Gestion SAMURAI

Expérience négative: 1 star only because I can’t put 0. Our condo members have been having a hard time receiving proper services and timely responses from this management company.

Expérience fantastique: The best

Expérience fantastique: Best service I ever received. I recommend it to anyone.

Expérience fantastique: Excellent gestionnaire! Fiable et toujours disponible lorsqu'on a besoin de lui. Je recommande fortement (spécialement pour les copropriétés en démarrage)

Expérience négative: Garbage

Expérience fantastique: Entreprise Fiable, excellent service

Expérience fantastique: We are in #707 at 1971 rue du Hâvre, MTL. We are in contact with management teal SAMURAI and we always receive the excellent service, especially Marie-Anne, who is very kind, helpful and professional!

Expérience fantastique: Top tier property management services. Very knowledgeable, professional and effective team.

Expérience négative: Absolutly horrible service. Rude staff, never get a call back even though i was promissed a call back within 48 hours. Upperbee requests are never completed in a timely manner and closed for no reason. I called the main line and "Oliver" answered who calims to not work for the company but answers their phones and takes messages for them. seems like a breach of privacy. Overall very poor, slow and unprofessinal service.

Expérience positive: Very realable,easy access through UpperBee. More difficult by phone.

Expérience fantastique: Reliable and focused on customer needs.

Expérience fantastique: Nice to use

Expérience fantastique: Highly skilled and dedicated

Expérience fantastique: Service très réactif. Qualité à tous les niveaux d'intervention. bravo!

Expérience fantastique: They're prompt, professional and still maintain being friendly. The building they maintain are safe and the infrastructure is reliable. You'll always find someone answering your queries or concerns with the promptness we need in our fast paced lives.

Expérience fantastique: A trustworthy team that delivers excellent results every time.

Expérience fantastique: They are doing good service

Expérience fantastique: awesome service in town

Expérience fantastique: Their commitment to property maintenance and tenant satisfaction has made things stress-free.

Expérience fantastique: Gestion Samurai is our new condo management company. I have nothing but positive comments concerning the staff whose customer services are top-notch. The owner and general manager, Roger Abdalla, has a wealth of knowledge, and I appreciate working with him. He is efficient and his advice is usually spot on. As well, he is respectful in dealing with our residents, which I appreciate. Here's looking forward to 2025!

Expérience fantastique: Nice

Expérience fantastique: Excellent service! I was trapped at home because of a key problem on a Sunday and the management sent promptly at 8 am on the same day a person to help.

Expérience fantastique: Sorted me out !

Expérience fantastique: I had a drainage issue at home, and Gestion Samurai provided excellent service. The team was professional, quick to identify the problem, and got the repairs done efficiently. Pricing was fair, and they left everything clean. Highly recommend for anyone needing plumbing services!

Expérience fantastique: damn they work like a charm

Expérience fantastique: Great

Expérience fantastique: Very happy with their service

Expérience fantastique: Quick response to my request! Thanks!

Expérience fantastique: Highly recommend Gestion SAMURAI for their dedication and expertise.

Expérience fantastique: Best , 5 Stars

Expérience négative: Since this company took over our condo, it has made our experience terrible. There’s no communication whatsoever. I tried to speak with them many times and it almost sounds like an AI talking to me. It’s very weird, I wouldn’t trust this company and wouldn’t recommend.

Expérience négative: Absolute worst “management” company ever! No attention to the homeowners requests. Monthlong wait times to get a response and 0 solutions!

Expérience fantastique: Good service. They were timely and very supportive.

Expérience fantastique: Good service

Expérience fantastique: I had the pleasure of working with Gestion Samurai over the past handful of years, and I cannot recommend them highly enough! Their professionalism and attention to detail were evident. Roger is incredibly responsive and always ready to address any questions or concerns his clients or business associates may have. What really stood out to me was their commitment to their large array of clients, taking time for each one as if they were their only client. Quality service and care with every interaction. If you’re looking for a trustworthy, efficient, and friendly property management team, look no further. They truly are the best in the business!

Expérience fantastique: Easy to deal with. Pays promptly

Expérience négative: Asking for information and we get silent treatment. Try to get something done and nothing gets done. Good luck with them.

Expérience négative: A very difficult company for co owners to have to deal with. We can only hope for the day they no longer have the contract.

Expérience négative: Terrible management company. Does not follow our declaration. Tickets unread and unanswered for weeks and months.

Expérience négative: I am not impressed with their service as our Management Team. They are very slow to respond, if at all. Update: they are the worst management company we have ever dealt with.

Expérience négative: Unresponsive- closes work orders before they are done, didn't do a study of our syndicate before and actually broke several by laws. Wouldn't recommend

Expérience positive: They are having hard time controlling condo association. Not posting correct information about pool time or notify of pool closures due to water conditions. Slow to answer questions but when they do you and several people answering

Expérience fantastique: Very pleased with Gestion Samurai. They are professional, organized and responsive to our needs!

Expérience fantastique: I recently needed to have my garage remote control replaced and contacted Samurai (my condo management team) for assistance. I was pleasantly surprised by how quickly they responded and mailed the replacement to me right away. The service was efficient and hassle-free, and I truly appreciate their prompt attention to my request. Initially, I was not informed about the cost of the replacement beforehand, which was a bit surprising. However, after expressing my concern, Samurai management apologized for the oversight and acknowledged the importance of better communication regarding fees. Overall, I'm very satisfied with the quick service and support from the condo management. Their willingness to address and correct issues shows their commitment to customer satisfaction.

Expérience fantastique: Responds quickly to concerns and questions. Knows how to control the properties’ budget.

Expérience négative: Not responsive

Expérience fantastique: Manages my condo in Lachine. Very responsive and helpful. Really enjoy having Gestion Samurai managing the property.

Expérience fantastique: Amazing service. They were professional, timely and very supportive. If I could give 10 stars I would. Highly recommend this service

Expérience fantastique: Merci pour votre rapidité et votre service exceptionnel.

Expérience fantastique: Gestion Samurai provides a great service in the greater Montreal region. Professional and personable, if you own properties, or are looking for a quality condo, do consider enlisting their services.

Expérience fantastique: Gestion Samurai has been readily available and accessible for urgent matters.

Expérience fantastique: Awesome

Expérience fantastique: La gestion Samuraï offre un service client vraiment remarquable. Leur rapidité et leur professionnalisme rendent l'expérience très agréable. Merci !

Expérience fantastique: Good service !!

Expérience fantastique: Roger is a very professional property manager always ready to find a solution and exceed expectations!

Expérience fantastique: A very good management Vraiment des professionnels

Expérience fantastique: This is a top notch property management company! I've dealt with a few in my career, but must say that Roger and his team of skilled experts will always exceed expectations. You guys are the best!!

Expérience fantastique: Thank you guys for all you help. Really appreciate it.

Expérience fantastique: Roger and his team act fast. Nice team!

Expérience fantastique: Gestion SAMURAI consistently identifies top-notch partners to deliver prompt, high-quality service to their customers. Roger, with meticulous attention to detail, ensures that properties are maintained immaculately, contributing to a remarkable living experience.

Expérience fantastique: WOW WOW WOW! Spectacular service and attention to details. Roger is a rockstar!!!

Expérience fantastique: Efficace

Expérience fantastique: Best service i had in a long time! 10/10 A1

Expérience fantastique: Amazing service. They were professional, timely and very supportive. If I could give 10 stars I would. Highly recommend this service!

Expérience fantastique: Great service, the company replied to our questions efficiently!

Expérience fantastique: Très bon travail, suivi efficace ! Merci !

Expérience négative: Nous avons eu une très mauvaise expérience avec Gestion Samurai. Ils n’ont pas respecté leur contrat. Les visites à notre immeuble étaient quasi inexistants alors que le contrat stipule 4 X par mois. Ils n’ont rédigé aucun procès-verbaux en un an. Pire encore, ils ont fait très peu de suivis pour régler des problèmes importants chez des copropriétaires (lors des dégâts d’eau par exemple). Par contre, ils ont une stratégie très efficace pour obtenire des étoiles ici, mais ce n’est assurément pas mérité.

Expérience fantastique: Fantastic service. Great team. Only the best with Samurai.

Expérience fantastique: Samurai does an incredible job, always providing fast solutions. Roger & his team are superb! Highly recommended, from the contractors to the customer service, it’s all top notch!

Expérience fantastique: Roger is extremely caring, when ever we have an issue, we don’t have to worry about anything he will handle everything! Great service and communication! Hires the right contractors like Jackson renovations Inc they are meticulous and very kind to work with!

Expérience fantastique: My front lawn was an absolute disaster, no one would even respond to my calls. As soon as Sean arrived he was attentive and dealt with the landscaping issues immediately. Highly recommend 10/10.

Expérience fantastique: Really enjoyed working with the team at Gestion Samurai. Professionals and very knowledgeable. Recommended!

Expérience fantastique: Excellent service. Highly recommend.

Expérience fantastique: Best in Montreal

Expérience fantastique: Roger has been great at helping us with any requests we’ve had so far. The service provided is always quick and efficient.

Expérience fantastique: Great

Expérience fantastique: Excellent service best proper managment 10/10

Expérience fantastique: Roger is a great professional property manager！He listens and very responsive, provided solution quickly. Gestion SAMURAI is no doubt the best one. appreciated your dedication.

Expérience fantastique: Roger et Ahmed sont toujours disponible, ils repondent toujours vite a mes requettes

Expérience fantastique: Roger is professional, efficient and informed. Any questions are answered promptly

Expérience fantastique: Any request that I’ve had taken care by Roger has been fulfilled in a timely and efficient manner. Thank you for your services!

Expérience fantastique:

Expérience fantastique: Excellent work and very friendly service from Philip!"

Expérience fantastique: These guys are awesome!

Expérience fantastique: Best CEO I wish there was more people like him!

Expérience fantastique: Amazinggggg management, roger abdallah is the best❤️

Expérience fantastique: Great place

Expérience fantastique: New management on the block but very sharp and hours super flexible. Take decisions. Do their best to accommodate the owners. Do what is possible always. Long live the very organize company !

Expérience fantastique: Visited the apartments, They are real slick and modern.

Expérience fantastique: Excellent work and great friendly service from Sean! Truly recommend

Expérience fantastique: Great people!

Expérience fantastique: These guys are awesome

Expérience fantastique: Great communication and helpful group.

Expérience fantastique: Travail remarquable Bon service à la clientèle Roger est fantastique

Expérience fantastique: Great communication. Super helpful at providing information. Reliable group. Thank you!

Expérience fantastique: Great service

Expérience fantastique: Very professional condo management company with great service!!! Roger Abdalla and Helene Gariepy are amazing! My building has changed many property management companies in the past years. I would say GESTION SAMURAI is the best, they are reliable and fair. Roger is a great professional property manager! Even though there were many opinions and questions from the owners, he was very patient during the Annual General Meeting. His team is highly efficient, helpful and supportive when dealing with our building issues. I highly recommend GESTION SAMURAI to anyone who needs a company to manage their building.

Expérience fantastique: Roger is a great professional property manager！The company always conduct business with honor and distinction. They are responsive, reliable and fair. My building has changed a few property management company these years，Gestion SAMURAI is no doubt the best one. I‘m having great experince with this company as a property co-owner.

Expérience fantastique: Je suis très contente d’excellent service de gestion samurai. Merci à Monsieur Abdalla et sa super équipe.

Expérience fantastique: I had a couple of issues that came up with my condo. Thank you Roger for contacting the right people to get the job done. And for answering my questions on certain subjects when I first moved into my condo.