A.G. Secure Property Management Inc
Managing residential rental properties in Barrie and surrounding areas.
Heures d'ouverture
- Dimanche: (closed)
- Lundi: 9h-17h
- Mardi: 9h-17h
- Mercredi: 9h-17h
- Jeudi: 9h-17h
- Vendredi: 8h-16h
- Samedi: (closed)
Photos de A.G. Secure Property Management Inc
A.G. Secure Property Management Inc: Avis
Expérience fantastique: I have been searching for a property management company to work with to help me with my rental unit. I reached out to several companies in the Barrie area. AG Secure replied first, and did so within the same day. My subsequent discussions with Rob at AG Secure have been informative and positive. Their pricing structure is reasonable, and I think they will meet my needs well. I am pleased to have chosen AG Secure as my property management company. I encourage you to give them a call if you need a property management company also.
Expérience négative: I have been trying for a appartment for a over a month now. Anytime I try to call them no body picks and let say if somebody picks the call. And you tell about the property they just transfer your call and no body picks the call on that number and goes straight to the voicemail. And when I went to there office they just told me they can’t help me. I have to do everything online
Expérience fantastique: Great property management company! Service team is always on top of requests being dispatched. You cant find a more honest and dedicated owner then Rob! Keep up the fantastic work you guys do!
Expérience négative: Complete nonsense service/maintenance and keep sending you to voicemail even for immediate issues
Hi Andrew, thanks for your feedback.
We did respond to your service request today and contacted the snow removal contractor right away. During active snowfall, they complete an initial pass across serviced properties, then return to widen/finish once conditions allow and their route resumes. We’ve confirmed they are back out completing their runs. If you’re still unable to access the driveway after they’ve attended, please submit a new service request with a photo and we’ll escalate with the contractor.
Expérience négative: I repeatedly hear what sounds like an animal (possibly a squirrel) in my apartment and reported this to management. I was told no action would be taken without evidence, despite the ongoing noise and my concerns as a tenant with an infant. I was also repeatedly informed that I could be charged for maintenance requests, which made me hesitant to continue reporting issues. In my experience, concerns were only addressed after I referenced my tenant rights. Snow removal during my tenancy has been inconsistent, and my lease included a clause stating tenants were responsible for snow removal, which I later learned is not enforceable under Ontario tenancy law. I also raised concerns about mold in the unit. During an in-person meeting, I felt I was repeatedly interrupted when trying to discuss the issue. When I asked for the property manager’s contact information, my request was refused and not followed up on. Based on my experience, I would not recommend renting here. I remain only because of the current housing shortage and because relocating with my husband and 8-month-old child is not currently feasible. Reply to AG: Thank you for the response. My review reflects my personal experience as a tenant. During an in-person visit to the unit, both Stephanie and the property manager attended, and one referred to the other as their spouse. I may be mistaken as to which individual made the reference, but that was my understanding at the time. I’ve raised my concerns directly with the office previously, and I hope the issues mentioned can be resolved moving forward.
Expérience fantastique: I commend the AG Secure for its excellent performance and consistent commitment to quality and professionalism. Its reliability, efficiency, and dedication to delivering outstanding results clearly distinguish it in the market and deserve recognition.
Expérience fantastique: We had a great experience when we had to call the service team for help, repairs done quickly and the service technician was friendly took the time to walk thru what he had done and answered all our questions, Ag secure is a great company to work with!
Expérience négative: As a neighboring property owner to the properties they manage they have fallen short in communicating. They cut down trees that did not belong to the properties they managed and have not returned any calls regarding the issue. I wonder how they deal with tenants' issues?
Expérience négative: I applied for an apartment. I never even spoke to the landlord, and the property manager or someone was contacting me and asking very personal questions. I didn’t even get to see the apartment first, and they asked for my social security number online, which is actually not allowed in rental applications. They then contacted even my family, and as I said I hadn’t even gotten to view the apartment. Really ridiculous to be honest. all for a mediocre extremely tiny studio apartment. Guess you have to be making 6 figures now to even be approved for a $1000 studio. Ridiculous.
Expérience fantastique: I have nothing but great things to say about A.G. secure . Always so helpful and they get things done and taken care of promptly . And a thank you to Derek who fixed our taps . Derek does amazing work would recommend him to anyone needing things done . Thank you again
Expérience fantastique: This customer satisfaction and gratitude goes out to the AG security team and all the contractors involved in fixing and making my place of residence more secure and safe for their concerns of getting the problems fixed and resolved promptly they have been very kind considerate and show great signs of appreciation with the follow up text messages or phone calls. I highly recommend anyone looking for a property management team to secure their place of rental residence and assistance in a secure and safe dwelling. They are on top of the world with my true feelings and concerns. I been a tenant for the past 5 years. Thanks for your service support and gratitude greatly appreciated
Expérience fantastique: I’ve been working with AG Secure as the property manager for my rental unit for over a year, and I couldn’t be happier with their service. The team is responsive, efficient, and genuinely human in the way they handle both landlord and tenant needs. They take their mission seriously and it really shows — communication is clear, issues are addressed quickly, and I always feel like my property is in good hands. Highly recommend AG Secure to anyone looking for reliable and professional property management in Barrie.
Expérience fantastique: AG Secure is a game changer in property management. Top notch team dedicated to providing the best service with professionalism across the board. Highly recommend AG Secure.
Expérience fantastique: I have been here 9 years and I've had number of workers come in and do some work, there's been few workers that are standing out with a job well done well Educated and respectful and sharing on knolage, I've had some work done on Electrical outlets and light fixtures, Aaron was the worker that did light fixtures he did a excellent job friendly respectful person. Acacio did the plugs and made sure the job was well connected correctly by even testing the plugs with a vaccum plugged in to make sure plug didn't blow out breaker,he also ran into a issue but didn't give up he called his resource and got some gidends and the job stayed optimio hasn't had a issue any more. Respectful kind sharing friendly. Chris has done some work on reestablished my broken door he did his best at a cost I could afford respectful kind friendly sharing knolage, door seems to be good other than no weather stripping added. I think name was Larry he had did some services too help place a hole new door and fram locks in from when occurring insinted, he came at late hour and fixed it all, the respect and kindness of that late evening was sure appreciated. There was some other person that did the breaker box fixed it all up now there's no more breakers blowing he said they wear in bad condition and explained the causes of the plugs blowing the breakers. He was kind respectful honest. I can say that it's very appreciated the schooling education they have making safe home living . I still question the Furnac filters the number of them being changed, this previous fire checking they placed in new fieralarms and I didn't see any old filters come out for garbage disposal and they left with the same 2 new ones they had brought in. there was also a person that came in to remove the old electric heater and he was respectful and honest explaned about a fier hazard as well. I recived a letter at some point years ago and was asked to clean out the basment so I was doing and did to my best I took down all the boxes that was nailed to the roof and I sweeped the floor up and cleaned out toys and tried to get everything out , this is all unknown to me who it belonged to as im locked out of the basement concently except for the time Rob Hiltion himself let me in it. I have Mentioned to the workers that do the fieralarms about under the house as a issue with people have been underneath the livingroom floor they have been pulling apart heating ducks and there's been foul smells of urien and pooh and smells of mold and there's also smells of smoke and Chemicals blowing in vents. I also mentioned the issue im having with break in enters alot and I've been finding holes in my bedroom floor and in the walls in the home some of the holes seem like cramras. Someone has also been trying to get in the window that faces nahwash street there's a small knife cut in the screen. There's been respectful time and maner about replacing old fridge and stoves with replacement of brakes ones and delivered at manerly time as possible . There's been many pest control inspections and sprays and gels to control the issue and always in manner respectful kindness with understanding. there's a team of workers that cut the lawn and they do not always used the weed water to do the patio trim area and sides of house. The landlord is grate for supplying yard wast bags for me to clean the yard in the fall. Also had a dump removal at one point and it was respectful. Thanks for the time you spent helping me.
Expérience fantastique: From our very first dealings with A.G. Secure Property Management in Barrie, of being shown the property we eventually moved into, to the several times we've requested service or information, we have always experienced prompt, respectful and friendly exchanges with all their staff. As tenants, we do feel that our concerns are heard and addressed to the best of their ability. We highly recommend them.
Expérience fantastique: As a landlord, my experience with AG Secure Property Management has been positive and I highly recommend them. They are honest, detail , and transparent with their work and very responsive. I trust them with my property.
Expérience fantastique: I have been looking for a place to rent in the Barrie area. I stumbled upon AG secure property site in my search. Wow am I impressed with how quickly I have gotten responses to my questions. And then the friendly lady I just spoke to on the phone put my mind at ease. I would highly recommend this company if you are looking for a place to rent.
Expérience fantastique: Stacey, Kerry, Tegan and the team and AG are great. They always answer my questions in a timely manner, help any way they can and are so kind in everything they do. Would highly recommend them for property management needs!
Expérience fantastique: I have had a positive experience with AG Secure Property Management. The team is responsive and professional, and they take care of issues in a timely manner. Their communication is clear and they work hard to make sure both landlords and tenants are supported. I appreciate the level of organization and attention to detail they bring to property management.
Expérience fantastique: I have known Rob for years. You would be crazy not to use A.G. Secure. Also, who offers a 100% rent guarantee! They are the best!
Expérience fantastique: We have sent a few people to Rob and his team and they have provided exceptional services! They also are a wealth of information on many aspects of property ownership and the rental markets.
Expérience fantastique: Rob and his team are great to deal with and always has helped me out when I have reached out to him
Devan, thanks for the feedback. Our team is here to help.
Expérience fantastique: Service man arrived promptly and took care of the issue. Very polite and cleaned up after the work was completed
Expérience fantastique: I had an excellent experience with Stacy. From the time I initiated contact through to the confirmation, it was a seamless and pleasant interaction. Stacy is patient, understanding, professional and interpersonal. I look forward to dealing with AG Secure as my property management company going forward.
Expérience fantastique: I have always recommended Rob and his team to new rental property investors and to experienced investors alike. Now, they have a 100% rent guarantee program which includes legal representation at hearings. It's a "game changer" for income property owners. Talk about adding peace of mind to your real estate investment.
Expérience fantastique: the contractor Rob did a very good job
Eloho, Thanks for the feedback, but I want to make sure the credit goes to the appropriate person. Stephanie in our service team, was the one to work on your maintenance request. And Acasio was the contractor who did the work. We appreciate the feedback
Expérience fantastique: Everything about Orillia AG secure has been great for our last (almost) 7 years. They've taken care of all our needs unless the homeowner denied it. Then team is fantastic. Lois has taken care of everything as proper as she can. Any poor reviews from lack of help are more than likely due to a home owner not wanting to spend money on the upkeep, which is out of their hands.
Expérience négative: Absolutely do not recommend renting from them. They are so slow to get back to inquiries, I had to call them myself and the application process is such a mess. I previously applied for a place and they did a hard credit check without informing me and never got back to me. I emailed them to inquire and they ignored me. They are so unorganized and inconsiderate. Ive applied to rent 3 different properties from them over the years and keep being reminded why to avoid them. They sent me the wrong application 3 times then called all my references before I was even able to see the place. Only to deny my application with no explination and via email with a completely different address listed than any of the places I had applied for. Their excuse for all the confusion was they talk to so many ppl every day. Ive worked in property management and there is really no excuse. They have a pretty bad google rating as well. Proceed with caution.
Expérience fantastique: The team at A.G. Secure Property Management have been managing my property for several years. It gives me a lot of confidence knowing that all aspects of a rental property agreement are being taken care of!
Expérience négative: Do not contact these people to try and rent any type of property. You give them all the information and documentation they ask for then they deny you with no reasoning. If I could give them 0 stars, I would.
My apologies, we do not go into reasons why an applicant might have been declined. However we do try to work with people to find a unit they can qualify for. That being said if you wish to discuss give Rob a call in the office and he can go through our detailed process with you. I am assuming Slym Savage is not a real name.
Expérience négative: run…….as fast as you can
Expérience fantastique: We have used A.G. for a few years on 2 rental homes. They have been very helpful keeping them rented without us thinking about issues we might come across. They were also very helpful getting non-paying renters evicted. I have also recommended them to a few other 'rental owners'.
Expérience négative: Very bad for tenants, we are only victims. They have no respect for the Landlord and Tenants Act. Beware renting from them. They only support slum landlords.
Press Record, not sure where this review is coming from as based on the name you are not a tenant of ours. But if you wish to reach out to me directly to discuss any concerns please email Rob @ [email protected]
Expérience négative: Horrible experience. It’s been well over a month now that our window has been constantly leaking. They don’t care, it’s. Not an urgent matter to them… they don’t take into consideration of others or their tenants. Our roof has animals living in it, our roof has no insulation due to said animals. We’ve put in multiple reports you guys have acknowledged this and responded once at the beginning of February. but it’s been over a month and you’ve done nothing, said nothing, haven’t even bothered to come see your damn unit….. you said you’d get someone to clear snow off the roof and someone to come inspect the window February 8th, we are getting to march now guys… You’re as property management company you should have maintenance crews/companies at the ready… It’s gotten to the point the ceiling is starting to fall into our room, we’ve evacuated that room and tarpped it off. It’s starting to get growth and that means mould. The longer you guys allow this to go in-attended to more damage is being done. The more mould/contaminants grows.. you lack of treating this as an urgent matter disgusts me… Explain to me how you think making your tenants live like this is acceptable? In any way shape or form. Why am I paying for a 3 rooms if one isn’t liveable due to you guys not doing anything about your property? How will you justify this
Expérience négative: They don’t get back to you when u apply for a place when there was booking available
Jaydah, I know we talked, and I have reviewed your file and you and I have discussed the challenges with your application. We do have a record of reaching back to you 5 times plus my call today. We wish you the best of luck in your search for a new residence.
Expérience négative: For some reason I can't reply to your "feedback" I was a tenant of yours from 2019 to 2023 I believe. Also I've applied more times then just recently, like I said your application process is terrible, you deny people without properly checking the applications. You are extremely rude. Also you think you run a good business with good customer service. Which is very far from the truth. I do not recommend dealing with this property management business.
Expérience fantastique: Recently I received a window repair from the Glass Dr.. my experience working with them was incredibly smooth. They were very professional, quick to respond and set up an appointment date. The repairman was very efficient with the repairs, was organized and extremely professional. I am very happy with my new window and the service I received.
Expérience négative: I thought I would be safer renting through a property management company but I experienced nothing but issues with these guys. In December 2023, I initially viewed, signed a lease agreement and paid for a 1 bedroom apartment in Innisfil. The night I drove from Hamilton to pick up the keys, it came to light that it was actually a shared space and not a separate 1 bedroom apartment as advertised. So AG Secure instead offered me a different 1bdrm rental they had in Barrie on Queen St., for the same price. I looked at it, it was liveable, had a backyard for my dog and it was the only option I had on short notice because I had already paid them in advance to move in early. I moved in in January 2024, not realizing what a mistake I'd just made. A couple of months into the 1 year lease, construction on the property starts to construct an additional rental structure in the backyard (I never once received 1 piece of communication from AG about this construction). I work from home and wasn't notified that it would be occurring or any of the details, aside from the noise, water was shut off without notice, internet cut without notice, driveway torn up, my apartment inaccessible from outside (had to enter/exit through upstairs tenants space), and backyard unusable. This place is STILL under construction, they never finished. I finally gave up in August to throw in the towel and move on, and the initial response I got from AG was that I signed a 1 year lease and I'm responsible to pay them to find a replacement (whether it was advertised and administered by me or them, they would be paid extra). Several times I emailed and called this company (left voicemail requesting call back) with minimal to no response received to my concerns.... except in the very end when Kerry came back from vacation, called me to apologize, and made the transition to leave a little easier. She is the only one throughout all of this that acted like she gave a shit about a tenant being wronged.
Expérience fantastique: Dealing with AG secure for probably 20 years and find then to be top notch professionals in every way. Shout out to Neil Walter who always does a great job on appliances and Rich/Rick who does tree fence and ground maintenance as well. Happy holidays everyone.
Expérience fantastique: The repairman they sent did amazing work and went above and beyond to fix my bathroom door which hasn't latched the entire time i lived in my unit
Daniel, Glad to hear that we were able to send someone to take care of this as it was not working before your unit was signed on with us. We will be pleased to pass the message on to the contractor as well.
Expérience fantastique: The team at AG secure, always tries to help. Their contractors are always friendly, helpful and extremely competent. Nick from Trembletts pest control is a top rate guy. Always friendly and does his job well. I would highly recommend them. 100%
Expérience fantastique: I have been with A.G for over 8 years. I have found them to be fair and efficient in any issue that arises. From Stephanie in the office to Chris the repair man everyone goes out of their way to get the problem solved. Would highly recommend.
Expérience fantastique: AG Secure provides stellar property management services and showcases the highest professional standards I've seen so far in the market. AG is the only property management company I use and confidently refer to all my clients.
Expérience fantastique: I worked with Rob in Alliston and it was actually pretty cool. I had a problem with the window once and he made it as easy as possible to navigate through. I've since moved on from this place but I would like another chance to work with you guys. Again. Thank you very much
Leslie, thanks for leaving the 5 star review, I will make sure we communicate to our team about your experience, and if we have the property you need let us know.
Expérience fantastique: I am extremely happy with the service that I have received as a landlord over the last few years with A.G. Secure Property Management. They look after all of my homes and have allowed me to have more time to spend with my family and friends. They find the best tenants for your property and do thorough checks. They take care of any issues in an extremely fast manner with the large team of workers that they have. As well as provide detailed statements every month explaining clearly what is going on with the property. I am truly grateful to Rob and his whole team for all the hard work that do day in and day out. They do exactly what they say they will do with a team that generates results.
Expérience fantastique: Exceptional team. Very knowledgeable staff and responsive. Highly recommend AG to anyone looking for a property management company or for renters wanting a great relationship with their landlord representatives.
Expérience fantastique: Always helpfull, and a fast responce.
Thanks Grant appreciate the feedback.
Expérience fantastique: Professional, responsive and great team. We have been with them for more than 10 years and would highly recommend AG Secure for your property management.
Expérience fantastique: Absolutely amazing property management company. Have had multiple rentals with them and every property they have gone above and beyond to ensure my safety and satisfaction
Thank you for the positive feedback, David! We are thrilled to hear about your experience and gratified to know we could ensure your safety and satisfaction. Your kind words truly strengthen our resolve to keep delivering the best services. Have to admit great tenants make it even easier.
Expérience négative: I was in their Dunlop west house, from the day 1 i saw so manay Cockroaches and rat in that house. I informed them and in may last 1 year living their they did 4 times pest control and nothing changes. At the end of my 1 year they evicted me by telling i bring the Cockroaches and they charge me $1000 and did not back my last month money. Never do any business with them. They are real slum dogs
Expérience fantastique: Hiring a property manager was a big question mark for me last year, but now that the AG team has been managing my condo I don’t know why I was ever so hesitant. They are true professionals and really manage to take the stress out of being a landlord. It’s really the best investment I could have made.
Expérience fantastique: From day 1 Rob and his team have been terrific in managing my property effectively. Attentive to details and issues as they arose and always took action to solve challenges to ensure the tenants were well taken care of. I highly recommend working with AG Secure.
Expérience fantastique: We have been renting with A.G. Secure for over 2 years now and anytime I’ve had any issues with our home they always send someone right away to look at the issue. They have been the best landlord company I’ve dealt with by far . Kerry in the office is also always very kind when you call for any questions !
Expérience fantastique: With AG Secure, being a landlord was easy!
Thank you for your positive remarks, Grant. We're glad we could make experience as a landlord easier for you. We appreciate your support! It's easy to do with great landlords.
Expérience négative: Not even worth one star. Worst property Management ever they dont care about anything. They rent out houses full of mice dropping with out even cleaning them. They dont fix any problems and if they do it just painted over the problem. Been waiting almost a year for repairs. They just want there money for rent, there not in the business of managing. Update Still no repair have been done been waiting years for a repair all they do is increase rent and ignore your problem.
Expérience fantastique: A.G Secure Property Management is taking it above and beyond when it comes to protecting landlords in the Barrie and Simcoe County Area. With their 100% rent guarantee program I feel much safer about investing in real estate and got over my largest concern about rent being paid on time. I highly recommend you reach out to Rob and his team to see how they can help you as they have for me.
Expérience fantastique: Rob has always been great! He and his team are always professional and helpful. They get back to you quickly and stay in regular contact. We definitely recommend him.
We appreciate the feedback our team works hard to pull this off
Expérience fantastique: Rob recently took the time to meet with me to discuss my options in getting into the rental market as a landlord. Rob spent more than an hour going over my options, discussing the pros and cons of my plan and offering support if and when the time comes for my plan to be put into action. I sincerely appreciated both the time and expertise that Rob was willing to share. Rob provided meaningful direction in a pressure-free environment. Thank you, Rob, for the wonderful experience. We will be in touch when the time comes to take the next steps!
Expérience négative: I would not recommend Rob to anyone he is terrible he never follows up on inspections and he doesn't screen the tenants never checks up on the property he doesn't work for us the owners of the house. investment destroyed is his specialty Don't use him unprofessional and terrible if I could of rated him a zero I WOULD STAY FAR AWAY FROM HIM and AG Secure
Two reviews in the last 24 hours. One from Disney Characters, and the other from a Bat Man villain.
Unlike Ron Disantis in Florida, we have no beefs with Disney, but for the Green Goblin, we hope you are caught and dealt with appropriately by Bat Man.
Expérience fantastique: Rob and his team at AG Secure in Barrie office helped us get through very difficult and stressful time with our property. They are easy to communicate and we received prompt response. They are knowledgeable and resourceful in managing people and property. They also have a legal assistance service that was very beneficial for us. They fully utilize their online management portal system for both the tenants and the owners. We highly recommend AG Secure Property Management for both the local and outside province owners to manage their portfolios. Thanks Rob and the team for your time and effort to help us in many ways.
Expérience fantastique: Rob at AG secure goes above and beyond expectations for home owners and their rentals. No matter the situation he ensures all problems are dealt with quickly and efficiently. Great job to AG and their team!
Expérience fantastique: They have been my property managers for a few months after taking over the property and have been very attentive and helpful. They care about their clients and properties. - PLEASE READ EDIT BELOW!!! 2 YEARS LATER - I would add 5 more stars. Due to an unexpected change in my family and a need for more space and a different living situation, Rob Hilton and the whole AG Secure staff have helped me to move to another property under their management. Their consideration and assitance have been phenomenal and show that they are not just there for the short term but want to help make their clients and tenants lives better and they truly care. Service and customer care like this are so rare now-a-days and this company needs to be acknowledged.
Expérience fantastique: I've had the pleasure of being a tenant of A.G. Secure Property Management for 10+ years! I could always count on them for timely and professional service. It was comforting to know that even in an emergency, day or night, they would be there to help anyway they could. Rob, I will truly miss you and your team - you've all been a great help to me!!
Expérience fantastique: Excellent! Great service and very knowledgeable. Thank you !
Thank you so much for the kind review!
Expérience fantastique: No wonder AG Secure Barrie continues to be rated highly. Just recently, one of my units become vacant. Rob's team found new tenants and moved all utility accounts to them totally seamlessly. AG Secure has removed a major roadblock to owning investment properties by providing turnkey Property Management Services.
Expérience fantastique: Excellent communication from AG Secure Property Management. Your team is very busy and goes above and beyond for the trades who assist your clients and tenants. Well done! A+
It helps when we have amazing owners, and trades that we can reach out to all of the time.
Expérience positive: Works very slow
Thanks for the feedback. Unfortunately in Barrie there is currently high demand for properties, and the one that you were looking at had a couple of applications in front of yours. After completing those the unit was rented.
Our apologies
Expérience fantastique: Rob and his team at AG are exceptional at ensuring your property is handled properly to protect your investment. It's no easy task to juggle tenant and landlord personalities! AG Property Management has all the resources to handle my investment properties effectively. 100% recommended!
Expérience négative: I am just beyond furious with the way this company has treated us. We haven't had any heat for over a month and they've done nothing to fix this problem. They lack of professionalism and compassion is quite embarrassing really. As a tenant who's always paying rent on time I'd like to be treated with respect and like we matter. With the weather being so so cold (-25 degrees) you'd think they care. But they don't. So so unhappy. Wish I could put 0 stars.
Expérience fantastique: Rob, Carolle and their Team at A.G. Secure Property Management Inc. provide excellence in Customer Service to both property owners and tenants. They maintain currency in legislative updates and take pride in being professional, responsive and proactive in their business practices. I highly recommend.
Expérience fantastique: Rob, is fantastic she know his business and get the job done right the first time. will recommend.
Thanks for the positive review
Expérience fantastique: I just want to thank the entire team at A.G. Secure Property for the continuous dedication to the landlords and tenants that they serve. I have been working with them for nearly 4 years and they have always gone above and beyond the expectations. Even after all this time I am still learning about services that they offer when I put a request in. I am consistently updated with my properties and any work that needs to be done is done in a quick manner that does not infringe on the tenants time. My tenants have also told me how they have found the team very responsive with requests and issued are dealt with quickly. Thank you to the whole team for their continued hard work. Dom
Expérience fantastique: Rob was supremely helpful in my making an informed decision about renting vs selling . Despite my choosing to sell instead of rent, he gave valuable and honest advice. If I ever need a property management company in the future. He would be my first choice.
Kara Mia, thanks so much for the feedback. Our goal is to give people the right information so they can make the decision that is right for them.
Expérience fantastique: In all honesty, Ag secured property Management -Barrie Location Far exceeded my expectation. To Stacy, Kerry and the current Property Manager in Barrie location thank you and remain blessed.
We are happy to hear you got a new job opportunity and we came up with a win-win solution for all parties.
Expérience négative: Slow to respond to applications. When you do they're automated responses. Very insincere.
Thanks for your feedback we are doing our best but when you get 15 applications in the first couple of hours on a listing it is hard to respond to everyone in a timely fashion. But I can assure you we are trying.
Expérience négative: This company clearly has to many properties to manage properly. They do not take care of tenants or fix problems they have been notified about. Our building had been infested with rodents for years and they could care less to fix or help with anything and that is exactly why we left. A horrible environment for anyone to be in. They do not take care of the properties or grass either, all their places look like a run down mess. Please do something to be better, the whole community would appreciate it.
Expérience fantastique: Rob and his team at A.G. Secure have been such a great value-add to our investment properties in Orillia. They are professional, organized, knowledgeable of the RTA and are always available to help with all our inquiries. We have experienced other property management companies in the area and the level of service provided by A.G. Secure is unparallel. We are so happy to have found them and would recommend Rob and his team to any homeowner looking for peace of mind knowing their home is in good hands.
Expérience fantastique: Rob has been extremely helpful, very informative & knowledgeable answering our questions in dealing with our landlord. Highly recommended!
Lisa, thanks for the review, our teams focus is on helping people, even when they are not one of out tenants, so glad we could help.
Expérience fantastique: We have had Rob and his Team as our property management for more then 3 years now .Always very much on top with everything especially spontaneous response to emergency situation and amazing service .Specially would like to thank "AimeeLynn " works in Service Dept for her throughout help and advise recently.Thank you ALL for outstanding service even with COVID restrictions .
Thank you! We appreciate your kind words. It is always great to work with Great Landlords.
Expérience positive: I'm so grateful with AG, they helped me in so many ways, I recommend them.
Glad to be here to assist
Expérience fantastique: Outstanding! My church in Burlington, completely outside the territory of AG Secure PM, wanted to lease out the Rectory/Manse using a property management company but had no idea what to expect. Rob Hilton, one of the owners of AG Secure PM, met with my team and not only shared forms etc., but he spent time explaining to us, coaching us, advising us, guiding us through all the nuances and pitfalls of using a PM company vs other options. He was incredibly passionate about his industry, so helpful and really went above and beyond for something he was to get no benefit from. Unfortunately, he set our expectations so high we are having a hard time finding a company in the Burlington/Hamilton area that comes close to his quality, honesty and ethics. I would not hesitate to hire AG Secure - they are fantastic!!!
Expérience fantastique: Staff are amazing and friendly. They treat everyone with respect. They are efficient and do their job well. I can call on them whenever there may be something wrong in my home and I get a swift response. I even joined the AG Secure Facebook page for updates... what a Brilliant idea. I lived in a condo before and no one even thought of that. I love my home and the people who take care of me.
Expérience fantastique: AG Secure Property helped us find the right place, at the right price for us. Working with Rob & Stacy was a fantastic experience, very professional and accommodating. Thank you AG Secure Property.
Glad our team was able to help find you this great rental. I will pass your feedback on to the team.
Expérience fantastique: We never had a problem with the property management themselves as long as your looking out for them they will look out for you we rented 3 different units over 5 years from them 100% reccomend
Nicole thanks for the kind words. We love our amazing tenants and you are one of them.
Expérience fantastique: I always had an easy time dealing with any issues I might have and they were always quick to respond. Even after I moved out they were super helpful with any questions I had. Thanks!
Kayla, thanks for the feedback I will pass this on to the team
Expérience fantastique: I didnt have a chance to go through with their services for family reasons but I could honestly say that if I do need them in the future I would definitely use their services. They have been very kind and helpful. I would recommend them!
Thanks Elizabeth, you know if the situation changes we are here to support you.
Expérience fantastique: The A.G. Secure team are well versed on landlord-tenant issues and legislation, and do their best to help both parties reach positive outcomes. I have no hesitation recommending their services. Whether you are a quality tenant looking for a place to call home, or a property owner in search of a team to treat your property as well as their own, this is the team you seek. Highly, highly recommend! Julie Muir - Podium Prosperity Group
Expérience fantastique: Rob was very helpful when my wife and I bought our first 6 Plex in London Ontario . He gave us advice and what to do when we were having difficulty with some tenants. I recommend Rob to anyone who is looking to hire or get information in regards to rental property.
Tony we appreciate the feedback. People seldom consider the soft value of a property management company. Thanks for noting it.
Expérience fantastique: I have been a renter with AG secure for a few years now at a property on dunlop, they have done more than i could have asked for in regards to keeping our building safe and have always treated me kindly, even though Ive got a couple dogs. During this pandemic they have been extremely patient and forthcoming with all information and I couldnt have asked for a better company to rent off of.
Expérience fantastique: Great Service! Had a maintenance issue with my toilet, called the night before late at night and got a call immediately in the morning! The maintenance guy was in and out in 3 minutes and was here before the afternoon! Thank you so much AG secure!
That is the goal for our team, glad all went well for you.
Expérience fantastique: If you’re looking for a property management company with knowledge and competence, look no further. The expertise and insight provided to us by A.G. Secure proved to be invaluable and I would gladly recommend this company to anyone considering investment properties within the region. Many Thanks to Rob and his team.
Expérience fantastique: Rob and his team at AG secure provide exceptional customer service and reliability that you can count on! If your looking for someone to take care of your investment Rob and the gang are the ones to look for!
Thanks for the feedback, you are correct it is the team that delivers the results.
Expérience fantastique: This company is run by amazing individuals. If they can help you, they will.
Thanks for the feedback
Expérience fantastique: Have a rental and need a break from dealing with tenants. Well give Rob Hilton at A.G.Secure a call. He will take a load off of you stress levels.
Bill we missed your review, but wanted to thank you for the feedback, great owners make great service easy.
Expérience négative: Worst Property Management company I have ever had to deal with. This company is nothing more than a maintenance company that does not do the prescribed work it has been assigned, they bully and use manipulative practices hoping that people do not know the law or their rights. Steer very far away from this company if you are a property owner or renter. Always deal direct with the owners of the property. "............. reply to your response Wow, so now you say no notice was given, are you sure about this statement? We have an email from you confirming proper notice? Your crazy bullying tactics will not work on us, lol are you really that foolish that you do not remember sending Shireen an email stating notice was accepted and received? I will post a copy of it later tonight for all the readers of this review and as well to expose your weakness of a properly functioning company. Please attempt to take this to court, it will be a treat to expose you inaptness in running a property management company. As it stands right now, we could come after you for harassment as we have documented email stating you received and accepted Shireen's notice of termination of a month to month tenancy, and now claiming that it was never received. The owners of the property will also be notified of your behavior and will be sent pictures of the work that you were paid for and to this day is still incomplete. This company also arrived at the property to fix a toilet a while back, upon fixing the toilet they used Shireen's guest towels to clean up their mess! When approached and asked why they would do that they replied, *there is no pee water*. What a farce.
Expérience fantastique: If you are landlord or a tenant please reach out to A.G. Secure to help with your rental and housing needs. All of the staff are courteous, attentive and professional. The office staff are friendly and welcoming when visited or contacted! Rob has a record of keeping rental buildings full and attracting top notch tenants and matching great tenants to the rentals A.G Secure manages. Please consider A.G Secure for all your residential rental housing needs! Doug B.
Expérience négative: Liars liars liars. They lie threw there teeth.
Thank you for your interesting feedback. To no surprise we can find nowhere in our system a jib jab hamers. But is you wish to talk to me directly about a situation you can give me a call at 705-792-9764 and ask for Rob.
Expérience fantastique: AG Secure Property Management takes care of every detail from finding quality tenants to performing regular safety inspections. They also have years of experience handling the more difficult situations quickly and efficiently. I could not recommend a more qualified team to manage your property – thank-you Rob!
Expérience fantastique: After having a hard time finding a place A.G Secure came through and have been amazing from application to move in. I love love love the fact that the rental properties are smoke free and it has helped me cut my smoking in half which is a win for me. The unit was clean fresh and everything works top notch. Super quick to respond to emails and every staff member I have dealt with through email or on the phone has treated me with respect and dignity. If you are a great tenant who pays their rent faithfully and are looking for a well maintained rental property A.G Secure is a must check out. I am so thankful to them.
Expérience fantastique: AG Secure somehow finds time with nearly 1000 units to be able to give back to the community! Easter Seals cannot thank you enough for your support!
One advantage of a local business over the large corps is that we put our time and our money back into the community, and Easter Seals is one of the best out there.
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