was that the neighbors have cockroaches too and instead of treating just my suite they should have treated the whole building. I was very surprised because the suite had them before we moved in, but seeing as ive never seen a cockroach i had no idea what these weird beetle things were.

cindy may Publiée sur Google

Expérience négative: I lived in the building on King George and 70. The regular manager is not there anymore and the cleaning lady and a few other self-proclaimed managers have been left in charge. They target and harass certain tenants who live in the building, very unfairly. The place is disgustingly dirty. When I first moved in there was human urine in the elevator and hallway. Drug addicts and prostitutes come in off the streets and do their drugs in the hallways and deficate there. There is no building security. Its not a safe place to live. The harassment was so bad I had to leave before lease was up. Too many people who think they are the manager cause all kinds of problems because they dont work and have nothing else better to do. BEWARE of this place.

Arthur Wang Publiée sur Google

Expérience négative: Worst

Dan N. Publiée sur Google

Expérience fantastique: I've lived in this complex since 2013, when I was in a basement suite. I loved it! Then I moved to a 2-bdrm & I still love it! Mainstreet is quick to disperse the bed bugs as soon as possible. For those people that had bed bugs it might help if you washed your body & clothing & bedding every so often. I NEVER want to move as I love this neighborhood, I've gotten to meet new people. If you are going by what other's have said about a place to live then you should stay home where you are? Life is all about choices & if you go by negative choices then stay home!

Tyler mackenzie Publiée sur Google

Expérience négative: I had a 1 year lease which I terminated and am now fighting with them for over 4000 dollars in fines. Me my girlfriend and son lived in the apartment on 128thsurrey bc it was repulsive the playground was dangerous, and the landlords needed to be constantly reminded of problems because of the constant change in staff. There was a constant smell of drugs even though it's supposed to be "crime free living" there was a little homeless society on the first floor by my main entrance. DON'T MAKE THE SAME MISTAKE WE DID AVOID AT ALL COSTS SPEND THE EXTRA 100 A MONTH FOR SOMTHING THAT'S NOT UNLIVEABLE!!!

Kevin Pham Publiée sur Google

Expérience fantastique: This is the worst compañy i know. The company is from aĺberta.

Bear Publiée sur Google

Expérience positive: I've lived here for a year and a half. The management is lazy and the maintenance people went to Duct Tape University. However the location is great and as long as you don't have high expectations or expect a luxury apartment it is a decent place to live

Curtis Wood Publiée sur Google

Expérience négative: They have bedbugs and cockroaches like crazy and are doing nothing about. The place is a revolving door and we incurred major losses in terms of money and belongings on account if an infestation they had to begin with. Furthermore they expected us to pay on account of moving out early as if!! they advertise as a "family oriented" building and that is a total joke. The people that live there are next level scum and the place is filthy. it was a traumatizing experience living there and we had to get our kids out fast! I WOULD HAVE GIVEN NO STARS BUT HAD TO GIVE ATLEAST ONE.

Laissez votre avis sur Mainstreet Equity Corp. - Surrey Office :

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Les avis sont vérifiés avant leur publication. Nous ne publions pas les avis contenant des insultes, des accusations d'infraction pénale ou des références à des personnes identifiables. Nous ne vérifions pas non plus que l'auteur ait été client.

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