The Jordan Group Property Management

Fantastic experience: Best property management in Sudbury.

Negative experience: Don’t use them, you will regret it. They are a mess.

Fantastic experience: I used this service for my place in South Sudbury. They were professional in all interactions and are a full service operation, viewings and maintenance/tenant services. Would recommend to others looking for a full management operation.

Negative experience: They take your money for a credit check, then tell you no record found therefore you paid them for nothing. It is impossible for it to come back unfound. They are frauds!

Negative experience: I think these guys are in for your 25$. Nothing real. Have been following them for past two months they just keep posting same units again and again because your application never gets approved regardless of how much you’re making. Just watch out.

Fantastic experience: Sherry has been an amazing PM. Always on top of things and maintains the property well, and has a great network of trades.

Fantastic experience: Sherry has been an amazing property manager. She takes care of all the fine details and will contact us when necessary. She provides monthly reports with detailed breakdowns of all necessary expenses. She finds reputable tenants and makes the entire process seamless. She has a great team behind her and only recommends the best individuals to work with you. I would highly recommend Sherry Jordan to anyone looking for an exceptional property manager in Sudbury.

Fantastic experience: Great experience with this company. The application process is simple and have never had a problem with getting any household issues addressed.

Negative experience: I rented from Sherry Jordan on albinson street November 2023 to December 2024. When we moved in there were mouse traps everywhere in the building and in our apartment but the issue was not fixed I contacted Sherry for months telling her about it and until I threatened to call the city she got pest control there. The tenats under me left the backyard a mess and I would clean it up all the time I let Sherry know it wasn’t me and would sent her pictures of me cleaning it up all the time she still threatened to kick me out. When me and my ex broke up I had to switch the lease over in just my name so I emailed her told her I can pay last months again and explained the situation w my kid and she responded with saying “I’m evicting you you can’t switch over the lease I don’t do that you need to be out by a certain day “ so I obviously got my Ontario works girl to message her and ended up getting a new lease. The middle tenants ended up turning the house into a trap house and I told Sherry that people were flooding her building she never cared when it came to stuff like that though. I just got a message from her today and I wasn’t gonna make a review but she messaged me saying “plz move your car” I HAVENT LIVED THERE IN THREE MONTHS why is she messaging me accusing me of having a car there when I don’t even own one. Ridiculous the issue wasn’t the neighbor it was YOU sherry

Negative experience: I hired Sherry to take over the management of my duplex after dealing with a six-month non-paying tenant and the process of eviction. I was also out of work and needed a reliable, reputable tenant moving forward. To start, I gave a $500 deposit to cover any necessary repairs. The unit did have three large holes in the drywall, which I knew would need attention. However, when I received my first month’s statement, I was shocked to see a bill for $2,000 in supplies, including paint—$1,500 more than the original $500 I had provided. I immediately contacted Sherry, and after a phone call, she assured me to trust her, as she had been in this business for a long time. I agreed to give it another month, hoping to receive rental income soon. The repairs included a list of items like a kick plate, some caulking, and replacing smoke detectors (which I had just installed myself—I'm not sure what happened to the ones I put in, but I suspect they were discarded). The following month, I inquired about receiving any rent, and Sherry was unsure but advised me to ensure my account was updated. Unfortunately, no payment came, and when I received the next month’s statement, I saw a shocking $7,000 in expenses—equivalent to about four months of mortgage payments. At this point, I felt completely overwhelmed. I tried to discuss this with Sherry, and she agreed to discount my bill by $750, but ultimately decided to end our business relationship, effectively firing me as a client. I am honestly perplexed about how things escalated to this point. I’ve always tried to be easy to work with, but this experience has left me feeling jaded and taken advantage of. Additionally, I learned that Sherry disposed of my one-year-old window air conditioner, some baseboard trim I had in the unit, and charged me for two loads of junk removal. Keep in mind, the unit was empty when I left it. I trusted Sherry to act with integrity, especially since I live out of town, but in the end, I feel like I’ve been left in a worse position than when I started. I wouldn't recommend her services to others based on my experience.

Fantastic experience: Professional service, knows the business well

Fantastic experience: Very professional!

Fantastic experience: From my experience frequenting the units, I found that they were exceptional clean and well kept. Very professionally kept.

Fantastic experience: The Jordan Group Property Management I have been a tenant for a few years now and I have nothing but positive experiences with them as they are very professional and accommodating team. They also provide you with a 24 hour emergency line to maintenance team, Which is hassle/stress free! Couldn’t ask for anything more.

Fantastic experience: The Jordan Group Property Management are the most experienced and professional!

Negative experience: Scamming system. They respond to you when they want their “application” fee & then you never hear from them again when they receive it.

Fantastic experience: I’ve had the pleasure of working with Sherry and the Sudbury property management team, All I need to say is if they’re looking over your property you’re in great hands . Sherry never lacks going the extra mile for anybody who requires assistance in the field of real estate . I’ve had the pleasure of experiencing the gratitude from both clients and tenants first hand on a daily basis as extraordinary service is nothing out of the ordinary for Sudbury property management.

Fantastic experience: Great group to work with very polite & easy to communicate any needs or question i have definitely recommend using Zach & his team for your property management needs

Fantastic experience: Excellent Service!! Always very professional!!

Negative experience: TENANT REVIEW - BEWARE of Sherry and Zack. If I could give zero stars, I would. .I moved in to a unit with Sherry and Zack in April 2023. I, as well as other tenants have had many complaints in regards to the services provided by Sherry and Zack. I have noticed that property owners have great things to say about Sherry and Zack’s knowledge about owning property’s, however their client interaction is horrendous. When I first moved into the unit, it was apparent that I was dealing with slumlords. A neighbor who has the same landlord expressed to me that things are never fixed and/or done. I took this with a grain of salt, however when I encountered issues, the treatment and lack of professionalism has been horrid, to a point that I advised them I would reach out to RECO due to their continuous harassment, threats and unacceptable behavior. For example, it was noted that the agency does not change locks to new tenants moving into units.The agency acknowledges that the two units have three parking spots, however provided 5 parking spots to 4 different individuals, causing many issues. The agency attempts to blame the tenants in this matter, and have threatened to have vehicles towed, and/or the tenant to be served. The behavior toward tenants is extremely unacceptable, advising other tenants who they are trying to evict. Last spring, I did not have a dog, however the yard was covered in dog feces, in which I filed a complaint, however the only reason the yard got clean is because I cleaned it myself. Neighbors have been reporting to me since April 2023, that they feel harassed by Zack and Sherry, and I have to say, I feel the same way. I have indicated issues that occur with Zack’s lack of professionalism, however his mother, Sherry is his boss, and is biased of this. I have reported mold in my son’s bedroom in Mid November, Zack informed me that the route of the issue is outside, and this needs to be fixed prior to having the mold rectified. Maintenance left a hole in the closet, in which my son could not stay in his room. I advised this to Sherry in January 2024. Sherry stated she would have the issue rectified, however only covered the hole and repainted the wall with mold, and did not fix the route of the issue. Yard maintenance is not common with Sherry and Zack. There is an elderly woman living in the same building, in the back who continuously calls Zack with complaints of her basic needs. This woman is walking with a cane, and can not shovel. I would often shovel the walkway for her, however she has still fallen on numerous occasions, stating that she almost broke her hip as Zack and Sherry have not provided any salt or sand, nor did they upkeep with the walkway. I have been reading reviews, in which Sherry and Zack will reply to bad reviews by stating they have not rented to these individuals leaving bad reviews, or that they do not meet their said requirements or they believe the individual is mixing them up with another Agency. I am very disappointed with the lack of services and professionalism. Please know your rights, or they will be violated. I'm sure the property owner would be dissatisfied if they seen the condition of the units and was aware of the organizations interactions with clients. Their responses to clients experiences on their reviews is a reflection of their character.

Fantastic experience: I refer all of my clients to The Jordan Group. They are very knowledgeable and handle everything from collecting rent, placing tenants and all the maintenance required for your rental at an affordable price.

Fantastic experience: Extremely professional , answered all my questions , couldn’t be happier with our choice to go with the Jordan group. Highly recommend.

Fantastic experience: The Jordan group has been amazing with helping me solve my problems within finding a place and making sure most of all that I’m able to enjoy my own space. They made things very simple for a young guy like me to understand and guided me to a destination of success within my personal life, finding my first home. I would highly recommend their expertise, services and team towards directing you in the right direction.

Fantastic experience: I had a fantastic experience with The Jordan Group. Their team was incredibly helpful and knowledgeable. They made the home buying process easy and stress-free. I highly recommend them to anyone looking to buy or sell a home!

Fantastic experience: Great quality service. Would highly recommend. Zack and his team were very professional and consistently went above and beyond.

Fantastic experience: Extremely satisfied. Went above and beyond my expectations. Great service.

Fantastic experience: Quality service and very professional.

Fantastic experience: Very professional and knowledgeable.

Fantastic experience: Professional and quality service

Fantastic experience: Friendly, professional and knowledgeable. 100% recommend.

Fantastic experience: They know how to deliver quality professional service. They are always very friendly when I speak to them. I enjoy their company and what they have to offer!

Fantastic experience: I've been renting for almost a year and a half now and I can say that Sherry Jordan and her team are amazing at managing the property. All issues are always resolved quickly and efficiently. There has never been a case where I was not answered or refused. I can confidently recommend Sherry and her agency to all my friends. Thank you for your professional service.

Fantastic experience: Im renting the apartment from almost 5 years now from sherry jordan and never had a problem with her. Whenever we have a problem in our apartment she fix it right away. So I highly recommend all of you guys if u want to rent a place with her.

Fantastic experience: Sherry Jordan was a pleasure to work with. Diligent and well informed. I would highly recommend her to any landlord or owner looking for a property manager.

Fantastic experience: Amazing people and very easy to work with

Fantastic experience: Coming up to a year with having this great team as my property management. Prior knowledge of Sherry and her team, have always been positive, which was why I didn’t have an issue with choosing a unit with them. There was a small organizational issue in the beginning, which has since been rectified. I’d also like to thank Emily for being flexible as well, and dealing with all my questions haha! As I always say; if you don’t ask, you won’t know, and there’s no harm in simply asking. Thanks for always dealing with my requests in an appropriate time.

Fantastic experience: Great people to work with. Always on top of things. For both tenants and owners.

Fantastic experience: As an agent myself I highly recommend Sherry and her team for all property management. She is a seasoned professional and Is a wealth of knowledge in her field and truly is offering a service to the Landlords and property owners of Sudbury.

Fantastic experience: Excellent property management always quick to respond and very professional!

Fantastic experience: Very knowledgeable property manager, perfect trusted partner for out of town investors.

Negative experience: Horrible property management company. Took over for the owners of our property and has been nothing but an absolute nightmare and added stress we didn't have before they took over. Would suggest staying far away from this company. They do nothing besides collect rent and harass people.

Negative experience: *Renters Review, not owner* Honestly never gonna go through a property manager again. She was always incredibly rude and condescending anytime there were issues with my apartment. The grout in my shower was cracked to the point where tiles were hanging off the wall when I moved in. When I asked it get fixed she told me to close the shower curtain. Rather than getting someone in to fix it promptly she harassed me to close my shower curtain any time the downstairs tenant would complain about water leaking and threatened to have me pay for damages I didn’t cause as though I’ve never had a shower in my life and wouldn’t get someone in to fix the shower. Finally after months it was fixed and not a word from Sherry about needing to learn to close a shower curtain since. Also never got A apology for that scene. When this happened, I also asked she get pipes fixed that were leaking in the bathroom sink and kitchen sink and it was never serviced or even looked at. My lease says I have access to laundry, but there is no laundry on site. None of my windows had screens and she was incredibly difficult to deal with and condescending again on this process though I did eventually manage to get them put in. This is a trend for how Sherry deals with issues. Blames the tenant for basic maintenance of the property or will just downright condescends on your intelligence as a human being before she’ll think of having an issue resolved. If you don’t know your rights as a tenant, do not go through her because I promise you she will try to take advantage of whatever rights you don’t know you have, either that or she just doesn’t know anything about a tenants rights and responsibilities when renting at all.

Fantastic experience: An awesome organization and Sherry is fantastic. Super supportive and caring toward the property and the needs of everyone involved. The team doing the work on the property is just fantastic. Highly recommend.

Negative experience: poor service

Fantastic experience: Great property management company. Love renting from them

Negative experience: Very rude behaviour. You deserve 0 but I give you 1star , enjoy and stay blessed

Negative experience: Very bad service.

Negative experience: Their behaviour was rude and don't explain about the house after you submit your 25 dollars .....they are cheating.

Negative experience: They are a fraud agency who took our 25 dollars and said we were approved and then without any particular reason they said they gonna put the house for showing on the next day also and look for other tenants...their behavior was rude ..pls don't fall for the fraud company.they just want your 25 dollars.

Negative experience: Unfortunately I have nothing positive to say. executes without proper procedures and communication. there is a condescending feeling and lack of compassion. We’ve spoken, and you have serviced me.

Fantastic experience: To have Sherry as my property manager is the best thing ever. I have other property managers throughout Ontario and so far she’s the best. Sherry’s monthly statements are clear and has everything inside, our rents are always on time, and our property is taken care of. Sherry handles everything herself and we are truly hands off. Even though we are in Toronto we are worry free because of Sherry:)

Fantastic experience: Helpful and quick responses

Fantastic experience: Sherry and the Sudbury Property Management Team are great to work with. They handle leasing, maintenance, renovations and provide nice monthly statements each month. I'd highly recommend working with Sherry and her team!

Fantastic experience: Sherry has been our property manager for over a year, currently managing 4 properties for our company. It has been a great experience and I would highly recommend Sherry and her team to fellow landlords.

Fantastic experience: Very Professional

Fantastic experience: I have had the privilege to work with sherry and her expertise is unmatched, she has the knowledge and knows this space very well with her resources and knows the proper channels to take for any issues you may encounter. Thank you Sherry

Fantastic experience: Great experience renting from them.

Negative experience: Viewed and applied for an apartment through Sherry, the original posting was for $2000.00. I liked the place a lot and it was within our budget so I put in an application (and paid the $25 fee)... Noticed a few days later when Sherry reached out that the posted price had been raised to $2150.00, when I asked Sherry if the apartment would be the $2000.00 I applied for it at she said no. Wasted my time with their dishonesty and scammed me (and possibly others) out of their $25 application fee. Will never look to rent from them again.

Fantastic experience: Looking for a reliable and professional Property Manager, who knows their stuff? Call Sherry Jordan!

Fantastic experience: Very nice lady

Fantastic experience: Friendly people and found a great place to call home

Fantastic experience: A great property manager that knows her stuff. Always a great level of attention detail with swift responsiveness and great quality workmanship.

Fantastic experience: If you are looking for reliable professional service in property management, look no further!

Fantastic experience: Sherry provides an excellent service. She responds quickly and answers any questions I have. She is organized, always available and very professional.

Fantastic experience: - Promptly provides property owners with the information required to make the best decisions possible. - Detailed, organized monthly reports to track all expenses. - Always available to answer any questions/concerns. I am very happy with the services Sherry provides.

Fantastic experience: I have worked with Sherry as my property manager for a few years now. All issues with tenants are addressed very quickly. All required repairs are done quickly (with my knowing about them ahead of time) and she is always available to me at any time of the day or night. During the pandemic she has also managed to rent out my property and continue to get all needed maintenance done. I am very happy with the services she provides

Fantastic experience: Sherry has been managing my property for over 3 years and she has provided the piece of mind I was hoping for. Provides good advice and only gets me involved only for important matters. She is a true professional and knows the business very well.

Negative experience: Never has repairs approved. Lets me go without hot water. She made me feel inferior and her personality was just unprofessional