Equity Rentals Ltd.
Equity Rentals Ltd. se positionne comme le principal prestataire de logements résidentiels et commerciaux de qualité à Grande Prairie, avec un portefeuille de plus de 230 propriétés gérées avec intégrité. Fondée en 2009 par l'entrepreneur local Daniel Goff, l'entreprise est passée d'un seul projet de rénovation à un gestionnaire immobilier complet. Ils possèdent et entretiennent l'intégralité de leur portfolio, garantissant que chaque maison et espace commercial respecte des normes rigoureuses de sécurité et de confort. Qu'il s'agisse d'un appartement d'une chambre, d'un duplex familial ou d'un espace de bureau professionnel, Equity Rentals propose des solutions adaptées aux individus, aux familles et aux équipes d'entreprises.
Ce qui distingue véritablement Equity Rentals, c'est son approche transparente et tout compris. Grâce à un portail locataire qui facilite les applications et les renouvellements de bail en ligne, le processus est simplifié. L'entreprise se vante d'offrir des prix compétitifs sans frais cachés, ainsi qu'un service client amical et réactif, disponible 24h/24 et 7j/7 pour les urgences. Leurs propriétés sont souvent accessibles aux animaux, et ils offrent des incitations attractives au renouvellement de bail, ce qui en fait un propriétaire privilégié pour une stabilité à long terme.
Au-delà de la simple location, Equity Rentals est profondément enracinée dans la communauté de Grande Prairie. Leurs équipes d'entretien et de ménage internes assurent que les propriétés sont toujours impeccables, tandis que leur engagement envers l'innovation et l'intégrité favorise une amélioration continue. Des logements meublés à court terme pour les équipes de travail mobiles aux maisons familiales à long terme, Equity Rentals aide ses locataires à faire le meilleur choix. Découvrez la différence de louer auprès d'une entreprise locale axée sur la famille, qui valorise la communauté, la fiabilité et un service exceptionnel.
Heures d'ouverture
- Dimanche: (closed)
- Lundi: 8h-16:30
- Mardi: 8h-16:30
- Mercredi: 8h-16:30
- Jeudi: 8h-16:30
- Vendredi: (closed)
- Samedi: (closed)
Notre commentaire de ImmoNetwork sur Equity Rentals Ltd. :
Une référence pour les locations résidentielles et commerciales
Equity Rentals Ltd. se présente comme un acteur majeur à Grande Prairie, offrant une large gamme de biens incluant des appartements, des logements meublés, des maisons et des espaces commerciaux. L'agence encourage les prospects à parcourir son catalogue et met en avant un processus de candidature gratuit, souvent agrémenté d'avantages pour les locataires. Cette offre complète permet aux individus et aux entreprises de trouver des biens adaptés dans un cadre simple et transparent.
Un service client hautement recommandé
Le consensus parmi les clients est unanime : le personnel d'Equity Rentals est professionnel, courtois et soucieux du bien-être des locataires. De nombreuses critiques décrivent l'équipe comme exceptionnelle et soulignent sa capacité à rendre la procédure de location fluide et sans stress. Les clients mettent fréquemment en avant la gentillesse, la patience et l'efficacité du personnel de bureau, notant leur grande disponibilité. Beaucoup affirment qu'ils retourneraient chez cette agence, citant le caractère chaleureux et accessible des employés comme un point fort majeur.
Gestion efficace et grande réactivité
Les clients apprécient régulièrement l'efficacité opérationnelle de l'agence. Les avis mentionnent souvent des temps de réponse rapides aux demandes, tant pendant qu'en dehors des heures de bureau, ainsi qu'un haut niveau d'organisation. L'entreprise utilise des outils modernes, tels qu'une application dédiée à la communication avec les locataires, qui est très appréciée pour sa commodité. Les problèmes d'entretien et les demandes de réparation sont généralement traités rapidement et efficacement, de nombreux évaluations notant que les incidents sont résolus dans un délai très court, assurant ainsi un bon niveau de vie.
Qualité des biens et relation de confiance
Au-delà de l'excellence administrative, les locataires valorisent la qualité des espaces de vie. Les avis soulignent souvent des appartements spacieux et bien entretenus, avec des éloges spécifiques pour des caractéristiques comme l'orientation ensoleillée, les planchers de bois et les quartiers calmes. L'agence est également reconnue pour être animalère et pour proposer des loyers abordables par rapport à l'espace fourni. Un fort sentiment de communauté et un traitement équitable sont fréquemment mentionnés, les locataires ayant l'impression que l'entreprise veille véritablement sur leurs intérêts, faisant d'Equity Rentals un partenaire de gestion immobilière fiable.
Equity Rentals Ltd.: Avis
Les avis n'engagent que leurs auteurs. Nous ne vérifions pas que l'auteur ait été client.
Avis sur Google
4,4 sur 5 sur 88 avis
Expérience négative: Never rent from these people, these are crooks who will try to get your deposit even if you clean them better than how they gave you the apartment when you moved in. Also, the charged me for the damage which was already there when I moved in( they even have the move in and move out pictures). Also, they charged like 13 hours for cleaning. Try to stay away from these scammers!!!! You can check other reviews. Also, you have to drive to Canada post to collect your mails as they dont deliver mail in the building.( its been like 4 months and they never found a solution with Canada post). Well, people will get frustrated when they get scammed like this.
As previously explained, you were not charged for any pre-existing damage documented in your move-in inspection report. All charges were assessed by comparing the move-in and move-out reports, and the final statement reflects only the items determined to be your responsibility.
Cleaning charges are based on the actual work required to return the unit to an acceptable condition, which was documented with photographs. We have also invited you to identify any specific charges you disagree with so we can review them.
Regarding mail delivery, Canada Post controls its delivery services, and this matter is not within our direct control.
We remain willing to review any specific concerns supported by the inspection documentation, but we stand by the charges assessed.
Expérience fantastique: The people here are fantastic. Very professional and courteous. If I didnt need to move for work I would've stayed with them for years more!
Thank you Mark , We enjoyed having you as a tenant. We wish you all the best in your future home.
Expérience fantastique: Best in town
Thanks Brock!
Expérience fantastique: The office staff were helpful. They kept me up to date regarding my application as well as timely requests for further documnts. The apartment I chose is in a quiet neighborhood, and am enjoying the area and the ground floor immensely.
That is great news. Thank you Cheryl for you kind words.
Expérience négative: I was not surprised to see that another review was published about similar issues with Equity Rentals only 6 months ago. I rented with Equity Rentals for a year and had relatively no issues with them until we moved out. That’s when everything changed and our entire experience with them was altered. As a previous review mentioned, they will do everything they can to make sure that they return as little of the damage deposit as possible. They kept more than half of ours and charged $450 in cleaning fees for work that would have taken any professional cleaners 2 hours or less to complete. We spent two FULL days cleaning before our move out inspection date so that we could get the most of our security deposit back. We even followed the cleaning checklist that THEY provided to ensure all areas that they expected to be cleaned were clean. However, after all of our efforts, we were told that we left our unit in a considerably poorer state than how we received it when we moved in. This is entirely false, and the inspection report pictures from move in and move out (before and after) prove it. I tried fighting the unfair $450 cleaning charge with no success. We were told that substantial cleaning needed to be done in order to return the unit to a rentable condition and that the dirt and stains they claimed were present, were not visible in the inspection report photos that were taken when we checked out. The $450 was apparently charged so that walls, window screens, and window panels could be cleaned. This $450 did not include any cleaning that was needed for the carpets, as this was charged separately for almost $200. When we called about the small amount of security deposit that was returned to us, they said that their cleaning standards had improved significantly and that whatever was deemed as “clean” before, was no longer acceptable under the new standards. Therefore, extra cleaning was needed to meet these new standards and this fee was taken out of the security deposit. All in all, they provide decent service when you are living on their properties. However, don’t expect to get even half of your security deposit back upon move out. They will deduct extremely unreasonable amounts from it and claim that it was needed in order to get the property back to rentable condition.
Thank you for your feedback, Michael.
We are sorry to hear that your move-out experience did not meet your expectations.
Security deposit deductions are based on the signed move-in and move-out inspection reports, photographs, and the work required to prepare a unit for the next resident. Cleaning, repairs, and carpet cleaning are assessed separately and only charged when work is required beyond normal wear and tear.
We understand that move-out assessments can sometimes be a source of disagreement, particularly when tenants have invested significant time cleaning before vacating. In these situations, we rely on the documented inspection process to ensure consistency and fairness for all parties.
We appreciate the time you spent communicating your concerns with our team and wish you all the best in your new home.
Expérience fantastique: Great company to rent from! We’ve in our 2nd year leasing and it’s going great.
Thank you Andy for your review.
Expérience fantastique: Equity has treated me with excellent service. I had some problems and they were very helpful during Christmas. The Crooked Creek donuts they dropped to me as a Christmas thank-you were delicious. Thank you, Sandra Smith
Thanks, Sandra! We are happy to hear you enjoyed the donuts and we appreciate your time to leave this awesome review.
Expérience négative: Do not rent from them. Will break any and every law necessary and lie through their teeth to withhold damage deposit, not make repairs, or own up to their mistakes. They will raise their rent on you significantly any opportunity they have. They will gaslight you to believe they are above board, when they know they messed up. To give one good example; -They no showed the move out inspection, tried blaming me, but I have a voicemail saying they got busy and couldn’t show up. -WELL after the 10 days they legally have to produce a move out report and payment I asked for an update. I was ignored. - I asked Facebook about legal rights with the Alberta Tenancy Act. -“coincidentally” within 12 hours i finally got a report with huge made up deductions. -in the email they state they tried sending me the report and money prior. -THE REPORT AND INVOICE WAS GENERATED THAT DAY *Update - continued pushback and lies from equity stating they sent the reports earlier however are unable to produce them, or any proof, or a screenshot of an email they sent me. The excuse was “system has been down this month” -I advised them to be truthful and not put the blame on me like they have tried many times throughout this process. - after many disturbing accusations and lies they eventually they sent me the full damage deposit with no explanation, no apology, just the payment and some screenshots of how they calculated the interest. -I’m not going to fight them over pennies however the Alberta website they used to calculate it clearly states compounded yearly. Equity sent me interest calculated by each year individually. 2200 at 1.6% for 2024 and 2200 at 0.5% for 2025. Compounded annually means I would also get interest on what was accumulated in 2024. Clearly they aren’t used to paying anyone damage deposits back if they don’t know how to do this calculation legally. All in all. They’re a bunch of scammers with no problem breaking laws, gaslighting and praying on people they think won’t push back or don’t know their rights. Avoid these guys at all cost or prepare for rent hikes, poor workmanship, repairs and fighting tooth and nail for your damage deposit back. Hopefully I can save someone else this unnecessary stress by finding a more ethical landlord.
Thank you for sharing your feedback. We take all concerns seriously and are sorry to hear about your experience.
We aim to follow all Residential Tenancies Act requirements and maintain clear communication with all residents. While we cannot discuss specific details publicly, we would like the opportunity to review what happened and address any misunderstandings.
Expérience fantastique: My family and I had a great experience renting off of equity rentals. Rented for almost 3 years before being told they were looking at selling, which they gave us more then enough time to find a suitable unit to move to. Would have liked to continue our arrangement with another unit but couldn't find one that met our needs. Thank you.
Thank you Chris for your wonderful review. We wish you all the best in your new home.
Expérience positive: I am pleased with the wood floors. The apartment is very spacious, facing the sunny South. My requests or needs are taken care of and Equity really listens.
Thank you Norma for your kind words. We wish you all the best!
Expérience fantastique: Great people to deal with, all enquiries have been handeled with expedience and with great care. Top shelf staff.
Thank you Frank for you kind words. It has been a pleasure interacting with you throughout this process. I hope you enjoy your new home.
Expérience fantastique: Equity rentals have been great above and beyond the business.Very accomodating and easy to transact especially diana & nichole. Highly recommended.
Thank you Lawrence for your review :)
Expérience fantastique: Best apartment in Grande Prairie. The size of the place, downstairs storage and affordability is unmatched.
We are happy you love it Elvin, thank you for the review!
Expérience fantastique: Great place to stay, awesome staff !
Thank you for the review, Jim!
Expérience négative: Women that answered the phone wouldnt listen to my situation and wasnt helpful
Hello, we understand your frustration. However, all applicants must follow the same process, and we are unable to assist those who choose not to comply.
Expérience fantastique: The best property management we had so far
Thank you for your Review
Expérience fantastique: Highly recommended, Leasing agent Diana helped us out and she’s really helpful
Thank you for the review!
Expérience fantastique: Best service in the town !!
Thank you Fatima!
Expérience fantastique: The absolute best!!! Pet friendly properties to rent are truly hard to find in the city… Staff is fantastic! Rent is very reasonable… Highly Recommend
Thank you Laura! We appreciate your time to make this review and we are glad you have a great experience.
Expérience fantastique: My interaction with Equity has been excellent.The staff I have come into contact with are warm,caring and extremely professional.This management company shows it cares about its tenants.I would give a 10/10rating and will recommend renting from Equity to all my co workers,friends and family who are looking to rent.
Thank you, Kim! We appreciate referrals and are happy to help.
Expérience fantastique: Great company to rent from!
Thank you Kyra, It was a pleasure having you as tenants.
Expérience fantastique: very good to work with, nice apartments. fast replies, always am helped when needed
Thanks Devin! We appreciate your review very much.
Expérience fantastique: Very professional company. Highly recommend
Thank you Braden!
Expérience fantastique: Lived in an equity rentals controlled apartment for 9 months and have only great things to say. The few problems I had were handled quickly and kindly, excellent snow removal and maintenance, and everyone I talked to who represented the company seemed to genuinely have my best interests at heart. If you’re looking for a place to rent, give these lovely people a call
Thank you, Matt! We are sad to see you move, but welcome you back in the future. Good luck!
Expérience fantastique: equity Rentals was one of the best property management companies we have ever dealt with. They were truly amazing (Diana especially). She made things go so smooth for us.. and she was so quick to respond if we ever needed anything at all. We highly recommend them.
Thank you so much! We are happy your experience was great.
Expérience fantastique: I rent off them very much like them
Thank you for the review Carrie!
Expérience positive: Thanks for being so fast in returning my call for help. :)
Thank you for the review, Dennis! We are happy to help.
Expérience fantastique: Great rental company! We rented for just over a year and half, and during that time they had great communication both during and after office hours. Very prompt replies and service when needed. Office staff is incredibly friendly and approachable. Never had any issues the entire time we were there! Highly recommend Equity Rentals to anyone renting in the Grande Prairie area!
Thanks so much Brooke! It was a pleasure renting with you. We are sad to see you go but wish you all the best.
Expérience fantastique: Amazing company! Definitely love there services. And very quick to answer when we needed anything!
Thanks Amanda! We appreciate you taking the time to leave a review and we're glad we could make your experience a great one.
Expérience négative: Equity rentals are absolutely garbage people to rent from i would not recommended them to anyone. The staff are absolutely terrible people that just want your money. Only giving them the 1 star because I can't post here without it.
We're sorry to hear that you're not satisfied with our services after our efforts to re-rent the property without penalty after you broke the lease. We understand that the deductions of unpaid rent and damages from your security deposit has left you frustrated. Please call our office any time to discuss your concerns.
Expérience fantastique: Kind and gentle, and always patient
Thank you for taking the time to say such a nice thing about us, we appreciate you!
Expérience fantastique: Great Company to rent from. The rental unit was as advertised. Friendly staff and willingness to help you out if needed.
Thank you! We appreciate your time to leave this great review.
Expérience fantastique: EXCELLENT TO RENT FROM. ALL CONCERNS THAT COME UP ARE DEALT WITHH PROPERLY AND VERY PROMPLTY. VERY HELPFUL WITH ALL STUATIONS
Thank you Angela! We appreciate you taking the time to leave this review.
Expérience fantastique: Thank you for dealing with the issue in a timely manner.
We are happy to help, thanks for the review, Brian!
Expérience fantastique: Great ladies to deal with, acted right away on the few concerns I had. Very honest & trustworthy. Would not hesitate to call them first if the need ever arose.
Thank you, Malcolm. We appreciate your communication with us too!
Expérience fantastique: Great to rent for- very accommodating, communicative and fair with rent and gifts/bonuses. Definitely will rent from them again
Thanks Cavin, we appreciate your support!
Expérience fantastique: Spoke with Nicole on the phone, She was very helpful with all the questions I had, The pricing and the services they offer are exactly what I was looking for. I'm looking forward to renting through Equity Rentals Ltd.
Thank you! We are very happy to help you.
Expérience fantastique: Best experience I've had as a renter. I selected my apartment and made rental arrangements while out of province and I couldn't have asked for a better outcome. The apartment was exactly as pictured. I had a great move in experience and not a single issue during my one-year lease. I recommend Equity Rentals to anyone looking for apartments in Grande Prairie.
Thank you Kris! We are glad you had a great experience with us and we appreciate your time to stop by and write a review.
Expérience fantastique: Any issues with my house were addressed within 2 days and there has only be one in 1 1/4 years no headaches what so ever
Thank you Brett! We are happy to have you as a tenant with us. We appreciate your time to make this review.
Expérience fantastique: We viewed few places through this company and the lady was super polite, kind and was very personable. We were shown privately and not in a group showing, which is a huge bonus as multiple people in showings is uncomfortable for many parties. Application process was a breeze! Every person we spoke with was kind and great to deal with!
Thank you Jess, it was great to meet you and we appreciate your time as well.
Expérience fantastique: Very helpful, prompt and efficient when we were applying for a place to live.
Thank you Lori, for this great review!
Expérience fantastique: Equity rental staff are very friendly and professional, they create an App to communicate with tantes.
Thanks so much for the review, eina ould sidaty! Our tenants do love the convenience of our direct messaging.
Expérience fantastique: Excellent landlord wonderful place to live. Check out their website to find a place within your budget.
Thank you Tracey, we are happy to have you rent with us and appreciate your time to review us.
Expérience fantastique: Great company to deal with ; friendly and helpful -definitely recommend .
Thank you Andrea, we appreciate that your business rents with us! We wish you great success.
Expérience fantastique: Prompt, helpful, friendly & courteous!
Thank you! We appreciate the time you took to leave us a great review.
Expérience fantastique: Super friendly to deal with. They actually care about their tenants and the buildings they own. I would 100% rent from them again
Thank you Jennifer, we are happy to have great tenants like you. Good luck with your next experience.
Expérience fantastique: I love doing business with Equity Rentals. They are professional and efficient. I would highly recommend working with them!
Thank you, Sharon! It's a pleasure having you for a tenant.
Expérience fantastique: The office staff is very helpful and kind. They make it easy to go through the steps of renting.
Thank you Gabriel!
Expérience fantastique: Awesome company to deal with. Very professional and straight forward. I like that it is a local company who cares and goes the extra mile for clients.
Thank you very much Sidney!
Expérience fantastique: I rented from Equity for a few years. They were always quick to fix any issues we may have had in our rentals over the years. Highly recommend!
Thank you, we appreciate your kind words!
Expérience fantastique: Good experience from start to finish!
Thank you Bob, we are glad your experience is review worthy!
Expérience fantastique: An amazing rental company to go through! They have honestly gone above and beyond to help me and my family find the perfect home. I will continue to rent through them for many more years!
Thank you Michelle! We are happy to have you here as a part of our community.
Expérience fantastique: Equity rentals has been amazing to deal with, very understanding and caring!! They have been amazing to me and my kids. Thank you everyone at Equity.
Thank you Jennifer! We appreciate you.
Expérience fantastique: Very nice ladies to deal with, been a great experience so far
Thank you Brandon! We are glad you are staying with us.
Expérience fantastique: Very professional, office staff very helpful and knowledgeable. Would definitely recommend equity rentals as a property rental company!
Thank you very much Nicola! We appreciate your time to post this.
Expérience fantastique: My family rented from equity for little over 3 years. Anytime we had things come up that needed to be be addressed they were sure to get it done for us quickly and very professionally. The team, especially Dawn, was very pleasant to deal with and very understanding of anything that came up. If I was ever to need a rental again I would be checking with Equity before anyone else as I enjoyed renting through them and felt like they "took care of business" and had my best interests in mind as a property management company should.
Thank you Shandi, we appreciate your review very much and all the time you lived in one of our properties. We hope to have you rent with us again, but if not, good luck to you! Take care.
Expérience fantastique: Me and my wife and son have been renting from Equity for a few yrs and had a few issues with house but equity has been very good to repair or fix anything we had issues with and the last repair was done awesome and quick.
Thank you for the review Ernie, it is our pleasure to help you out!
Expérience fantastique: Friendly service
Thank you for taking the time to review us!
Expérience fantastique: I enjoyed the room I rented from Equity, it was the best place of all places rented. Quiet, clean, and friendly neighbors. The best part was the price, best price for space. I will miss my room above the Acropolis.
Thank you Val - You were a fantastic tenant.
Expérience fantastique: Very great people there at Equity Rentals!
Thank you!
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