REMI Realty Inc.

Expérience négative: Subject: RE: REMI Strata Management – Negligence and Unreasonable Exercise of Authority⚠️ The services REMI delivers to owners within this strata scheme are inadequate, as they frequently fail to exercise sound judgment or respond to our legitimate concerns. Delegating broad authority to strata management has, in turn, led to increased dissatisfaction among owners. REMI's strata manager, John Wang, has demonstrated a significant lack of competence, judgment, and respect for owner concerns throughout our dealings. Despite an active patio dispute currently under CRT adjudication, he has exercised his authority in an unreasonable manner that has resulted in damage to my plants and personal property.

Expérience fantastique: Gary Deline is an excellent Property Manager. Friendly, prompt, understanding & professional. Gary has treated me, as a realtor just great. Thank you Gary!

Expérience fantastique: Corina is great to work with, responsive and professional.

Expérience négative: Very poor experience with REMI Realty ⚠️ A non-emergency repair was done without consulting the owner, and a large charge was later applied to our unit No proper breakdown or justification was provided. After contacting the contractor directly, they confirmed the invoice does not match the actual damage Overall, lack of transparency and accountability. Would not recommend ❌

Expérience fantastique: Had an amazing experience with Ryan from Remi! I dealt with him for a short time at the new Aldergrove Town Centre. He was always friendly and would stop to take the time to answer any questions I had. Would love to deal with him again in the future!

Expérience fantastique: I am the Strata President at Addition and I just want to share with all of you that Kevin Middleton from Remi Realty is a fantastic person to work with. Kevin is constantly working for us by addressing the constant issues and deficiencies that Reddikop Ferrario have shit the bed on. I count on Kevin 100% to represent the owners and take care of all the issues.

Expérience fantastique: Kevin Middleton was a great help. You can tell he genuinely cares about the buildings he manages as well as the residents that occupy them. I felt heard, which is not something you usually feel from a Strata company. He was great!

Expérience fantastique: I strongly recommend REMI Realty. Patricio communicates really well, is very courteous and addresses and solves any problems promptly.

Expérience négative: Another terrible management company. Stay clear of any property that has them managing. Accountability and communication are non-existent with them. Have never had a good experience and many others with experience with them share the same sentiment.

Expérience fantastique: Hello, this is Gene Cordoni council member from the Moonlite, Grove in Maple Ridge and I just wanted to state that Scott Cooper that was a very good Zoom meeting that lasted approximately 35 minutes and you explained everything in a very clear and comprehendible manner…. Thank you very much for a meeting with Fred and myself yesterday as you had a very good understanding of how to explain our budget sheets thank you very much and have a great day from yours truly Gene Cordoni unit number 37 moonlite Grove

Expérience fantastique: I was happy to hear the presentation last week. We went over all of our statements and reports and it really helps to do this. I feel clear about the information. Thank you for arranging this and for overseeing our finances.

Expérience négative: Very poor communication and management of strata is just disappointing. Update: Your reply “We were unable to locate your name in our records of registered owners or tenants” just goes to show how incompetent you are, the building is managed by new management after you were kicked out 3 months ago! Just you replying 3 months later goes to show how poor your responsiveness is. Wei Pan the strata manager is one of the most incompetent people I had to deal with. What a Joke you guys!

Expérience fantastique: It’s always a pleasure working with REMI Realty Inc., and John Wang stands out for his professionalism and reliability. At Beyond Landscaping Ltd, we truly value our ongoing relationship with John Wang at REMI Realty Inc. John’s organized, proactive, and easy to work with—qualities that help keep every project on track and stress-free. His clear communication and consistent follow-through make him a trusted partner. We're looking forward to continuing our successful collaboration. — Beyond Landscaping Ltd

Expérience fantastique: Mia was incredibly helpful and friendly—she assisted us with setting up the buzzer quickly and efficiently. Thank you for your excellent support!

Expérience négative: Hi, I request to order the fobs. However, there is nobody do the jobs from Remirealty. Do you guys need me to go to the office in person and expose to the public what kind of employees are so irresponsible ？？？

Expérience fantastique: Carol at Sun Tower is always so friendly and welcoming. Any time I have an issue, she does her best to sort it out quickly and smoothly. It’s really nice having someone like her around—hope there’ll be more people like Carol on the team!

Expérience négative: worst management company. our buildings strata manager continuously takes more than a week to respond to emails and when we get a response she is more than unhelpful. both myself and my landlord have had this same issue. pretty frustrating when you’re contacting them to get help with already frustrating issues…

Expérience fantastique: Excellent Support & Services during the urgent requirements in weekend for the completion of the customer's request. Mrs. Corina PATERSON, Assistant Administrator has already given all full responsible services to the customers requested. XHPHAM

Expérience fantastique: Elton from REMI Realty is an outstanding strata manager who truly goes above and beyond to care for our building’s needs. As a strata member, I’ve had the pleasure of working with him, and his dedication is evident in everything he does. He is incredibly responsive, ensuring that any concerns are addressed promptly and efficiently. Elton also takes great care in making sure we follow strata regulations while maintaining a positive and cooperative environment. His professionalism, attention to detail, and proactive approach make managing our building smooth and stress-free. Any building would be lucky to have him as their strata manager. Highly recommend!

Expérience négative: I live in a building ran by Remi in Langley. I’ve had a constant issue of my neighbour smoking weed on their patio (both patios are connected) it’s been an ongoing issue for 8 months and nothing has been done about it. My partner is pregnant and it’s not good for her, our baby, our dogs or myself to be breathing that in all the time. We keep sending in more complaints but nothing happens. Tired of it. Only thing they actually manage or care about is making sure tenants don’t park in visitor parking, even though the building lacks enough tenant parking and all the street parking gets taken up for blocks. After my experience of never live in a remi managed building again.

Expérience fantastique: Jelena is one of the best managers we have had in a very long time!

Expérience négative: The staff at 6537 Telford Ave in Burnaby are not helpful. I spoke to a man at the front desk a couple weeks ago and he was very rude and dismissive of me. He didn't speak English well so maybe it was a cultural thing? This is not how you should speak to people....

Expérience fantastique: REMI has managed our commercial strata since 2008. We have seen managers come and go. This is common for the industry especially in the labour market now with everyone moving from job to job chasing a few more dollars. Our current manager Gary has been our best PM, very organized and responsive to problems that arise with our aging buildings. Thanks for the good work REMI!!

Expérience fantastique: Been managed by these guys for 12 years and they've been great

Expérience fantastique: We have been with Remi for 1.5 years now and honestly Giles is the best manager we had. We went through 3 other managers before this and they all were bad and we almost switched companies until Giles came. He is very professional and very good at his job. We appreciate his work. What makes a company a good company is there employees, Giles is representing Remi very well.

Expérience fantastique: I recently had the pleasure of working with REMI Realty, and I couldn't be happier with the service I received. The team, especially Corina Paterson, was incredibly responsive and helpful throughout the entire process. They addressed my concerns promptly and ensured that everything was handled smoothly. Their professionalism and dedication to client satisfaction are truly commendable. I highly recommend REMI Realty to anyone looking for reliable and efficient property management services. Thank you, REMI Realty, for your outstanding service!

Expérience négative: Having a terrible situation with this agency.. Terrible mismanagement of urgent situation. Reported early morning that there is a bird screaming somewhere in my house, likely at the attic, scaring me and kids. 6 hours passed since the report and no-one attended my house to fix it.

Expérience fantastique: Best property management company!!

Expérience fantastique: I cannot not recommend my strata manager, Allan Black highly enough! Allan has consistently gone above and beyond in his role, demonstrating exceptional professionalism and dedication. His proactive approach to addressing issues, clear and timely communication, and deep understanding of strata management has made a significant positive impact. Allan is always approachable, responsive and efficient in resolving any concerns. Any time I have contacted Allan I have heard back in less than 10 minutes and had my issue resolved immediately. I am incredibly fortunate to have such a competent and reliable strata manager. Thank you Allan!

Expérience négative: Really poor service.

Expérience négative: Our condo building has been using REMI Realty as our strata management company for two years, and our council Has experienced huge problems from continual strata manager turnover and lack of proper follow up from strata meetings and acting on directives. The problems are endless and that is the reason why I am posting this when normally I don’t like to give negative reviews, but I want to spare other strata buildings the same kind of headaches we have experienced. We had four strata managers in one year, and we finally decided as a council it would be best to part ways with REMI Realty, but when we discussed this with the president, Wayne Cau he disagreed and said it should go to a Special General Meeting. The owners of the building voted in favor of changing the management company, so in the end We are moving on, but I have never experienced such disorganized service before from a company. Many of the comments in these reviews are correct, as I too, have observed frustrated vendors who have not been paid in a timely manner and there have been many promises, but in the end the talk does not equal the walk at Remi.

Expérience fantastique: Last week we had a very windy night. In the morning as I left for work I saw that some of the siding on the front of my unit was pulled away from the building with one end of it blowing in the wind. I took a video and emailed it to Allan at REMI Realty Inc. I was concerned that it may get worse if not dealt with quickly. Allan responded right away and said he would do his best to help ASAP. By the time I got home that evening it was fixed! Fantastic and speedy service! Thank you so much!

Expérience fantastique: As a business contractor I really enjoy dealing with this property management company. Always a pleasure and friendly.

Expérience négative: The kids on my sons hockey team can manage a building better than remi. 0/5

Expérience négative: My experience has not been the best; when our condo was constructed, they stated they were taking over, so there were a lot of ongoing issues. But after six months, I am still having trouble getting my intercom fixed, and my condo's rates increased during the first year of occupancy. My issue is the lack of assistance; they will say something is being worked on or offer a remark to buy more time in eyes (all documented). I have been writing them for the past six months back and forth and can’t get a phone number to speak to someone higher in charge. Issues for example a security breach that permits entry to our floor's elevator, add a backup number to my intercom, and address the intercom's inability to open doors. These little things make me wonder why everyone else has been telling me that things should not be this way and that their strata have been trouble-free from the beginning.

Expérience négative: If I could give 0stars I would. I rent a property managed by REMI and they are by far the worst. We have trash outside, no garbage bins outside the buildings and the dog park is never cleaned up and filled with waste. It takes them forever to respond to email inquires and they dont enforce any rules. They send a letter asking us not to over fill the dog waste bin yet dont clean it. They are the worst company and I highly encourage anyone not to rent/buy a townhome/condo if these guys are your strata.

Expérience fantastique: Mia was able to assist me with the problem and I am very happy with the service . The issue was solved very fast . Thank you !

Expérience négative: We asked the Remi and Ventura ave manager to set our buzz number,empty our locker(someone else put their stuff in our locker) and issue us parking passes.Its been two months.After too many emails and calls they did nothing.Even our two cars towed as well. Garbage management company

Expérience négative: I saw the last respond from REMI realty inc to Jasmine li said "managers are required to all enquiries with 2 business days." Then why we sent emails to Andy Song since aug 6th, we got no responses for 12 days? During this 12 days, we have called 5 times and he has not even replied or called back once. this is how remi manager's stander to calls and emails? and he finally got back to us was due to we complained to his direct manager. even until now, we are still waiting for requesting documents under spa section 35 (2) (b), owner has right for access. As strata management company, they only reply strata council and ignore owners' request. they can't fairly treat owner as customer and their managers especially andy song has lack of experience. only thing he know how to handle issue by hiding himself on the side. this is the way remi show people what kind of professional team you have and how assist owners/tenants' enquiries right way?

Expérience négative: REMI was the strata management company hired by our developer prior to completion so we had the misfortune of working with them for about 6 months before finding another strata company. The company more or less scammed us, charging us 7 months of full management while offering barely any services. Things started poorly right off the bat when we were assigned the strata manager Evelyn who provided little to no service during her time. Meeting minutes and financial statements were riddled with errors and the amended bylaw was never even made available to the residents despite the council's repeated pleas. Evelyn failed to reach the garbage company in a timely manner, resulting in the strata not receiving garbage collection for weeks. Then she claimed that she couldn't reach another one of our contractors, stating that the phone number was out of service but a council member was able to easily reach the same number with zero issues, implying that she never tried to call at all. She responded to fewer than 5% of our email/phone communications before abruptly taking a medical leave. It appeared obvious in hindsight that she was simply unable to perform the job, begging the question as to why REMI assigned her to manage our property to begin with. Evelyn was quickly replaced by Mark, who was personable but clearly inexperienced. When we flagged to Mark all the unaddressed strata issues, he was simply incapable of dealing with them due to his obvious lack of knowledge (i.e. what to do when there appear to be errors with the strata electrical bills). He provided us with minimal services before suddenly disappearing without a trace. We only later found out after weeks of no service that Mark had left the company. One would assume that REMI would promptly inform us of this but it is very telling that Mark only worked with REMI for ~2 months before moving on. After Mark left we were never assigned another strata manager. The council was basically left to fend for ourselves while continuing to pay a monthly management fee. It is an absolute shame that companies like REMI exist and I would advise against any stratas or developers working with them.

Expérience négative: Incompetent and unresponsive. One of the worst strata management companies myself and the strata council have had to deal with.

Expérience fantastique: Had a experience recently where both myself and my neighbor had some issues with our plumbing. Contacted Remi and within a day had a technician on site along with the specialized equipment to fix the issue. Much appreciated for the help!

Expérience négative: Looking at Remi as a new Manager for your Strata? As the Council President of a Strata Building that used Remi for 2 years, I have one word of advice. Dont!

Expérience négative: Non responsive

Expérience négative: Poor service. Edit: in the year since I left my review things have only gotten worse.. this is absolutely the worst strata management company you could possibly imagine. They ignore everything asked of them but have no problem cashing out cheques. I’d love to contact their VP .. just give me 5 mins alone with them.

Expérience négative: Thinking about using Remi Realty to manage your Strata building? As the Strata President of a complex that worked with Remi for 2 years, I have one word of advice. Don't!

Expérience négative: REMI has been unresponsive and our annual budget has not been completed since 2021. This all started after one of their property managers left the company. They have since ignored our strata.

Expérience fantastique: Excellent to work with setting up our multiple units and really competent keeping the accounts in order! Compared to our old management company its like night and day

Expérience fantastique: I am working with Taylor Hoffman at REMI realty in Fernandina beach Florida . She is amazing . So willing to help ( I’m long distance by the way ) . She has been video touring homes for us and trying to find what we need . Honestly she’s gone above and beyond .

Expérience négative: Contractors Beware of these crooks. They do not pay their bills. I have left several messages through email and phone calls to the property manager and receptionist. The receptionist had told me that accounts payable had mailed a cheque in October and nothing. Another phone call revealed that they never received my invoice and to please re-submit it ( Again in the begining of November) another phone call revealed that they have received it and I should expect a cheque in the next 3-5 days ......crickets. Last week another phone call revealed that they didn't receive any invoice and that I didn't exist. Today I attached the same invoice demanding to speak with the accounts payable department directly to confirm weather or not they received my invoice and to do so within the next half an hour. I receive a phone call from the same receptionist that has been playing me for 2 months stating that they were the accountant. I asked her "Are you sure"" you sound an aweful lot like the person i've been speaking to this whole time. Then they say , I am calling on their behalf because their phone lines are down. My God. The lies and miss-management from this company. Keep my money as long as you need cause you're going to need it.

Expérience positive: Reception is always friendly but it's often hard to get ahold of our property manager

Expérience négative: Impossible to get ahold of Impossible to deal with

Expérience négative: Renters or Investors beware! Renters (Investors scroll down) I rented a townhouse managed by this company. I ended the tenancy properly and was refunded my damage deposit via regular mail. In this day and age of computers, a simple transfer of money takes literally 2 minutes, but they prefer using regular mail to give your money back when they force you to use automatic bank withdrawals. Right... The bigger issue is that they did not turn off the the automatic withdrawal and took yet another month's rent (thousands of dollars) after I was no longer renting from them. Oops some would say. I have sent multiple emails to get "reimbursed" for this money but to no avail. A few phone calls to supervising managers were ignored. I guess my recourse is small claims court. Not sure how many of us can go for long without 1000s of $ of our own money. Investors During my 2+ years of tenancy, I was visited by the property managing company only once. That was after the 2 year mark when they switched employees. Not much supervision there. Good thing I was a model tenant and did not destroy the place. Update I have attended their office in langley in person and explained the situation once more. No one was available to meet with me. Neither did I receive a follow up phone call until two days later telling me my situation was being looked after. I was eventually given my money back. No words of apology other than from the poor sweet receptionist who took my information when I went to their office. For a client based, personal relationship company, they fall far short of providing the most basic service. Utterly disgusting.

Expérience négative: REMI is getting kickbacks from contractors and making their customers to pay more. We have fired REMI about 2 years ago and started to realize items were not what REMI claimed back then. Back in 2018-2019, the council asked REMI to find a new garbage/recycle collection company as Smithrites( GFL now) was doing a poor job. REMI's strata manager at the time, Joe Rogers, told us he contacted the city and city would not come to pick up garage, recycle, and organics due to the driveway is too small so private collection was the only option. In fact we have asked the same request even before 2019, we got the same reply from REMI. That was a lie. We just switched to city collection and the city representative told us the city has always provide services to townhouses like ours. In addition to this lie, city will charge all resident organic and recycle service fee in their utility bill regardless if we are using city's or private services. Basically we have been paying doubled not only to GFL that's a lot more expensive than the city's as well as city services we did not use. It also happens that one of the GFL manager, Nick Kumar, the person in charge left a 5 stars rating here. REMI scammed us. It is obviously to their benefit and made our strata over paid close to $9000 of city service we did not use over that last 7 years as well as more expensive service of GFL private garbage collection. People be aware of their practices.

Expérience négative: If I could rate them lower I would. 1 star is an insult to this rating system. In my opinion; they are an awful management company and I wouldn’t hire them if they were the only property management company around. They seem to have a ridiculous level of manager turnover. They appear to struggle with keeping track of their properties. They appear to take forever to communicate with clients. They seem like they don’t even look at their files. They come off as inept and clueless. I could go on and on with specific examples. i would advise people to find someone else, even if they’re desperate.

Expérience fantastique: We have tried three strata management companies, REMI Realty is by far the best. Their staff is always very polite and responsive. For the first time, we actually see invoices attached to our monthly financial statements. Our last management company refused to give us the invoices we paid to contractors. Highly recommend them!

Expérience négative: Literally have been sharing my issues with Alran and Wayne since September 2021. They haven't even been able resolve one simple carpet cleaning request. They promised towing signage would be up for a month now, i had to call the towing company to hear that the payment is still outstanding. What are these people doing, twiddling their thumbs?

Expérience fantastique: Thanks for your help

Expérience fantastique: My experience working with REMI REALTY has been extremely positive. The employees are very professional and very quick to respond to any phone calls and questions. They are very patient and friendly and work effectively. I would highly recommend REMI if you need someone to manage your building.

Expérience négative: Slow responses although they did eventually respond

Expérience négative: I have a serious criticism of Mark Yee Fung as he refuses to do any work. There is a leak in the ceiling in my kitchen and he said if there is no active leak, then it is our responsibility to fix it, but the leak is active in my opinion. If he refuses to even check, then I guess Mark will have to fix it if the leak becomes too serious. Is this too hard to even check? I would understand if the leak wasn't too serious, but Mark Yee Fung is gaslighting people who have serious problems with their home, especially to women and he doesn't want to work. What is he even doing? Like seriously?

Expérience fantastique: Appreciate the prompt and complete service that Ken Colosie and REMI have provided. Really great team deal with!

Expérience fantastique: Ken Colosie has been extremely helpful and happy to help answer any questions that we've thrown at him. Appreciate the service!

Expérience fantastique: Really happy with the service provided by the team specially Kenny. He is very responsive and always makes sure that the owners get the response on timely manner and the way which help relieving the stress from owners. Thanks Kenny, keep up the great work! Really happy with their service.

Expérience fantastique: I am very impressed with Ken from REMI. If you're looking for a property manager that is going to "make it happen" then Ken's your guy. Since Ken has been our property manager, he has knocked off a ton of items from our "outstanding issues" items from before he was instated as our manager. He prioritized items that were important to us, like security and deficiencies. Thanks to Ken's work, our council will now be able to address issues of theft and vandalism within our building. Looking forward to continuing to work together with Ken as our Property Manager. We trust him to get the job done.

Expérience fantastique: Working with Kenny Colosie has been a great experience thus far. He has made issues in our complex be resolved in no time at all and gives us many options on how we could go about it. Not only is Kenny responsive but he genuinely cares about the issues when they happen. I feel that I always can breathe a sigh of relief when something arise because I know that Kenny will make it the best and smoothest possible situation for us.

Expérience fantastique: I have been working with Ken Colosie on some projects. He’s very professional, responsive and jumps on things immediately. It's a pleasure to work with him.

Expérience fantastique: super nice people and very helpful!

Expérience fantastique: Kenny Colosie is always prompt and proffessional. Gets the job done right. Remi is a good company with great people.

Expérience fantastique: Ken from REMI is very professional and pleasant to work with. I can highly recommend REMI.

Expérience fantastique: Great service, thanks to Mark for being so helpful.

Expérience fantastique: Remi Management has been overseeing my Condo for the past 2 years. Our Strata Manager Ken has been nothing but amazing and very effient when communicating concerns back. Also - Front office staff very knowledgable and helpfull when trying to navigate throuth the Strata Owner Webcase portal.

Expérience fantastique: They are always very kind and help us. We appreciate.

Expérience fantastique: Atlas Power Sweeping has been working with Kenny Colosie for years. He has a keen eye to detail and ensures his properties are always well maintained. Great company to deal with!

Expérience fantastique: Strata Manager, Ken is fantastic! fast responses and very friendly (almost too friendly ;) ) i would 100% recommend Ken and REMI to anyone looking to switch strata management.

Expérience fantastique: For nearly a year we have had Kenny Colosie as our Strata Manager. We have a young and developing complex and Kenny’s experience in the industry has helped immensely. He is professional and very quick to respond to issues big and small. He has taken on the role of our manager during the pandemic in stride and has helped us transition to online meetings seamlessly. Thanks for all the great work Kenny!

Expérience fantastique: The professional team at REMI puts the clients first through great communication and follow up. I have worked with Ken C. for years and his attention to the individual needs of each strata are top-level!

Expérience fantastique: I would like to complement Kenny Colosie on his professionalism and quick response to the information we require while working on projects for the stratas we service .

Expérience fantastique: I highly recommend REMI Realty. I have worked with Ken Colosie on numerous occasions where he is always very prompt, courteous, professional and friendly. You are in good hands with him.

Expérience fantastique: On April 16th 2021, I bought a TH in Dwell, 105 Blvd Surrey BC. The most likeable features of REMI are their electronic strata fee management, digital communication and prompt response. Notably, Kenny Colosie, Sr Strata Manager is approachable with high responsive rate. As a new home owner, I had few things to address such as clean patio, online portal address fix and noise complaints. Ken responded promptly to my emails (I amazed about his quick replies) with necessary information to address them. Somehow the previous occupant didn't maintain the grass area of the patio. Once I emailed Ken about it, he took steps right away to clean them up (See pictures). Other notable person is Corina Paterson from his office who fixed my address in the REMI online portal. It will come handy during tax filing time. Thank you, Ken and Corina. Keep up the good work.

Expérience fantastique: It was a pleasure working with Remi after the disappointment of other companies. Kenny Colosie went over and above to help me with my issues. Highly recommend them to all my colleagues.

Expérience fantastique: Kenny is professional and nice to work with.

Expérience fantastique: Just reunited with Mr. Kenny Colosie. I Have worked with him lots over the past few years, always professional and a pleasure to deal with.

Expérience fantastique: Kenny is our contact with REMI and he is the best and most professional representative we have had. He has made our experience with REMI excellent

Expérience fantastique: I have dealt with REMI on a number of occasions and they have been great to deal with. Kenny Colosie have been extremely responsive when we need something urgent. Day or night he has been available to solve issues and get documents to us in a time of need.

Expérience fantastique: Would highly recommend REMI to all my friends. They are very responsive and deal with concerns in a timely manner. Ask for Kenny, he'll help you out!

Expérience fantastique: I've dealt with several different property managers over the years, and like many others have been frustrated with poor communication. However, the team at REMI has proven to be professional and responsive. Ken Colosie has demonstrated his commitment to his clients with respect and professionalism, and I recommend his services.

Expérience fantastique: I’ve always been impressed with the professionalism,communication and punctual responses from Kenny and the team at REMI. Clearly shows how much they care about their clients and trades! Highly recommend

Expérience fantastique: Ken was great to work with, very informative and hard working. Would highly recommend

Expérience fantastique: Mr. Kenny Colosie is an excellent property manager. I had been working with him on a new project. I have been very impressed with the professional service and responsiveness of the team at REMI. Great company, Highly recommend!

Expérience fantastique: I have nothing but good things to say about REMI! especially Kenny Colosie. As a contractor who works with a lot of different property management companies it is always appreciated to receive fast and professional responses to ensure we both can provide the best service to our clients and Kenny always delivers. I would 100% recommend.

Expérience fantastique: I have been working with Kenny Colosie from REMI realty on a new project in Burnaby and it has been a real pleasure. He is very responsive and supportive. Very happy to have him and his team at this beautiful building.

Expérience fantastique: I have been dealing with REMI for a number of years and their staff has been a pleasure to work with. Great communication and strata managers who go out of their way to get what their strata councils request. Keep up the good customer service, Kenny & team!

Expérience négative: STAY AWAY IF YOU WANT PROPER STRATA ASSISTANCE! Trying to get any assistance from the strata manager is IMPOSSIBLE. It’s been 3 months trying set up a simple appointment and still to no avail. If I could move right now I would. I will make sure my friends and family I stay away from ANY REMI REALITY related properties in the future. What’s the point of leaving voice messages and emails if they’re just going to be ignored.

Expérience négative: Terrible company to deal with, unresponsive and judging by the responses to the other reviews not able to take criticism and make amends.

Expérience négative: Worst Strata management ever.

Expérience négative: Already off to a bad start and we haven't even had them for 2 months! We inherited REMI November 1 2020, since today nor since anytime before today have I received any mail or email from them, noticed today after going through bank statements that my Strata fee hasn't been taken out of my bank account. I'm fuming as I am now 2 months behind in strata payments. they claim they emailed the email they were given by the previous property management even though that person has never even contacted our previous management. I don't understand how I was not contacted sooner either through mail or calling. This could of gone on months and could of effected us very negatively. I personally find it unprofessional and irresponsible of them to not have tried contacting myself.

Expérience négative: This company is the worst of the worst. One of the managers (Elton) is impolite, unprofessional and disrespectful. He doesn’t respond to calls or emails unless it’s on his terms and when he’s ready to communicate. They do NOT address any issues and take countless amounts of money without doing any work. If this company does address the problem you are seeking them to solve, they procrastinate until the problem gets much worse or you pay for it on your own. Stay far away from this company! Edit: I am a renter at one of the properties Remi Realty manages, not owner. I’ve seen emails (that my landlord has sent me) where the senior management calls me a difficult tenant, amongst other names because I refuse to live in a rental that has constant noise day and night. I refuse to be harassed and belittled any longer by Elton, hence why I asked that he no longer communicate with me directly and to only have communication with my landlord as I am a renter.

Expérience négative: If you’re in the market for a new home. Make sure REMI isn’t your strata company. They’re the absolute worst. I lived in a building managed by REMI in Brentwood and bought a new apartment in Surrey. And, these guys are just terrible and never helpful. No other strata company’s given me more trouble than this one. I would like to point out that they are letting their staff write 5 star reviews. This is against google policy. They are just as dishonest on here like they are in real life. Stay away.

Expérience négative: We are a 5 year old small strata with 14 units only. REMI was assigned through the developer as our strata management company. Within this 5 years, we had 7-8 managers changed. The owner, Wayne, is very knowledgeable; however, the good part stops there. Out of the 8 managers, Heath, was the only one has done a decent job other than Wayne himself. Wayne had to step in to be our manager as there were not enough in his company at the time. Things really started to go downhill starting with the 6th manager, yet the 6th manager was still responsive and trying to get things done. At this point, issues arise would take about 2-3 months to complete. Also I started to realized some of our service providers did not get pay in time. An electrician contacted me he has not been paid 2 months after the work was done. It took REMI another 3 weeks to get everything sorted out. The 6th manager stayed with us less than 1 year, the 7th manager named Nikolay Lebedev took over. This is when the real nightmare started. Every single issue was dragged on, nothing was organized. Multiple fines were not apply to the owners even after CM approval after 3 months. Payment to the vendor was late for 3+ months. He can't even get quotes for windows and gutter cleaning for 3 months. If there were quotes, they were a ridiculous amount that no way would be approved by the council. In addition the end of the year financial statement, many charges were placed in the wrong categories. There were so many things piled up that it took our last council meeting 2hr and 45 min to complete. The usual council meeting time is average 45 min. During the last council meeting, Nikolay was still warning me I should not pressure him to complete his tasks. With that said, Nikolay wasn't really getting anything done. Also they charged a $735 just to be onsite supervising for about 4 hrs for strata engineers to do the 5 year warranty inspection. Which I personally think it's a ridiculous amount to pay anyone to watch someone do their work. At the end I was doing half of Nikolay's job. Enough is enough with REMI and their employed manager's quality. Complaints made to Wayne and Wayne did not act in time. All council members agreed to change out REMI. Shortly after we decided to change management, Nikolay forward a news where REMI is going to increase their service fee by 80%! Reason because they were doing developer a favor to keep the fees low and it is hard from them to get managers in this growing environment with all the new building coming out. It becomes a no brainer for us to look elsewhere. Now at the last manager with less than 1 month with REMI, we still can't get complete gutter cleaning quotes on time from REMI. It has been 5 months now. Decision was not to deal anymore business with REMI that only complicates things. There is obviously something wrong with this company. My guess is they are not paying the service providers on time so no one wants to work with REMI thus we are not getting any quotes back. Also maybe the managers are overworked and underpaid so they can't complete their tasks in time. Whatever the reasons are, we are paying REMI monthly yet our strata is being treated like a unwanted child. Wayne is a very knowledgeable guy; however, working with REMI has not been a pleasant experience for the last 2 years. PS it is true they have their own employees to come give them 4-5 stars reviews. Kenny Colosie himself has 2 and 1 from Heath Purssey. Update: All these negative reviews are spot on with my experience. 1. We did not set the price, it is within REMIs freedom to do so during the 5 years. However, raising it by 80% suddenly it's clearly you dumped us. 2. Your managers are so incompetent, I had to organized lists of issues for them to keep track and still they got lost in the way and still not able to get anything done. Also your manager that just left your company managed to messed up everything and left a big mess for us strata to pick up. Smooth transition for you now we are cleaning up the aftermath that REMI has done.