Pemberton Holmes Property Management

Fantastic experience: Attentive, prompt and good communication with the agent. Property was advertised correctly and presented as listed. Overall, a reliable experience.

Fantastic experience: We had a wonderful experience with Parfait. He is honestly the best showing agent I’ve ever met. He was very knowledgeable, patient, and helpful, and he made the whole viewing process much easier for us.

Fantastic experience: Parfait and Jess were amazing to work with, accommodating virtual showings of 3 units to work with my schedule. They were friendly and professional. Tonya and Casey were helpful and provided clear instructions to finalize the lease. Highly recommend the team if you are looking for a rental company.

Fantastic experience: Parfait was excellent showing me the property. He was very helpful and knowledgeable about the property. Thank you Parfait !!

Fantastic experience: We live in a complex and have had a really great experience with Pemberton Holmes. Anytime something comes up, it’s taken care of quickly, just a quick email and it’s handled. Mara, the manager, is amazing to work with. She’s super responsive, detail-oriented, and always on top of things. You can tell she genuinely cares about keeping everything running smoothly. The building is always clean and well looked after, and overall it’s just a really well-managed place to live. We’re very happy here and really appreciate the team’s hard work.

Negative experience: After multiple complaints with our strata we never get any results just a bunch of excuses and no results

Positive experience: A great place to live, with an awesome caretaker and very professional administrators. Any problem that we have had was dealt with quickly and professionally. We love it here.

Fantastic experience: I have lived in this building managed by Pemberton Holmes for 7 years. I love the location and the suite, but it is Mara, the Property Manager and Damion, our caretaker with Pemberton Holmes that make this building home for me. They are a wonderful team, providing prompt and efficient service and solutions. Damion is kind, approachable, and professional - truly above and beyond as a caretaker and person. Together they have created a culture of safety, respect and kindness here that makes me grateful and keeps me smiling.

Fantastic experience: We have had a great experience with Mara at Pemberton homes so far. Communication has been very good, and Damion, the caretaker of our building, is kind and helpful.

Fantastic experience: Casey Reed, from Pemberton Holmes Property Management, made my home rental effortless. From vetting and placing new tenants, to dealing with obscure issues including a leak, insurance claim and restoration within the home. It made being out of province and a property-owner possible. Anyone contemplating hiring a property manager, I highly recommend it, especially if you go with Pemberton Holmes; I only wish I'd done it sooner!

Fantastic experience: We’ve been renting here for over a year and a half, and now that we’re moving out, we just want to say how great the experience has been. Mara Robb has been amazing, quick to reply, and really professional. The property was always well maintained, and communication was smooth from day one. We highly recommend them; it’s been a wonderful place to live.

Negative experience: Poor planning, poor quality contractors to perform work on premises. I would not recommend pemberton homes strata management.

Fantastic experience: Damion has been a fantastic caretaker of my unit in a Pemberton building. Friendly and quick to fix any issues! Mara, the property manager, is also always quick to respond and easy to work with. Only been in my unit for a few months, but happy here!

Fantastic experience: I have a had a great experience renting from Pemberton Holmes. Damien our caretaker is one of the most pleasant and personable men I have ever met. Even when he is obviously too busy, he will still stop and take the time to make sure you are okay and that everything is going well with my rental and my life.

Fantastic experience: I don’t live in BC. Vanessa and her team take care of everything so I don’t have to stress about what is going on at my property. Timely contact when needed. Very professional. I am a happy & satisfied client.

Fantastic experience: I’ve had a great experience living here, and a big part of that is thanks to Vanessa, our property manager. She’s incredibly professional, kind, and always quick to respond whenever I have questions or concerns. Whether it’s maintenance requests, building updates, or just day-to-day issues, Vanessa handles everything efficiently and with a great attitude. It’s rare to find someone so dependable and easy to work with in property management. Her communication is always clear and timely, and she genuinely cares about the residents and the community. Knowing that Vanessa is managing the property gives me peace of mind. Thank you, Vanessa, for all that you do!

Fantastic experience: Fantastic Service. Can’t say enough good things about our commercial property manager Haley and Pemberton H. She has been wonderful during the transition of my properties from another company and continues to be on top of anything that comes up.

Negative experience: Yelp Review: ⭐☆☆☆☆ I am utterly furious about my experience at 2213 James White Blvd. My time as a tenant from October 2023 to December 2024 has been a complete disaster, and it's imperative that I share this with others to prevent them from making the same mistake. First and foremost, the exorbitant rent of $1960 per month for a measly 600 sq ft unit is nothing short of extortion. The lack of basic amenities provided only amplifies the outrage. This is an unacceptable financial burden without any justification. The management at this property is beyond incompetent. Claire Flewelling-Wyatt, Casey Reed, and Tonya Glover are practically unreachable and display an appalling lack of professionalism. When I finally did manage to get in touch with them, their dismissive and rude behavior was astonishing. Urgent maintenance issues were repeatedly ignored, forcing me to handle several repairs on my own. This level of negligence is not only outrageous but also unacceptable for any landlord-tenant relationship! To add insult to injury, I paid a pet deposit in October 2024 as per my lease agreement, and I am now faced with the outrageous claim from your so-called management that I never paid it. This constitutes illegal withholding of funds, and it is nothing short of disgraceful! The total disregard for tenant rights and basic professionalism exhibited by the management here is appalling and disturbing. It is unacceptable that such behavior is tolerated, and it raises serious questions about the integrity of this establishment. I strongly urge anyone considering renting at this property to think twice. This is not just a poorly run building; it is an unethical operation that preys on tenants. I demand restitution of my deposited funds and a serious reassessment of how this property is managed. This experience has been infuriating, and I cannot stress enough how much I regret my decision to live here. #TenantNightmare #UnprofessionalManagement #Avoid2213JamesWhiteBlvd

Fantastic experience: 在岛上第一次搬家，有幸看中了Pemberton提供的房源，由于不熟悉当地的租房政策，Vanessa Domingues在非常忙碌的情况下，耐心帮助我解决每一个问题，尤其在签订合同期间，她不厌其烦的向我解释很多我不理解的条款，由于我的理解偏差，合同也修改了好几次，直到我今天顺利拿到房门钥匙，Vanessa非常敬业，非常耐心，能遇到她这样敬业的地产经理，是我的荣幸，再次感谢Vanessa Domingues和她的团队！

Fantastic experience: Update: Two years ago I posted a review of Pemberton Holmes Property Management and in the years following, I've only had occasion to think I just didn't praise them highly enough! Rachel Richardson and her team are simply the best people to deal with -- responsive, genuinely caring, highly efficient and just an all-round pleasure to deal with, whatever the issue. Five stars just aren't enough!

Positive experience: UPDATE: Following my initial review, Pemberton Holmes reached out to discuss what was going on. I appreciate that they were willing to listen and were responsive to my concerns ( I expect that I was not the only one). Noticeable changes for the better have been made and I would like to acknowledge that. I have changed my review from 1 star to 4. Although it is early days, I look forward to the ongoing service improvements that we are already witnessing. I We have owned and rented a number of condos, and have been on a number of councils working with different property management companies in the past. This company, and in particular dealing with our building’s “senior” property manager has been hands down, the worst experience we have ever had. I would not recommend this company to anyone. In my opinion, the service is unprofessional, uncommunicative, and ineffective.

Negative experience: They had me put into physical disability they tried to breach privacy (with charges pending against them) on top they discriminate against people with disabilities I will be going public to all media outlets over the mistreatment Also health inspectors should inspect all Pemberton Holme rentals We found (asbestos, rat and mice poop, black mold, grit under stove and fridge, and there's been rodents caught by other tenants)

Fantastic experience: Solid reliable property management company

Fantastic experience: Very happy with the services provided. Vanessa Domingues has been very professional and has done a wonderful job. Everything has been so smooth and stress free.

Fantastic experience: We haven’t been with Vanessa for very long but she has already been outstanding. Good attention to details, responsive and aware of the complexities of property management. Proactive in maintenance and a very good communicator. Highly recommend.

Fantastic experience: Pemberton Holmes gets a 5-star review. Not only have they been great to work with, but they have also been very generous and supportive.

Fantastic experience: Great company.

Fantastic experience: rachel is the best property manager of all time!

Fantastic experience: Accommodating and friendly

Negative experience: I had a troubling experience with Pemberton Homes Property Management. Robert, the property manager, allowed a tenant in my building to cut the lock on my storage locker, putting over $7,000 worth of my personal belongings at risk. Although the situation was eventually resolved with the help of the tenants, I requested a reasonable amount of compensation to reward them for safeguarding my belongings for three weeks. Robert, however, chose to haggle over what he considered fair. If you are considering property management services, I would strongly recommend looking elsewhere.

Fantastic experience: Awesome experience having Rachel and her team help us with our property. Would highly recommend them to anyone in need.

Fantastic experience: I have been involved with Pemberton Holmes for many years, and can not say enough good things about this property management team. They are helpful, prompt and unbelievably kind. Over the years, I have noticed more and more that the whole lot, as in everyone who I have had the pleasure of dealing with, has had a very evident core of integrity and professionalism. Which now is, unfortunately, a rare find. For what ever you are reading these reviews for, I highly recommend all services that Pemberton Holmes Property Management has to offer. They are a 6 star deserving business, and you will not be disappointed, I never have been!

Fantastic experience: I had 2 properties managed by Pemberton Holmes for about 15 years now. It has been a fantastic experience. My current manager with them is Rachel Richardson, and to say she goes above and beyond would be an understatement. Great service!

Fantastic experience: I have worked with Pemberton Holmes in a professional capacity (Plumbing related) for years now, and I can say they are 100% professional in their work and always tend to tenants needs as soon as possible. As of a few months ago I actually moved in to a Pemberton Holmes unit and it has been an absolute pleasure, no complaints at all. Would highly recommend renting from Pemberton Holmes and would also say that they are a joy to work with professionally as well. 5 Stars!

Fantastic experience: Pemberton Holmes offers outstanding service. The staff are exceptionally helpful and knowledgeable, always going above and beyond!

Fantastic experience: Pemberton Holmes is amazing. Staff are friendly, knowledgeable and incredibly helpful.

Fantastic experience: Absolutely thrilled with Pemberton Holmes service and professionalism. Thank you so much Mara Robb for such quick responses when needing service. You have helped make my house a home by caring as much as I do. I highly recommend Pemberton Holmes Property Management for their care and consideration in finding me a fabulous home and maintaining it!!

Positive experience: Pemberton Holmes Is a great company. I was having an extremely hard time finding housing for myself until I had a friend told me about them. Within about two weeks time I had a viewing and was approved for tenancy. The building I'm currently in is very well kept, the manager is on site and always around. Very friendly respectful neighbors quiet, my experience has been great.

Fantastic experience: Pemberton Holmes has been a remarkable management partner for us, outshining the two previous companies we've engaged with. Our inquiries are consistently addressed without delay. In particular, Rachel Richardson, who oversees our account, consistently provides outstanding service. This sentiment is echoed by our friends, who also have the pleasure of having Rachel manage their property, and wholeheartedly share our positive view of her dedication and the quality of service she provides.

Fantastic experience: After 30 years of homeownership, renting in Sooke revealed the hazards of dealing directly with landlords until I was fortunate enough to find a rental through Pemberton Holmes. It was the first time I had been treated as though any of my issues were a priority, and my rights were to be respected as well as those of the property owners. A sudden personal crisis received immediate attention; Stacey and the amazing staff went above and beyond to ensure that I was able to cope without added stress in a very timely manner that alleviated a lot of the fear and anxiety that accompanies such events. Not only was I heard, I was also grateful to discover that they would work with me in drastically changed circumstances to help me through a difficult time in my life. They weren't obliged to make any allowances for me, but their compassion and empathy made a considerable difference to my quality of life even as they worked with me for the best possible outcome. I could not be more grateful.

Negative experience: Terrible people

Fantastic experience: I've been a client of Pemberton Holmes for 15 years and always found the property managers to be professional and effective. I can certainly recommend them. John

Positive experience: Found the service from Pemberton was very punctual when going through the process of renting my unit. Cathy was very responsive during the move-in process and also when anything in my unit that needed attention.

Fantastic experience: Excellent polite friendly staff. Always a nice experience being there

Fantastic experience: I was desperately in need of a home for me and my cat after a difficult situation and Mara helped me out by letting me move in right away after my coworker moved out. It's also been very stress free knowing how accommodating Pemberton is with pets in their pet friendly accommodations!

Fantastic experience: We always enjoy working with Robert Coté and the Team at Pemberton Holmes. He is professional, friendly and helpful.

Negative experience: Has trouble paying the strata's bills on time, requiring many follow ups. Doesn't reply to owner questions unless they phone in. Took too long to produce a draft budget for council that the AGM was delayed past the legally required date. Do not hire this company to manage your strata. Their property managers are in charge of too many stratas and cant keep up with the workload.

Fantastic experience: Wonderful company!

Fantastic experience: I am very happy to deal with Pemberton Holmes team, all my queries have been promptly addressed and resolved. Move-in formalities were done diligently and on timely manner. The team is very professional, patient and helpful. Property is well maintained and caretaker is very active with responding to your queries and concerns, and I appreciate the quick service. Thank you Pemberton Holmes, you are truly the best!!

Fantastic experience: My partner and I have been tenants in a Pemberton Holmes rental building for several months now, and it has been a wonderful experience. Since the start, it's been an easy and positive process with finding the pet-friendly rental, setting up a viewing, and sending an application online. Mara, the property manager, and Damion, the building caretaker, are fantastic. They're so friendly, responsive, and helpful!! Any questions or requests are addressed promptly and kindly. I am super happy and appreciative to be renting with such a lovely team :)

Fantastic experience: If you have been denied renting units from other property managers, then go see the Pemberton Holmes team. They always have units available at Competitive prices

Fantastic experience: I have had the pleasure of living at Lagoon Corner Apartments managed by Pemberton Holmes, and Mara Robb and her team have been exceptional. The location is fantastic, with stunning views of the lagoon at walking distance. Maintenance requests are handled promptly, and the professionalism, transparency and friendliness of the team stand out. It is evident that they care about creating a comfortable living environment for their residents.I wholeheartedly recommend apartments managed by Pemberton Holmes to all families.

Negative experience: Miranda worthy is about as useless as it gets. Her voice mail is always full and does not respond to emails or phone calls. I would not recomend using this company to rent your house. Zero communication and zero effort put in at all. Absolutely USELESS!!

Fantastic experience: I recently moved into a building on Catherine street and it is great! The caretaker Cathy is always helpful, very friendly and so approachable!

Fantastic experience: I have rented all of my adult life and Pemberton Holmes was the best property management company I've ever worked with. I had Miranda Worthy and later Rachel Richardson as my property managers and both were really attentive. Whenever something was broken it was quickly fixed or replaced. Rachel was very fair during our walk out inspection and, after following the detailed instructions for a move out clean, our full damage deposit was returned. I will be contacting them if we move back to Victoria!

Fantastic experience: Mara is approachable, helpful and responsive. It would be even better if the company can accept credit card to pay rent.

Fantastic experience: The Condo was modern, secure and safe. Neighbours were all very friendly.

Negative experience: Waste of time

Fantastic experience: Rachel was very thorough and clear in her walk through and has been very accommodating to our family. Office staff are really great too!

Fantastic experience: Every time I have required assistance Damion has been right on it and able to help! If there needs to be a wait time he lets you know right up front - which is a sign of a good leader. Mara has always been there for me with information I may have requested - mostly though I never entered another building during Covid that took the precautions to keep us safe as those Pemberton Holmes initiated . I can not say enough about how Mara made sure all the necessary information ( educating people) and signs - were in place. I have been here a long time and have felt respected and taken care of! Here is to safer and healthier years ahead - thank you for servicing our building! Kathleen Arnason 202-1122 McKenzie Ps - the people in the head of are awesome - polite and informed.

Fantastic experience: We retained Pemberton Holmes following a very poor experience we had with a different property mgmt company. Our realtor had recommended Pemberton Holmes (PH) and we were very glad he did. The service has been excellent. We have used them close to 5 years and have had no issues...just great service from Miranda Worthy. We are kept up to date on any changes and could not be happier. I would recommend them and her with no hesitation.

Fantastic experience: I highly recommend Pemberton Holmes. As a renter, I've had an excellent experience with them. Mara is always responsive, friendly and professional, she ensures any issues are resolved as quick as possible and efficiently. Damion, the caretaker is dedicated to maintain the property to a high standard, ensuring a positive renting experience for us. The building is well run and maintained thanks to them.

Fantastic experience: Services and Management have always been responsive and professional, i am thankful and with out need, being in a permberton holmes building.

Fantastic experience: After having just moved to the island from the interior 7 months ago, I can say I am overjoyed with my location and suite. Our building manager Cathy is a delight, she's very kind, patient and welcoming with everyone in the building. So, looking forward to the next 7 months here and beyond in my new home.

Fantastic experience: My experience with Pemberton Holmes has been a very positive one. I really appreciate all the help and support I have had from both Mara and Damian. They have been very helpful and kind to me. I am very grateful to have such a nice home to live in. Thank you so much. Jean

Positive experience: I've had such a great experience with Pemberton Holmes so far. My application and email was received with the most empathy I've ever experienced in my time here. The property manager Mara is fantastic. I was able to get an apartment in a great neighborhood with a quiet community. The staff from receptionist to financial experts really assisted me to get settled in and to get my payments organized. Unfortunately the tenants before weren't clean and I had some work to do, but I'm happy considering Pemberton Holmes got me a lovely place to live.

Fantastic experience: My experience with Pemberton Holmes has been excellent. The senior manager Mara was very prompt with her response when we were searching for the rental property. The caretaker manager of the building has been friendly and available as needed. I would highly recommend Pemberton Holmes.

Fantastic experience: I am not a client of Pemberton Holmes but spoke to Christina Holt with regard to a time-sensitive tenant matter. Even though I was not a client of Pemberton Holmes, Christina still took the time to listen to my concerns and explain the options available to me. Christina was generous with her advice, and her knowledge and experience were abundantly clear. Based on my customer experience with Christina, when I require a property manager in the future, my first choice will be Pemberton Holmes. Christina was extraordinarily helpful.

Fantastic experience: I had a positive experience renting through them. They promptly provided a reference to another property management company when I moved.

Fantastic experience: Excellent and helpful staff Especially Mara

Negative experience: I’m very frustrated about pemberton Holmes rental management. Since I moved to this apartment I’ve been having issues with the dryer. It’s been a year now and the person in charge for this apartment has not resolved the issue. The appliances are old, and don’t work. Now the dryer stopped working and all my clothes are damp wet. I’m texting and sending emails and I don’t get a response from Miranda Worthy who is in charge of this rental. It’s winter just snowed last night and my clothes wet. Very very upset

Fantastic experience: As a REALTOR® I've worked many times with Miranda from Pemberton Holmes Property Management together on selling tenanted properties and with owners trying to weigh renting versus selling. I've also recommend Miranda to a number of my clients looking to rent their properties with great success. Miranda has always been a pleasure to work with! Very knowledgeable, attentive, and willing to problems solve. Great communicator too which is very important in the property management field.

Fantastic experience: Being a new comer to Victoria, Pemberton Holmes experts helped us to experience good moments seaching for an appropriate house and rent one of the most suitable ones thanks to their guidance and time. They are awsome, caring and supportive. I am definately happy having found them they helped us experiencing nice feeling at our new home.

Fantastic experience: As a renter, I found that the application process and move-in experience was professionally handled and accommodating. Everyone on the Pemberton Holmes team has been highly responsive and courteous throughout all our interactions.

Negative experience: Absolutely unprofessional experience with them. We wanted to see a place. First off, all docs were submitted a week in advance and they still kept getting back to me for documents which I had already submitted. Then they scheduled a time for a showing. They told me it’s available for a showing on Monday at 1:30pm. I wasn’t available during that time but they insisted that no other time is available. I somehow managed to get off work on that day to see the property. However, on the day of the scheduled showing, just couple of hours before the showing, they emailed me that we’re are unable to show this property today and have another time scheduled. I asked if I can even have a virtual tour of the property and was denied. Extremely inflexible and disappointing. If they’re like this before we rent anything from them, I can only imagine how they’d behave once we are renting. It was my first and last time dealing with them. Stay away if possible.

Negative experience: I have been a PH tenant since 2019. Had a good experience until early 2022. My request for rodent control since has been ignored. Mice in my unit every day and nary a response from anyone in the organization (including management) after repeated emails over a span of months. Shocking and disappointing as pest and rodent control had been provided upon request until this year.

Negative experience: I do not recommend Pemberton Holmes as a strata property management company. So many issues with them while they were in charge. It honestly made me never want to live in a strata ever again.

Fantastic experience: I've dealt with many property mgmt companies over the last 10 yrs and I can say Pemberton Holmes (Duncan location) has achieved my goals of caring about the quality of tenants I rent to and the attention and care that my property needs as I'm an out-of-town rental home owner.

Fantastic experience: Pemberton has been assisting me since 2017 . I am very please with their serve and professionalism! Don’t hesitate to utilize them for your real estate management. Rick Thompson

Negative experience: Terrible. I have nothing good to say. I would not recommend.

Fantastic experience: Friendly property Managers. Treat their tenants with kindness and respect. I have lived in the same place for 4+ years and have never had a negative experience. Highly recommend!

Fantastic experience: We have been dealing with pemberton Holmes for 11 years now as they manage the building we live in. Mara goes above and beyond . Couldn’t ask for a better company to rent from! If something breaks it’s fixed and or replaced asap

Fantastic experience: I just want to share that Mara Robb is the best property manager ever. I have lived in my building for 5 years now and she has consistently done everything in her power to make me feel safe, supported and taken care of in my home. The building I live in is well run, affordable rent, and well managed. Thank you so much Mara for your care and excellent and consistent management!

Fantastic experience: I worked with Pemberton Holmes when my family was moving from the UK to Victoria in 2021. We were unable to visit Vancouver island in person, so the outside help from PH was vital. It also gave us some legitimacy that would not have come across in craigslist or Facebook communications with renters; we sounded suspicious as people from outside the country and were easy to ignore. Kim with PH was available to Skype and answer questions. She provided us with a video tour of the home we ultimately rented. She contacted the previous tenants to check on the landlord. We could not have done this without her.

Fantastic experience: Had the opportunity to rent two unites from Pemberton Holmes Langford location for 5 years. I had the honour of working with Miranda and briefly with Erin. Both extremely professional and very helpful with some issues that came up. Miranda was very quick to reply to emails or phone calls, made sure contractors were in communications and all round pleasant and cheerful attitude made me feel comfortable. It is sad to leave Pemberton Holmes, if given the opportunity, I would call on them to rent from again. Thank you Miranda, Erin, and the Pemberton Langford staff for a wonderful 5 years. All the best.

Fantastic experience: Pemberton Holmes has been an incredible company to rent from. I have rented with them for over a year now and it has been a very positive experience. Every request or inquiry is responded to immediately and I feel extremely safe and taken care of as a tenant. Truly a management company that prioritizes your needs and rights as a tenant. So thank you!

Fantastic experience: Excellent service as property managers, from the date we purchased the condo, until we took it back last year. All the property managers we have had over the past 19 years have been diligent, conscientious, and considerate in taking care of our property and tenants. Highly recommended.

Fantastic experience: It has been a great pleasure working with our Property Manager Jay Pham for the past year. He was fully prepared with notes and market insights for our very first meeting, and I knew right away that our property would be in great hands with Pemberton and Jay. He's always very responsive and on top of everything. We are very relieved and appreciative to have such an incredible manager looking after our property.

Fantastic experience: I have been with the management company for 15+ years and they are exceptional .Miranda is always on top of her game!!!! Sean L Real Estate Investor

Negative experience: My very pregnant sister fell on ice outside her building. Nothing that has been done has fixed the issue. When asked to do something more about it the maintenance staff and then Pemberton Holmes itself brushed her off. In the Winter the entire parking lot is often covered in a few centimeters of ice. People fall fairly often. Sooner or later someone is going to get seriously hurt. There's no doubt about it.

Fantastic experience: I've been a customer of Pemberton Holmes for many years now, as my property manager, and I can say that they're the best I've ever experienced as a tenant. They're always quick to respond, excellent on administrative details, and very gracious and polite to deal with. They have made my residency in Victoria so much easier. My thanks to Rosie and all the PH staff I have had the pleasure of interacting with!

Fantastic experience: Rosie, our property manager, has constantly been fantastic throughout our years renting, and continues to be the main reason we rent through Pemberton. Could not be happier.

Fantastic experience: I’ve lived in same place because rent is very reasonable and if any problems I email and I get a response with in 2 hrs. I love my place it is home.

Fantastic experience: Pemberton Holmes has been extremely professional and excellent to rent from throughout mine and my partner's tenancy. Our property manager Casey has gone above and beyond looking out for us and our home. I highly recommend renting from this property management company.

Fantastic experience: My experience with Pemberton and Mara Robb was absolutely incredible. Their entire process from application to move in was professional, seamless and very inviting. I highly recommend Pemberton Holmes if you're looking to either rent or list your property! A1 Service!

Negative experience: The property manager I had to deal with ( CR ) not only talks down to women, but also is VERY unprofessional. He doesn't like to deal with women who stand up for them selves. If you call the office to complain about him he will call you personally to attack you. HE will often ignore any valid complaints regarding quiet times, and plumbing issues. Save yourself the headache..DON'T CHOOSE PEMBERTON!!

Fantastic experience: Our apartment is an excellent value for its location, and the property management is very responsive to any and all necessary repairs. They have always acted very professionally.

Fantastic experience: I've been renting with Pemberton Holmes for a while now and I've found them to be extremely professional, trustworthy, and responsive and mindful with their renters. Had nothing but a pleasant experience so far :)

Fantastic experience: I have been living in a Pemberton Holmes managed property for 18 months and am very pleased with the experience. They have been very accommodating and quick to respond to any issues. They always provide ample notice before entering the unit. If you are lucky enough to have Damian as a building caretaker he is the best in Victoria! He's so friendly and clearly cares about the tenants he looks after. Very accessible and eager to help!

Fantastic experience: We couldn't be happier. Damion is the best ! Any issues that have come up , he has responded to and takin care of quickly as possible. We have been treated very well and made to feel appreciated which I think is a huge factor in being happy in your home when renting. Many thanks to Pemberton staff and Damion for everything!