Krown Property Management

Expérience fantastique: I’ve been a tenant here for the past three years and couldn't be happier. The management team is responsive and truly cares about the tenant experience, it’s been a stress-free place to call home!!

Expérience fantastique: I have been residing at one of their properties for less than a year. So far so good. I currently have a mice issue, which is very common in the down town area. After contacting the Maintenance Department, I was able to get an appointment with Pest control within 24 hours of reporting the problem. They also booked surveillance of the issue for a month or so for now! I am very happy with the results. Mice are not fun to deal with nor would I like to clean them up. lol

Expérience fantastique: We lived in a property managed by Krown for 2.5 years, and during the entire period our experience was excellent. Our cat Charles also loved the place and was very happy living there Communication was always fast, friendly, and professional — every request or maintenance issue was handled quickly and with care. I truly wish Newfoundland had more property management companies that work at this level of service. From the very beginning (viewing and paperwork) to the last day of tenancy, everything was smooth and well-organized. I’ve seen some negative reviews online, but based on our experience it’s honestly hard to believe — we only had positive interactions and felt well supported as tenants. Highly recommend Krown Group of Companies.

Expérience négative: Absolutely impossible to deal with...mixed nessages and difficult to reach re: consistent info. Had no issues with Perennial Mgnt. The problems began the minute Krown took over. I would never recommend buying a condo if Krown is overseeing mngnt.

Expérience négative: Horrible slum lord. Rents mice and mold infested apartments and raises the rent every year. Ask them to fix a clogged up sink and they say it’s the tenants responsibility

Expérience fantastique: Have been a tenant in one of their rentals for more than 6 years now and I have never had a hitch. I must be honest in saying that these people have been very good to deal with and have been very prompt when issues arise thst need fixing ; ie; plumbing, etc. My problem is attended to sometimes the same day or the following day . In turn, I’ve tried to be a model tenant . It works both ways . I only hope any future experiences elsewhere equate to the same . Thanks to all of the staff at Krown :)

Expérience négative: Very poor experience in dealing with this company while trying to sell our condo in Brigus. On the morning of closure, I was informed by our lawyer that the property manager had failed to send over the estoppel documents, despite requesting them for over two weeks. To say that your diligence improved our sale is misleading. The sale was already final. Your paperwork was received on the day of closing. It made no difference at all to the attractiveness of our property.It fell to me to send out numerous emails to follow up on this and we finally closed late in the day. This caused a lot of stress for myself and the purchaser of the unit who was, for all intents and purposes, homeless at this point and wanting to move in! A few days later, I was dismayed to find out that we were charged for February’s condo fees. Again, it was left up to me to send emails to follow up and ensure a refund.

Expérience fantastique: I rented my condo two years ago and have nothing but great service with any issues I had. Sometimes I had the same day fix or certainly one to days max. Thanks again to the Krown staff for my wonderful experience. CR September 9th, 2024.

Expérience positive: *** Update to original below**** *Another lawn maintenance company came this week, & they were very respectful & more professional approach & they also did a great job. Thus my compliments there & perhaps the issue was with the maintenance or the board I'm still looking into the matter. Krown has reached out & we are communicating. Thus why communication is key, perhaps the board should be another entity for the sake of reviews as the optics of how things look can lead to serious misunderstandings. -Our condo board chose them recently. Not aware if any other unit owners were consulted about what we value in a management company. I'm not familiar with them or at least wasn't. I'm not one to write reviews so quickly. However it seems they are quick to review me. I was disheartened to find an envelope taped to my deck containing information or accusations is how it felt, that I know was not fact-checked and felt personally offensive filled with micro aggressions. As a resident who values tranquility and dignity, I would appreciate a more respectful and factual approach to such matters. I was having a nice peaceful day, planting flowers. I like to choose when to open my mail, protect my peace, that's why we turn off our phones. To feel attacked on my own property, yet no one there. Then just days later, to have my solar lights dug up and tossed heavily on my delicate new flowers, still babies they are. I'm not sure who, or why this was done to my soul lifting mini project. I'm not accusing them, that's not who I am. The optics however have left me feeling very vulnerable. I'm not feeling harmony, I'm feeling harmed.

Expérience fantastique: Willing to help in many ways to the best they can

Expérience fantastique: This company is amazing helped me find the perfect apartment for my needs . The whole experience was easy and hassle free! I've never been happier having a place to call home! And if any issues arose in the 2 years I've been renting from them they were so happy to help !!!never had to wait for a response they were always there to answer with friendly greeting and eager to help. I've never had a rental company be so diligent and attentive! Thanks so much to all the gals at the office for their productive work ethic and kindness

Expérience fantastique: Awesome to deal with. Help me find a place when I really need It.

Expérience négative: This company is a joke and strives on nothing but corporate greed, they do not care about their tenants, or there well being. Highly, Highly unrecommend. *Reply from original post Dear Krown, I am glad you did some homework on this as I am not a tenant of yours. Unfortunately i do have some loved ones who are under your roof. As you are aware of the circumstances of a snow storm, there are seniors and elderly which resides at one of your property's. according to social media krown did lot's of praising for all your wonderful snow clearing efforts after the storm, you neglected the people who needed your attention the most. These seniors were trapped in their homes for over 12 hours without any light of being able to get outside. Your snow clearing contractor neglected to arrive until 24h later. Do you know what kind of stress and anxiety with would mean for someone with a health issues literally trapped inside. My better half and my 9 year old son spent close to 3 hours shoving just enough for a pathway (pictures to prove). If that is not disheartening then you are down right cruel. I reached out to Known to request a letter to be sent to these tenants to ease their mind of uncertainty to ensure their health and safety was your number one priority but you failed to so, which then i made a google review, without any detail but clearly, this makes you a better person to make a reply on google reviews. You should focus on your own reviews instead of looking at others to compare patterns then maybe you might get a better rating than 3.8 which is a bare standard. Fact Check: paying for a service and not receiving is corporate greed amongst other things. Benefits of a tight-knit community is that news spreads fast. How about enjoy your long Easter weekend for some positivity vibes! :)

Expérience fantastique: They are the kind of people who believe that if you take care of their properties they will take care of you. Have recommended MANY people to them because of how they treat us.

Expérience fantastique: Excellent customer service! I placed an email for 3 plumbing issues and was very impressed with the response from Krown and the crew who did the repairs. The reply was quick and the work done even quicker. The plumbers arrived completely prepared. Two workers fixed a connection in the toilet, installed a new kitchen faucet and installed a new hot water tank all within 90 minutes. Very professional, friendly, efficient service. The workers finished and left the place spotless clean after all their work. I would highly recommend Krown and their work crew to anyone who would rent with them or hire them as property managers. A special shout out to Holly H. who handled everything with a smile. The friendly service can't be beat.

Expérience fantastique: Of all the landlords and property management companies I dealt with during my time in St. John's, Krown was by far the best. I rented Krown-managed properties for 4+ years and never had an issue. Their property management team is prompt and attentive, and any maintenance issues I had were always dealt with in a timely manner. I always suggest Krown to anyone looking for a rental in the metro area, and they're always my first stop when looking for my next rental.

Expérience fantastique: I've been renting from Krown Property Management since April and have nothing but good to say. Any issues I have with maintenance, it's always taken care of quickly. The people who work there have been great to deal with as well. Lovely people! The application process may have been a pain, but it was worth it in the long run. Any time I see a friend looking for a rental, I always recommend checking the KPM website

Expérience fantastique: Excellent management

Expérience fantastique: Rented a property from Krown for over two years. Right off the bat, the best part was that they are pet negotiable, which is very hard to find, and it seems like a lot of properties from them are pet negotiable. We rented a fairly newly built house so not many issues, and any issues we did have were attended to by their maintenance staff in a timely manner. Our biggest maintenance item was that part of the fence blew over in a hurricane and they had a contractor out to rebuild it within the week. Communication was great and the staff were always good to deal with. Would recommend renting from Krown to anybody.

Expérience positive: I’ve currently been renting from Krown property for a year and a half and they’ve been great to deal with! I would recommend.

Expérience fantastique: Let them deal with the stress. They're the pros! Great service, very organized and detailed, and most importantly, very well versed in landlord/tenant relations

Expérience fantastique: Always a great experience with this company, also a great supporter of local businesses, they are all heart

Expérience fantastique: Always friendly and a pleasure to deal with. Prompt to respond to requests, inquiries, or issues. When things needed attention, they were always there to help. Definitely would recommend.

Expérience fantastique: Was a great two years renting an commercial space from them. Excellent service, friendly staff, quick to fix any repairs when needed!

Expérience fantastique: Very pleased with the professionalism of Krown's staff in managing my rental property.

Expérience fantastique: Amazing company, rented from them for over 2 years and never had a problem! They always went above and beyond whenever we had an issue that needed fixing. They were kind, considerate & helpful in so many different ways. Would absolutely recommend them to anyone looking to rent a property! They were great!

Expérience fantastique: The easiest time ever finding a rental. Service was fantastic.

Expérience négative: Literally pick ANYONE else. They will not fix anything that’s broken (we waited on a toilet seat cover for 8 months, imagine if that was something serious!!!). Fixed the leaky sink myself which had a RUSTY bucket underneath when we moved in and basically turned to dust in my hand it was so rusty. Apartment was DISGUSTING upon move in and we had no help and very little responsiveness throughout our tenancy. Krown is the WORST case scenario, don’t waste your money. In regards to the response: We we’re young tenants and didn’t fully understand that we were moving into a dump until it was too late so while we did discuss some things prior to move in (like the random assortment of nails in the wall of the master bedroom that we pushed to get removed to no avail) we did not want to push too hard. We called about a leaky sink, broken doorbell, and faulty fire alarm approximately 2 weeks after move in. I very much regret not putting this in email. I am certainly MORE upset that we left the dump we moved into in good condition with on place missed and are being penalized as a result but it’s fair to say that this wasn’t the start of it. Dealing with this company has been nothing but trouble from the first day. I think prospective tenants have a right to know that dealing with this company will be hell from the day they move in until well after they’ve moved out. If you have any other option, it’s better than this!

Expérience négative: They are the worst. They dont do anything..othey only drop by once a month the mow the grass.no bannister on stairs and driveway keeps bursting oil pans in my car..cant even have a working fire extinguisher.. as per their reply to this i have soo much video and photo evidence its not fit. They will lie to you and take more than half your deposit for nothing. They are one of the worst companies around. To abyone whos looking to rent.. DON'T WASTE YOUR TIME. Mortgages are far cheaper. Also tried to sell me the house i was renting... glad i didn't as its a pure rip-off and total scam... so much so that the realtor i went through along with the home inspector are warning other realtors about the property. ALL KROWNS WORK IS COSMETIC. DON'T BE FOOLED

Expérience négative: Extremely unprofessional staff. They will take advantage of you and do not look after their properties.

Expérience positive: To have to deal with finding an apartment in St John's from small town Quebec was made easy by the staff.

Expérience fantastique: Good company.

Expérience fantastique: awesome company to deal with.

Expérience fantastique: Excellent service, friendly staff, quick to fix when appliances are defective.

Expérience fantastique: I've been renting from this group for almost 2 years now and I've never had an issue, and anything that may happen to come up is resolved in a very timely matter! Great group of people everyone is super friendly and professional

Expérience fantastique: I have been renting with Krown Property Management for one year . The staff is fantastic. Always available and ready to help with any concerns or questions I have had. Any issues have always been immediately addressed and taken care of. I would highly recommend them !!!!!

Expérience fantastique: I work with KPM in every way possible. My organization rents a property they manage, I have numerous clients that rent from them, and I trust them to manage a property my partner and I own. They have been phenomenal community partners and exemplary property managers. Highly recommend.

Expérience fantastique: I've rented a few different properties with Krown and have always had a good experience. Whenever I have needed something fixed, they have taken care of it quickly and have always been responsive when I needed them.

Expérience fantastique: I have been with Krown Property management for over 10 year now and I could not be more satisfied with my rental properties .Darren and his staff are so professional and a major help with my rental needs. If you are looking for a rental property give Krown a call

Expérience positive: Been with this company for 7 years, never had a problem ever

Expérience négative: Awful communication, will blame their mistakes on you when they choose to not properly reach out or explain things fully. Will end up making you cost money even when you didn't even use their services because they weren't clear with explanations or how thing work with them. Did not like my experience and was completely screwed out of an apartment because they told me one thing and did the complete opposite. Stay away from krown.

Expérience négative: Management takes a week to reply. Very slow service

Expérience négative: Worst company ever, do not rent from these people. I rented an appartment from them, I paid everything and the neighbours were noisy. I went to talk to the neighbours. They stopped making noise for a day and resumed again. I ementionned it to them, they refused to do anything about the issue. Imagine being locked in a contract for an appartment where you can never sleep peacefully, or study, and yet they are refusing to do anything about it. For more than 8 months now. It was the biggest mistake of my life to rent from them.

Expérience fantastique: Managed our property with professional and steadfast care.

Expérience fantastique: Krown is truly the best Property Management company in St. John’s - they took over the management of the building my condo was in and went above and beyond to make sure everything ran smoothly - from financials to snow clearing. They were always available and friendly - highly recommended!

Expérience fantastique: Krown Property has been managing my properties now for nearly 2 years.The service and staff is phenomenal. I could never manage my own properties again, now that Krown has taken over. It’s worry free.

Expérience fantastique: Professional and respond quickly to any of my inquiries. They take pride in their rental properties. Very satisfied.

Expérience fantastique: Using them to rent my apartment. Care free renting. Very low vacancy rate.

Expérience fantastique: Absolutely love the team at Krown Property Management. We've been leasing our home from them now for over a year. If we ever need anything, its a quick call and its rectified. Never an issue. I highly recommend them. :)

Expérience fantastique: Always a quick response when you need something done and always excellent service!

Expérience fantastique: So happy I found Krown Property Management! Worry free property management!!

Expérience positive: Rented from these guys for a while decent service. Typical Property Management Company

Expérience fantastique: I rented from Krown for a couple years and they treated me very well and I would recommend them to anyone.

Expérience négative: Do not use Krown to manage your property! I have a building and let them managed for few years and had a lot of trouble. Krown Property management used low management fee to hooked me up first then over charged me a lot of money in repairs. They hire non-qualified "handyman" employee to do plumber and carpenter works and sent me big repair bill. When I found it out after tenants told me about Krown's inferior job. I had to hire professionals to correct all those bad job which cost me more money. Krown refuse to refund the charge or do any thing. Nothing but trouble!

Expérience fantastique: I've lived in many different apartments around this city and other cities and dealing with Krown Property has by far been one of the best experiences I've ever had. They treat their tenants with the utmost respect ensuring that all their needs are always looked after! I don't ever want to move! :)

Expérience négative: I am a tenant and they don't even treat tenants as humans. To us they are money making objects who will only care when they cannot squeeze the money out of us.